在全球地缘政治紧张局势和经济逆风的背景下,新加坡乐观的国内生产总值(GDP)增长前景成为一道亮丽的风景线。然而,这种积极的发展趋势也引发了人们对“无就业增长”(即经济虽在增长,但就业市场却停滞不前的现象)的担忧。这一矛盾现象的核心在于人工智能(AI)——AI通过企业投资推动了经济增长,而无需增加劳动力。
Against a backdrop of global geopolitical tensions and economic headwinds, Singapore's optimistic gross domestic product (GDP) growth outlook stands as a bright spot. And yet that positive outlook has also been accompanied by concerns about "jobless growth" – a paradoxical combination of a strengthening economy with a stagnant job market. At the heart of the paradox lies artificial intelligence (AI), which has been driving economic growth through corporate investments, without the need for additional manpower.
数据显示:2026年上半年,新加坡的经济表现超出预期;因此,贸易与工业部(MTI)在8月将今年的GDP增长预测从2%至4%上调至4.5%至5.5%。MTI表示,今年剩余时间的经济增长前景有望得到全球AI相关资本支出加速的支撑。
The data tells the story: Following a “better-than-expected performance” in the first six months of 2026, the Ministry of Trade and Industry (MTI) in August upgraded its economic growth forecast for Singapore this year to 4.5 per cent to 5.5 per cent, up from its earlier forecast of 2 per cent to 4 per cent.
不过,由于某些行业的重组和调整,今年第二季度的裁员人数达到了4,620人,创下了自2020年第四季度以来的最高水平。尽管整体就业人数有所增加,但本地居民的就业增长速度却从上一季度的5,400人放缓至2,200人。
The improved outlook for the rest of the year is expected to be supported by an acceleration in global AI-related capital expenditure, MTI said. And yet, retrenchments in the second quarter of the year, driven by business reorganisation and restructuring in some sectors, rose to 4,620, their highest level since the fourth quarter of 2020 While overall employment did grow, resident employment growth slowed to 2,200 from 5,400 in the previous quarter.
事实上,这种“无就业增长”的现象并非新加坡所独有,世界各地的政府机构都发出了类似的警告。英国央行在7月指出,AI的普及导致许多企业减少招聘或让职位空缺长期无人填补,从而在不增加员工数量的情况下提高生产效率。国际货币基金组织(IMF)总裁克里斯塔利娜·格奥尔基耶娃在4月表示:“由于AI技术的冲击,那些原本属于年轻人就业机会的岗位正在迅速减少。”
To be sure, this spectre of jobless growth is not confined to Singapore and warnings have come from authorities around the world. The Bank of England in July noted how the adoption of AI has led to firms "often slowing hiring or leaving vacancies unfilled to increase output without a proportional rise in headcount". International Monetary Fund (IMF) chief Kristalina Georgieva said in April that "the jobs that are routinely starter jobs for young people, this middle is shrinking fast" amid AI disruption.
在新加坡,总理黄志伟在2026年预算案辩论后的总结讲话中承认了人们对“无就业增长”(即经济增长却未能创造新的就业机会)现象的担忧。黄志伟同时兼任财政部长,他表示:“新加坡不会出现无就业增长的情况”,并承诺政府将确保经济增长能够转化为更多的就业机会和更高的工资水平。
In Singapore, Prime Minister Lawrence Wong acknowledged the concerns over jobless growth in his round-up speech after the Budget 2026 debate in February. Mr Wong, who is also Finance Minister, said that " we will not have jobless growt h in Singapore", adding that the government will ensure that growth translates into good jobs and better wages.
5月,议会也一致通过了一项决议,强调在人工智能(AI)技术转型期间,新加坡绝不能出现无就业增长的情况。与此同时,一些领先的人工智能企业及世界领导人呼吁放缓AI的发展速度,因为他们对“超级智能”计算机系统所带来的风险日益担忧。根据新加坡贸易工业发展局(MTI)的预测,2026年剩余时间内,新加坡的GDP增长前景将得益于全球在AI相关领域的资本支出的增加。( 家和商业专家普遍认为,目前无论是本地还是全球范围内,都尚未出现广泛的劳动力市场衰退现象。
In May, parliament also unanimously backed a motion affirming that Singapore must not have jobless growth amid AI transition All this is happening as leading AI companies and some world leaders are calling for a slowdown of AI development amid mounting worries over the risks of "superintelligent" computer systems Singapore's improved GDP growth outlook for the rest 2026 is expected to be supported by an acceleration in global AI-related capital expenditure, MTI said. (File photo: REUTERS/Edgar Su) While the long shadow of jobless growth looms, economists and business experts who spoke to CNA TODAY generally agreed that a broad-based labour market slump isn’t happening locally or globally – for now.
