字号 ·· | 护眼
商业内幕

问答:Threads的康纳·海斯谈人工智能、增长以及推广Meta的Muse

点「原文对照」整页切到原文,或双击某段只看那段的原文。

三年前,Meta 推出 Threads 作为 Twitter 的替代品,仅由一个精简团队运营。如今,公司表示其基于文本的社交网络拥有 5 亿用户——这一数字超过了 Twitter 作为上市公司时公布的任何数据(2024 年,埃隆·马斯克声称其重塑品牌后的服务吸引了 6 亿用户)。Threads 从副项目成长为“真正业务”的另一个标志是:一直监管 Threads 的 Instagram 负责人亚当·莫塞里已将该服务的控制权移交给 Meta 资深产品人员康纳·海耶斯。本周我在 Meta 总部采访了海耶斯,探讨 Threads 的演变、其对 AI 内容的立场——以及 Meta 如何利用扩大 Threads 的策略来推出其备受关注的 AI 代理 Muse。

Three years ago, Meta launched Threads as a Twitter alternative, staffed with a bare-bones team. Now the company says its text-based social network has 500 million users — more than Twitter ever reported when it was a public company (In 2024, Elon Musk claimed his rebrand of the service had brought in 600 million users.) Another marker of Threads' growth from side-project to Real Thing is that Instagram boss Adam Mosseri, who had been supervising Threads, has handed control of the service to longtime Meta product guy Connor Hayes. I caught up with Hayes at Meta's headquarters this week to talk about Threads' evolution, its stance on AI content — and how Meta is using the strategies it used to grow Threads as it pushes out Muse, its buzzy AI agent. Peter Kafka: When Threads launched in 2023, you were actively courting Twitter users who didn't love what was happening under Elon Musk's ownership. But Twitter is still around. Bluesky has its own user base. Who is a Threads user today? Connor Hayes: We assumed in the very beginning that growing Threads would be predicated on capturing people from these other services. We've actually been able to grow the market. It turns out there were a lot of people that were using Facebook and Instagram every day who are willing to use an app built around this type of text format that hadn't been using alternatives like Twitter before. In the beginning, it was purely, "I'm looking for an alternative." And it felt like a safer, more positive conversational environment. Now it's starting to grow into its own thing that's built around these communities. We're trying to go really deep on categories that people are super passionate about, in a way that I think Reddit has done a good job with in the past. We're trying to get into this space that's a hybrid of what Twitter was, what messaging is and what Reddit has been. A big way you've grown is by promoting Threads to Instagram and Facebook users. Now Meta is using that same playbook to promote Muse. Is promoting a new AI agent to Instagram users different than telling them about a new messaging app? The biggest difference is that Threads is built around user-generated content. The engine that powers our growth today are promotions we do on Facebook and Instagram, where we know that your account is linked and we can recommend you content from Threads on Instagram while you're scrolling. Of course, you're going to be interested in that, because we found a way to match it. For something like Muse, the big challenge is: How do we use what we know about you and your interests and promote this app to you, without having a base of user-generated content that can kind of do that work for us? So we're looking at a bunch of things, like if you're interested in soccer, what are the use cases around Muse that could be really interesting or productive for that? Can we build units that show off those use cases, rather than using specific pieces of content that we found from the app? What we're trying to do with these promotional units across the apps is not just say, "Hey, there's an AI agent," but "Hey, there's an AI agent that can do this specific thing for you." Whereas with Threads, I think the hook might just be, "Oh, there's interesting content here. I'm willing to come back tomorrow because I want more of that." The hook for Muse is a little bit further down the funnel. All the social networks are grappling with how they want to deal with AI content. Do you guys have a policy or a worldview about me using AI to create all or some of what I make or what I post there? On Threads, we use the same sort of approach that the other Meta apps do when it comes to labeling what we detect to be AI-generated content. But we understand that there's going to be a bunch of people that want to use AI to either better their content or have a better presence on the platform. Substack, for example, came out and said, "We don't want to be the next LinkedIn," meaning LinkedIn is full of AI slop and that it wants to actively police for it. But it sounds like that's not where you guys are at. Actively police, no. But I think that the best version of the product is going to come from human-generated content. My sense is that human-generated content is going to win out when it comes to driving conversations.