专家们指出,人力部(MOM)4月份发布的一份报告显示:在采用AI技术的本地企业中,仅有6.2%的企业表示员工人数减少,另有8.5%的企业表示招聘活动有所减少;绝大多数企业则表示他们重新设计了工作岗位、创造了新的AI相关职位,或将员工重新安排到新的岗位上去。不过专家们强调,无就业增长及其潜在后果仍然是一个需要大家密切关注的风险因素。
The experts noted how a report by the Ministry of Manpower (MOM) in April found that among companies here that have adopted AI, only 6.2 per cent reported reduced headcount, while another 8.5 per cent reported lower hiring activity. The vast majority of the other companies reported that they had redesigned jobs, created new AI-related jobs or redeployed workers to new roles, among other moves. That said, jobless growth, along with its repercussions, remains a risk to keep firmly on everyone’s radar, experts said.
新加坡社会科学大学(SUSS)的劳工经济学家Walter Theseira表示:“考虑到技术发展的方向,以及经济学告诉我们如果这种趋势持续下去可能发生的情况,我认为如果不为此做规划将是不负责任的。”不仅仅是生产力提升新加坡长期以来大力推动生产力,以防止其有限的劳动力库阻碍经济增长——在人口老龄化和生育率下降的背景下,这种紧迫感只增不减。
Labour economist Walter Theseira, from the Singapore University of Social Sciences (SUSS), said: "Given the direction of technological developments, and given what basically the economics tells us could happen if this continues, I think it would be irresponsible not to plan for it." MORE THAN JUST PRODUCTIVITY GAINS Singapore has long pushed hard on productivity to prevent its small labour pool from hamstringing economic growth – an urgency that has only intensified amid an ageing population and falling fertility rate.
考虑到长期以来与紧张劳动力市场的斗争,为何会对“无就业增长”或其较温和的变体“少就业增长”感到焦虑?
Given this long struggle with a tight labour market, why the anxiety over “jobless growth” or its milder variant, “job-light growth”?
专家表示,经济增长在多大程度上超越了就业创造,以及这些收益是否惠及普通工人,这至关重要。
The extent to which economic growth outpaces job creation, and whether those gains trickle down to regular workers, makes all the difference, said experts.
全球咨询公司EY-Parthenon合伙人成炳勋(Seng Bingxun,音译)表示:“健康的生产力增长广泛提升了工人创造的价值,支持更好的工资和持续的劳动力需求。
Mr Seng Bingxun, partner at global consulting firm EY-Parthenon, said: "Healthy productivity growth raises the value created by workers broadly, supporting better wages and continued demand for labour.
‘无就业增长’发生在GDP上升,但收益集中在少数高生产力企业、行业或工人手中时。”
"Jobless growth occurs when GDP rises but the gains are concentrated in a small number of highly productive firms, industries or workers." Agreeing, Dr Eugene Or, a lecturer in applied economics at SUSS, said that economic growth at a faster speed than employment in itself is "not automatically undesirable" if it reflects strong productivity growth in a tight labour market.
SUSS应用经济学讲师Eugene Or博士表示赞同,他指出,如果经济增长快于就业增长反映了紧张劳动力市场中的强劲生产力增长,这本身“并非自动是不利的”。
"Jobless growth occurs when GDP rises but the gains are concentrated in a small number of highly productive firms, industries or workers." Agreeing, Dr Eugene Or, a lecturer in applied economics at SUSS, said that economic growth at a faster speed than employment in itself is "not automatically undesirable" if it reflects strong productivity growth in a tight labour market.
他表示:“当越来越多想工作的工人找不到工作,或者劳动收入未能分享增长带来的收益时,情况才会变得更令人担忧。”
"It becomes more concerning when workers who want jobs increasingly cannot find them, or when labour incomes fail to share in the gains from growth," he said.
AI的一个显著特征在于,与之前的技术进步不同,它超越了单纯减轻工作量或实现自动化的范畴。
A distinguishing feature of AI is that, unlike the technological advances that came before, it goes beyond simply reducing workload or automating.
早期的通用技术通过提高工人生产率,并在此过程中为他们创造新任务——即所谓的“复位效应”,从而推动了经济增长,南洋理工大学(NTU)南洋商学院(NBS)副院长葛伟(Will Cong)教授指出。
Earlier forms of general-purpose technology grew the economy by making workers more productive and then inventing new tasks for them to do – in a process called reinstatement effect, noted Professor Will Cong, associate dean of Nanyang Business School (NBS), Nanyang Technological University (NTU).
他补充道,正是这种复位效应,使得就业在以往的技术飞跃(如计算技术)中持续增长。
That reinstatement effect is why employment kept rising through previous technological leaps, such as computing, he added.
然而,他表示,AI智能体本身就是资本制造的劳动力,它们承担新任务的能力与承担旧任务一样强。
However, AI agents are themselves capital-manufactured labour that can take on the new tasks as readily as the old ones, he said.
葛伟教授说:“企业现在可以通过训练和部署更多智能体来扩大生产能力,而非雇佣更多人。”在国民核算中,这将表现为通过软件和算力投资实现的增长,而非工资增长。
"Firms can now expand productive capacity by training and deploying more agents rather than hiring more people," said Prof Cong. In the national accounts, this will show up as growth through software and compute investment, not wages.
AI正在推动资本密集型公司和行业的崛起,这些行业本质上能以相对较少——且可以说更具小众性——的就业机会创造高经济价值。(资料图片:REUTERS/Dado Ruvic/Illustration)从大局来看,AI正在推动资本密集型公司和行业的崛起,这些行业本质上能以相对较少——且可以说更具小众性——的就业机会创造高经济价值。
AI is fuelling the rise of capital-intensive companies and sectors that inherently generate high economic value with comparatively fewer – and arguably more niche – employment opportunities. (File photo: REUTERS/Dado Ruvic/Illustration) In the bigger scheme of things, AI is fuelling the rise of capital-intensive companies and sectors that inherently generate high economic value with comparatively fewer – and arguably more niche – employment opportunities.
新跃社科大学(SUSS)的柯博士表示:“AI可以拓展软件、先进制造、半导体生产和数据中心等高价值、资本密集型活动。这些活动能以相对较少的直接运营岗位创造相当可观的增值。”
"AI can expand high-value, capital-intensive activities such as software, advanced manufacturing, semiconductor production and data centres. These can generate considerable value-added with relatively few direct operating jobs," said Dr Or of SUSS.
他补充道,不过,这些活动仍可通过建筑、维护、专业服务和供应链创造间接就业。
He added, however, that such activities could still create indirect employment through construction, maintenance, professional services and supply chains.
增长不均,受益不均 SUSS的蔡副教授(Associate Professor Theseira)认为,根本担忧并非“无就业增长”本身,而是“理想岗位缺失型增长”——即经济增长虽仍在创造就业,但社会认定为理想的岗位类型增长却乏善可陈。
UNEVEN GROWTH, UNEVEN BENEFITS Associate Professor Theseira of SUSS argued that the underlying concern is not jobless growth per se but "desirable job-less growth" – or economic growth that still sees jobs being created, but much less growth among job types deemed desirable by the society.
当出现就业增长“分化”时,问题可能就会产生,他说,即人工智能扩大了一小部分精英岗位,却同时减少了中层岗位,只留下一些被视为低技能或难以被AI取代的体力劳动岗位。
A problem may arise, he said, when there's a bifurcation of job growth: where AI expands a certain set of very elite jobs but at the same time reduces middle-level jobs, leaving behind what is deemed by some as lower-skilled or manual jobs that are harder to replace by AI.
“人们可能会说:‘哦,我原以为我孩子应该当计算机工程师或AI程序员之类的。我真不觉得我孩子当遛狗工算成功’。”专家还指出,并非所有行业或公司都能同等受益于AI,从而引发了对增长不均衡的担忧。
"People might say: 'Oh, I thought my kid should be a computer engineer or AI programmer or something. I don't really think it would be a success if my kid became a dog walker'." Experts also noted that not all industries or companies can equally benefit from AI, thus giving rise to concerns over uneven growth.