彼得·卡夫卡:Threads 于 2023 年推出时,你们正积极争取那些不满埃隆·马斯克所有权下 Twitter 现状的用户。但 Twitter 依然存在,Bluesky 也有自己的用户群。如今 Threads 的用户是谁?

Three years ago, Meta launched Threads as a Twitter alternative, staffed with a bare-bones team. Now the company says its text-based social network has 500 million users — more than Twitter ever reported when it was a public company (In 2024, Elon Musk claimed his rebrand of the service had brought in 600 million users.) Another marker of Threads' growth from side-project to Real Thing is that Instagram boss Adam Mosseri, who had been supervising Threads, has handed control of the service to longtime Meta product guy Connor Hayes. I caught up with Hayes at Meta's headquarters this week to talk about Threads' evolution, its stance on AI content — and how Meta is using the strategies it used to grow Threads as it pushes out Muse, its buzzy AI agent. Peter Kafka: When Threads launched in 2023, you were actively courting Twitter users who didn't love what was happening under Elon Musk's ownership. But Twitter is still around. Bluesky has its own user base. Who is a Threads user today? Connor Hayes: We assumed in the very beginning that growing Threads would be predicated on capturing people from these other services. We've actually been able to grow the market. It turns out there were a lot of people that were using Facebook and Instagram every day who are willing to use an app built around this type of text format that hadn't been using alternatives like Twitter before. In the beginning, it was purely, "I'm looking for an alternative." And it felt like a safer, more positive conversational environment. Now it's starting to grow into its own thing that's built around these communities. We're trying to go really deep on categories that people are super passionate about, in a way that I think Reddit has done a good job with in the past. We're trying to get into this space that's a hybrid of what Twitter was, what messaging is and what Reddit has been. A big way you've grown is by promoting Threads to Instagram and Facebook users. Now Meta is using that same playbook to promote Muse. Is promoting a new AI agent to Instagram users different than telling them about a new messaging app? The biggest difference is that Threads is built around user-generated content. The engine that powers our growth today are promotions we do on Facebook and Instagram, where we know that your account is linked and we can recommend you content from Threads on Instagram while you're scrolling. Of course, you're going to be interested in that, because we found a way to match it. For something like Muse, the big challenge is: How do we use what we know about you and your interests and promote this app to you, without having a base of user-generated content that can kind of do that work for us? So we're looking at a bunch of things, like if you're interested in soccer, what are the use cases around Muse that could be really interesting or productive for that? Can we build units that show off those use cases, rather than using specific pieces of content that we found from the app? What we're trying to do with these promotional units across the apps is not just say, "Hey, there's an AI agent," but "Hey, there's an AI agent that can do this specific thing for you." Whereas with Threads, I think the hook might just be, "Oh, there's interesting content here. I'm willing to come back tomorrow because I want more of that." The hook for Muse is a little bit further down the funnel. All the social networks are grappling with how they want to deal with AI content. Do you guys have a policy or a worldview about me using AI to create all or some of what I make or what I post there? On Threads, we use the same sort of approach that the other Meta apps do when it comes to labeling what we detect to be AI-generated content. But we understand that there's going to be a bunch of people that want to use AI to either better their content or have a better presence on the platform. Substack, for example, came out and said, "We don't want to be the next LinkedIn," meaning LinkedIn is full of AI slop and that it wants to actively police for it. But it sounds like that's not where you guys are at. Actively police, no. But I think that the best version of the product is going to come from human-generated content. My sense is that human-generated content is going to win out when it comes to driving conversations.