“就企业而言,收益首先落在跨国公司和有能力构建及治理AI智能体的大型企业手中;雇佣了大多数劳动力(在新加坡)的中小企业,则面临进一步落后的风险,”南洋理工大学的Cong教授说。
"For companies, gains land first with MNCs (multi-national corporations) and large firms that can build and govern (AI) agents; SMEs, which employ the majority of the workforce (in Singapore), risk falling further behind," said Prof Cong of NTU.
“企业层面的生产率分化是要重点关注的指标。”谈到岗位被取代,入门级职位被广泛认为更容易被AI取代。但这类工作虽然经济价值相对较低,却是初级员工在晋升前积累经验、磨练技能的重要练兵场。
"Firm-level productivity dispersion is the number to watch." When it comes to job displacement, entry-level roles are widely acknowledged to be more at risk of being supplanted by AI. But such work, while relatively lower in economic value, makes for an important training ground for juniors to cut their teeth and hone their skills before climbing the ladder.
“自动化初级工作,二十年后将没有资深人员能够核实机器生成的内容,而核实正是AI让人类技能变得最宝贵的地方,”Cong教授说。
"Automate the junior work and in 20 years there are no seniors able to verify what the machines produce, and verification is precisely the human skill that AI makes most valuable," said Prof Cong.
“机器学习研究人员称之为‘模型崩溃’,当模型基于自身输出进行训练时就会发生这种情况。一个停止培养人才的社会,将面临人类版的模型崩溃。我再怎么强调能够核实和治理机器及机器输出的人类专家的重要性都不为过。”这些风险重燃了一场可追溯至工业革命的古老辩论:这种增长形式下,谁获益最多,是资本所有者还是劳动者?
"Machine-learning researchers call it ‘model collapse’ when a model trains on its own output. A society that stops training its people faces the human version. I cannot underscore enough the importance of human experts who can verify and govern machines and machine outputs." These risks have revived an age-old debate dating to the industrial revolution: who benefits the most from this form of growth, the capital owner or the labour?
新跃社科大学的Or博士指出,AI可能会提高资本回报率,以及那些技能与AI高度互补的工人的回报。
Dr Or from SUSS noted that AI is likely to increase returns to capital and workers whose skills are highly complementary to AI.
国际货币基金组织(IMF)的研究表明,人工智能可能通过提高资本回报率加剧财富不平等,而其对工资不平等的影响部分取决于人工智能究竟是补充了哪些工人的劳动,还是替代了哪些工人的劳动。新跃社科大学(SUSS)副教授特塞拉补充道,在工业革命时期,资本所有者或许拥有工厂,但他们需要工人来运转工厂。
"IMF research suggests that AI could increase wealth inequality through higher returns to capital, while its effect on wage inequality depends partly on which workers AI complements and which workers it substitutes for." Assoc Prof Theseira of SUSS added that during the time of the industrial revolution, capital owners may have owned the factories, but they needed workers to run them.
“从这个意义上说,部分资本回报实际上与劳动力共享了,因为没有劳动力什么也干不成。”他指出,在这个人工智能时代,新的担忧在于资本投资可以实现“自我维持”,即“不再需要互补性劳动力”。
"In that sense, part of the returns to capital actually got shared with labour because without the labour you couldn't do anything." Newer concerns in this AI age are that capital investment can be self-sustaining "in terms of no longer needing complementary labour", he noted. IMF research suggests that AI could increase wealth inequality through higher returns to capital, noted one economic expert.
一位经济专家指出,国际货币基金组织的研究表明,人工智能可能通过提高资本回报率加剧财富不平等。
GENERATING GROWTH THE RIGHT WAY Indeed, globally it is easy to find examples of staunch advocates promoting AI as a way to generate growth without labour, and cases of companies which have successfully done just that, hence stoking concerns over jobless growth.
以正确方式创造增长 确实,在全球范围内,很容易找到坚定倡导者宣扬人工智能是一种无需劳动力即可创造增长的方式,也能找到成功做到这一点的企业案例,从而引发了对“无就业增长”的担忧。
For example, e-commerce platform Shopify CEO Tobi Lutke, in an internal memo to his managers in April 2025, said: “Before asking for more headcount and resources, teams must demonstrate why they cannot get what they want done using AI.” The following month, JPMorgan Chase shared with investors that the business had grown by more than 25 per cent in the preceding five years, while headcount grew only 13 per cent over the same period. The bank attributed this to automation, organisational efficiency tune-ups and AI.