康纳·海耶斯:我们最初假设 Threads 的增长取决于从这些其他服务获取用户。但实际上我们扩大了市场。原来有很多人每天都在使用 Facebook 和 Instagram,他们愿意使用一个围绕这种文本格式构建的应用,而此前他们并未使用过 Twitter 等替代品。起初,纯粹是“我在寻找替代品”,感觉这里是一个更安全、更积极的对话环境。现在它开始成长为围绕这些社区构建的独立事物。我们正试图深耕人们极度热衷的领域,这方面我认为 Reddit 过去做得很好。我们试图进入一个融合了 Twitter、即时通讯和 Reddit 特点的混合空间。你们增长的一个主要方式是向 Instagram 和 Facebook 用户推广 Threads。

Three years ago, Meta launched Threads as a Twitter alternative, staffed with a bare-bones team. Now the company says its text-based social network has 500 million users — more than Twitter ever reported when it was a public company (In 2024, Elon Musk claimed his rebrand of the service had brought in 600 million users.) Another marker of Threads' growth from side-project to Real Thing is that Instagram boss Adam Mosseri, who had been supervising Threads, has handed control of the service to longtime Meta product guy Connor Hayes. I caught up with Hayes at Meta's headquarters this week to talk about Threads' evolution, its stance on AI content — and how Meta is using the strategies it used to grow Threads as it pushes out Muse, its buzzy AI agent. Peter Kafka: When Threads launched in 2023, you were actively courting Twitter users who didn't love what was happening under Elon Musk's ownership. But Twitter is still around. Bluesky has its own user base. Who is a Threads user today? Connor Hayes: We assumed in the very beginning that growing Threads would be predicated on capturing people from these other services. We've actually been able to grow the market. It turns out there were a lot of people that were using Facebook and Instagram every day who are willing to use an app built around this type of text format that hadn't been using alternatives like Twitter before. In the beginning, it was purely, "I'm looking for an alternative." And it felt like a safer, more positive conversational environment. Now it's starting to grow into its own thing that's built around these communities. We're trying to go really deep on categories that people are super passionate about, in a way that I think Reddit has done a good job with in the past. We're trying to get into this space that's a hybrid of what Twitter was, what messaging is and what Reddit has been. A big way you've grown is by promoting Threads to Instagram and Facebook users. Now Meta is using that same playbook to promote Muse. Is promoting a new AI agent to Instagram users different than telling them about a new messaging app? The biggest difference is that Threads is built around user-generated content. The engine that powers our growth today are promotions we do on Facebook and Instagram, where we know that your account is linked and we can recommend you content from Threads on Instagram while you're scrolling. Of course, you're going to be interested in that, because we found a way to match it. For something like Muse, the big challenge is: How do we use what we know about you and your interests and promote this app to you, without having a base of user-generated content that can kind of do that work for us? So we're looking at a bunch of things, like if you're interested in soccer, what are the use cases around Muse that could be really interesting or productive for that? Can we build units that show off those use cases, rather than using specific pieces of content that we found from the app? What we're trying to do with these promotional units across the apps is not just say, "Hey, there's an AI agent," but "Hey, there's an AI agent that can do this specific thing for you." Whereas with Threads, I think the hook might just be, "Oh, there's interesting content here. I'm willing to come back tomorrow because I want more of that." The hook for Muse is a little bit further down the funnel. All the social networks are grappling with how they want to deal with AI content. Do you guys have a policy or a worldview about me using AI to create all or some of what I make or what I post there? On Threads, we use the same sort of approach that the other Meta apps do when it comes to labeling what we detect to be AI-generated content. But we understand that there's going to be a bunch of people that want to use AI to either better their content or have a better presence on the platform. Substack, for example, came out and said, "We don't want to be the next LinkedIn," meaning LinkedIn is full of AI slop and that it wants to actively police for it. But it sounds like that's not where you guys are at. Actively police, no. But I think that the best version of the product is going to come from human-generated content. My sense is that human-generated content is going to win out when it comes to driving conversations.