例如,电商平台Shopify首席执行官托比·吕特克在2025年4月致管理层的内部备忘录中表示:“在要求增加人手和资源之前,团队必须证明为何无法利用人工智能完成既定目标。”次月,摩根大通向投资者披露,过去五年业务增长超过25%,而同期员工人数仅增长13%。该银行将此归因于自动化、组织效率优化和人工智能。
For example, e-commerce platform Shopify CEO Tobi Lutke, in an internal memo to his managers in April 2025, said: “Before asking for more headcount and resources, teams must demonstrate why they cannot get what they want done using AI.” The following month, JPMorgan Chase shared with investors that the business had grown by more than 25 per cent in the preceding five years, while headcount grew only 13 per cent over the same period. The bank attributed this to automation, organisational efficiency tune-ups and AI.
“我们预计未来五年左右员工人数将下降约10%,即使业务再增长超过25%。”其时任消费与社区银行业务首席执行官玛丽安·莱克表示。
“We expect headcount will trend down by about 10 per cent over the next five years or so, even as the business grows by another more than 25 per cent," said its then CEO of consumer and community banking Marianne Lake. Yet, experts said that a stagnating or shrinking headcount amid AI-driven business growth is not necessarily a given.
然而,专家们表示,在人工智能驱动业务增长的同时,员工人数停滞或缩减并非必然结果。
Experts like Associate Professor Trevor Yu from NBS acknowledged that companies should not be expected to maximise headcount for its own sake, as it is unlikely to be a commercially sustainable move.
像新加坡国立大学(NBS)的余德伟副教授这样的专家指出,不应要求企业仅仅为了增加员工人数而这么做,因为这种做法在商业上往往是不可持续的。
Experts like Associate Professor Trevor Yu from NBS acknowledged that companies should not be expected to maximise headcount for its own sake, as it is unlikely to be a commercially sustainable move. "But commercial incentives and employment creation are not necessarily in conflict. The key question is what companies do with productivity gains," said Assoc Prof Yu.
“不过,商业激励与创造就业机会并不一定相互矛盾。关键在于企业如何利用生产力的提升来实现目标,”余副教授说。
The fundamental difference lies in whether a company uses such technology simply for efficiency to do the same thing with fewer resources, or for innovation to do things that were previously difficult, expensive or impossible.
根本的区别在于:企业是利用这项技术来提高效率(即用更少的资源完成相同的工作),还是利用它来进行创新(从而实现以前难以完成、成本高昂或根本不可能完成的任务)。
The fundamental difference lies in whether a company uses such technology simply for efficiency to do the same thing with fewer resources, or for innovation to do things that were previously difficult, expensive or impossible. "If technology lowers costs, improves quality, enables new products and services or allows a Singapore company to enter new markets, commercial success can itself generate new demand for human talent," said Assoc Prof Yu.
“如果技术能够降低成本、提高质量、开发新的产品和服务,或者帮助新加坡企业进入新的市场,那么商业上的成功本身就会创造出对人才的新需求,”余副教授补充道。
Mr Marcus Lam, executive chairman and CEO of PwC Singapore, noted how the company's 2026 Job Barometer report found AI-related job postings in Singapore had risen from around 54,000 in 2024 to about 84,000 in 2025, thereby "signalling a labour market in transition".
普华永道新加坡分公司(PwC Singapore)的执行董事长兼首席执行官马库斯·林(Marcus Lam)指出,该公司2026年的《就业趋势报告》显示:新加坡与人工智能相关的招聘职位数量从2024年的约5.4万个增加到了2025年的约8.4万个,这“表明劳动力市场正在发生变化”。
Mr Marcus Lam, executive chairman and CEO of PwC Singapore, noted how the company's 2026 Job Barometer report found AI-related job postings in Singapore had risen from around 54,000 in 2024 to about 84,000 in 2025, thereby "signalling a labour market in transition". "Additionally, our global analysis also found that the most AI-exposed companies recorded stronger headcount growth than the least AI-exposed companies, at 52 per cent versus 36 per cent," he said. AI-exposed companies refer to companies which operate in industries or sectors where a significant share of work tasks is susceptible to change brought about by AI.