现在,Meta 正沿用同一套策略来推广 Muse。向 Instagram 用户推广一款新的 AI 智能体,与向他们介绍一款新的即时通讯应用,有何不同?最大的区别在于,Threads 的核心是用户生成内容(UGC)。驱动我们当前增长的引擎,是在 Facebook 和 Instagram 上进行的推广——我们知道你的账号是关联的,因此可以在你刷 Instagram 时,向你推荐来自 Threads 的内容。当然,你会对这些内容感兴趣,因为我们找到了匹配的方法。而对于 Muse 这类产品,最大的挑战在于:在没有用户生成内容库存来为我们完成这项工作的前提下,我们如何利用对你及你兴趣的了解,向你推广这款应用?所以我们正在尝试多种方案,比如如果你对足球感兴趣,Muse 有哪些用例能让你觉得真正有趣或高效?我们能否构建展示这些用例的推广单元,而非使用从应用中挖掘出的具体内容片段?我们试图通过跨应用的这些推广单元实现的目标,不仅仅是说“嘿,这里有个 AI 智能体”,而是说“嘿,这里有个 AI 智能体能帮你完成这件具体的事”。相比之下,Threads 的吸引力可能仅仅是“哦,这里有有趣的内容。我愿意明天再来,因为我想看更多。”Muse 的切入点则稍微靠后一些。所有社交网络都在纠结如何应对 AI 内容。你们有没有关于我使用 AI 创作全部或部分作品、并发布在平台上的政策或世界观?在 Threads 上,对于我们检测到的 AI 生成内容进行标记,我们采用的方法与其他 Meta 应用一致。但我们理解,会有很多人想利用 AI 来优化他们的内容,或在平台上建立更好的形象。

Three years ago, Meta launched Threads as a Twitter alternative, staffed with a bare-bones team. Now the company says its text-based social network has 500 million users — more than Twitter ever reported when it was a public company (In 2024, Elon Musk claimed his rebrand of the service had brought in 600 million users.) Another marker of Threads' growth from side-project to Real Thing is that Instagram boss Adam Mosseri, who had been supervising Threads, has handed control of the service to longtime Meta product guy Connor Hayes. I caught up with Hayes at Meta's headquarters this week to talk about Threads' evolution, its stance on AI content — and how Meta is using the strategies it used to grow Threads as it pushes out Muse, its buzzy AI agent. Peter Kafka: When Threads launched in 2023, you were actively courting Twitter users who didn't love what was happening under Elon Musk's ownership. But Twitter is still around. Bluesky has its own user base. Who is a Threads user today? Connor Hayes: We assumed in the very beginning that growing Threads would be predicated on capturing people from these other services. We've actually been able to grow the market. It turns out there were a lot of people that were using Facebook and Instagram every day who are willing to use an app built around this type of text format that hadn't been using alternatives like Twitter before. In the beginning, it was purely, "I'm looking for an alternative." And it felt like a safer, more positive conversational environment. Now it's starting to grow into its own thing that's built around these communities. We're trying to go really deep on categories that people are super passionate about, in a way that I think Reddit has done a good job with in the past. We're trying to get into this space that's a hybrid of what Twitter was, what messaging is and what Reddit has been. A big way you've grown is by promoting Threads to Instagram and Facebook users. Now Meta is using that same playbook to promote Muse. Is promoting a new AI agent to Instagram users different than telling them about a new messaging app? The biggest difference is that Threads is built around user-generated content. The engine that powers our growth today are promotions we do on Facebook and Instagram, where we know that your account is linked and we can recommend you content from Threads on Instagram while you're scrolling. Of course, you're going to be interested in that, because we found a way to match it. For something like Muse, the big challenge is: How do we use what we know about you and your interests and promote this app to you, without having a base of user-generated content that can kind of do that work for us? So we're looking at a bunch of things, like if you're interested in soccer, what are the use cases around Muse that could be really interesting or productive for that? Can we build units that show off those use cases, rather than using specific pieces of content that we found from the app? What we're trying to do with these promotional units across the apps is not just say, "Hey, there's an AI agent," but "Hey, there's an AI agent that can do this specific thing for you." Whereas with Threads, I think the hook might just be, "Oh, there's interesting content here. I'm willing to come back tomorrow because I want more of that." The hook for Muse is a little bit further down the funnel. All the social networks are grappling with how they want to deal with AI content. Do you guys have a policy or a worldview about me using AI to create all or some of what I make or what I post there? On Threads, we use the same sort of approach that the other Meta apps do when it comes to labeling what we detect to be AI-generated content. But we understand that there's going to be a bunch of people that want to use AI to either better their content or have a better presence on the platform. Substack, for example, came out and said, "We don't want to be the next LinkedIn," meaning LinkedIn is full of AI slop and that it wants to actively police for it. But it sounds like that's not where you guys are at. Actively police, no. But I think that the best version of the product is going to come from human-generated content. My sense is that human-generated content is going to win out when it comes to driving conversations.

例如,Substack 曾公开表示:“我们不想成为下一个 LinkedIn”,意指 LinkedIn 充斥着 AI 生成的低质内容,而 Substack 想要主动打击这种现象。但听起来你们并不打算这么做。主动打击,不。但我认为,产品的最佳形态将来自人类创作的内容。我的感觉是,在推动对话方面,人类创作的内容终将胜出。

Three years ago, Meta launched Threads as a Twitter alternative, staffed with a bare-bones team. Now the company says its text-based social network has 500 million users — more than Twitter ever reported when it was a public company (In 2024, Elon Musk claimed his rebrand of the service had brought in 600 million users.) Another marker of Threads' growth from side-project to Real Thing is that Instagram boss Adam Mosseri, who had been supervising Threads, has handed control of the service to longtime Meta product guy Connor Hayes. I caught up with Hayes at Meta's headquarters this week to talk about Threads' evolution, its stance on AI content — and how Meta is using the strategies it used to grow Threads as it pushes out Muse, its buzzy AI agent. Peter Kafka: When Threads launched in 2023, you were actively courting Twitter users who didn't love what was happening under Elon Musk's ownership. But Twitter is still around. Bluesky has its own user base. Who is a Threads user today? Connor Hayes: We assumed in the very beginning that growing Threads would be predicated on capturing people from these other services. We've actually been able to grow the market. It turns out there were a lot of people that were using Facebook and Instagram every day who are willing to use an app built around this type of text format that hadn't been using alternatives like Twitter before. In the beginning, it was purely, "I'm looking for an alternative." And it felt like a safer, more positive conversational environment. Now it's starting to grow into its own thing that's built around these communities. We're trying to go really deep on categories that people are super passionate about, in a way that I think Reddit has done a good job with in the past. We're trying to get into this space that's a hybrid of what Twitter was, what messaging is and what Reddit has been. A big way you've grown is by promoting Threads to Instagram and Facebook users. Now Meta is using that same playbook to promote Muse. Is promoting a new AI agent to Instagram users different than telling them about a new messaging app? The biggest difference is that Threads is built around user-generated content. The engine that powers our growth today are promotions we do on Facebook and Instagram, where we know that your account is linked and we can recommend you content from Threads on Instagram while you're scrolling. Of course, you're going to be interested in that, because we found a way to match it. For something like Muse, the big challenge is: How do we use what we know about you and your interests and promote this app to you, without having a base of user-generated content that can kind of do that work for us? So we're looking at a bunch of things, like if you're interested in soccer, what are the use cases around Muse that could be really interesting or productive for that? Can we build units that show off those use cases, rather than using specific pieces of content that we found from the app? What we're trying to do with these promotional units across the apps is not just say, "Hey, there's an AI agent," but "Hey, there's an AI agent that can do this specific thing for you." Whereas with Threads, I think the hook might just be, "Oh, there's interesting content here. I'm willing to come back tomorrow because I want more of that." The hook for Muse is a little bit further down the funnel. All the social networks are grappling with how they want to deal with AI content. Do you guys have a policy or a worldview about me using AI to create all or some of what I make or what I post there? On Threads, we use the same sort of approach that the other Meta apps do when it comes to labeling what we detect to be AI-generated content. But we understand that there's going to be a bunch of people that want to use AI to either better their content or have a better presence on the platform. Substack, for example, came out and said, "We don't want to be the next LinkedIn," meaning LinkedIn is full of AI slop and that it wants to actively police for it. But it sounds like that's not where you guys are at. Actively police, no. But I think that the best version of the product is going to come from human-generated content. My sense is that human-generated content is going to win out when it comes to driving conversations.