“此外,我们的全球分析还发现:那些与人工智能密切相关的企业(即其业务中大量工作任务容易受到人工智能影响的企业)的员工人数增长幅度要高于那些与人工智能关联较少的企业——分别为52%和36%。”
"These findings suggest that greater AI exposure can coincide with workforce growth." New job opportunities can still be created, depending on what companies do with the AI-driven productivity gains, say experts. (File photo: CNA/Mak Jia Kee) Experts pointed out that there are top AI companies whose business models are capital-intensive, generating high value but requiring low labour. Think of the big AI players, such as OpenAI and Anthropic Such companies may "hold all the cards" and it would be more challenging for a country to negotiate terms with them, such as hiring a certain number of local workers when setting up shop, because these companies are in high demand and could easily relocate to another country.
这些发现表明,更高的 AI 接触度可能与劳动力增长并存。专家表示,取决于企业如何利用 AI 带来的生产力提升,新的就业机会仍有可能被创造出来。(档案照片:CNA/Mak Jia Kee)专家指出,顶尖 AI 企业的商业模式资本密集,创造高价值却只需少量劳动力。以 OpenAI 和 Anthropic 等 AI 巨头为例。这些公司可能“掌握所有主动权”,导致国家难以与其谈判条件,例如在设立业务时要求雇佣一定数量的本地员工,因为这些公司备受追捧,可轻易迁往他国。
"These findings suggest that greater AI exposure can coincide with workforce growth." New job opportunities can still be created, depending on what companies do with the AI-driven productivity gains, say experts. (File photo: CNA/Mak Jia Kee) Experts pointed out that there are top AI companies whose business models are capital-intensive, generating high value but requiring low labour. Think of the big AI players, such as OpenAI and Anthropic Such companies may "hold all the cards" and it would be more challenging for a country to negotiate terms with them, such as hiring a certain number of local workers when setting up shop, because these companies are in high demand and could easily relocate to another country. "But one reason why you need to have (such top companies) here is that when they're here, they'll actually incentivise a lot of the other companies to come, which you have more negotiating power with (in terms of creating employment opportunities)," said Assoc Prof Theseira.
“但你需要这些(顶尖公司)落户的一个原因是,它们一来,实际上会激励许多其他公司也来,而你与这些公司(在创造就业机会方面)拥有更多谈判筹码,”Theseira 副教授说。
The government’s constant clarion call for workers facing disruption has always been to upskill, which experts said is important but, on its own, insufficient.
政府对面临冲击的工人的一贯号召一直是提升技能,专家表示这很重要,但仅靠这一点是不够的。
"You can train someone very well for a particular occupation, but if firms collectively require fewer workers in that occupation, training alone cannot create the vacancy," said Dr Or of SUSS.
“你可以把某人培养得非常适合某个职业,但如果企业整体上对该职业的需求减少,仅靠培训无法创造职位空缺,”新跃社科大学的胡博士(Dr Or)说。
"Training therefore works best when it is closely connected to employers, expanding sectors, actual vacancies, job redesign, work attachments and placement outcomes." This is where the government plays an important role, to ensure that affected workers pick up skills that are relevant and that they transition to growth areas in the economy, said the experts.
“因此,当培训与雇主、扩张领域、实际职位空缺、工作重新设计、实习安置及就业结果紧密挂钩时,效果最好。”专家表示,政府在此扮演重要角色,确保受影响工人掌握相关技能,并顺利转型至经济增长领域。
Assoc Prof Theseira said the roll-out of autonomous vehicles (AVs) can "serve as a test" in how to handle broader AI-related jobs displacement and transition.
Theseira 副教授表示,自动驾驶汽车(AV)的推广可“作为一项测试”,以探讨如何应对更广泛的 AI 相关岗位流失与转型问题。
The case of AVs shows how the correct policy solution would not be to protect the drivers' jobs, given how this would be less competitive in terms of cost and safety, but to help the workers.
自动驾驶汽车的案例表明,正确的政策解决方案不是保护司机的工作,因为这在成本和安全方面竞争力较弱,而是帮助工人。
"It's about how do you find ways to warn the affected workers ahead of time, encourage those who can to leave the industry preemptively, and then also to prepare transition plans for the rest." The government also needs to play a part in encouraging the use of AI in ways that drive innovation and expansion, not only in productivity.
“关键在于如何找到方法提前预警受影响的工人,鼓励有能力者提前离开该行业,然后也为其余的人制定转型计划。”政府也需要发挥作用,鼓励以推动创新和扩张的方式使用人工智能,而不仅仅是提高生产力。就政府而言,已保证将以造福新加坡人的方式鼓励采用人工智能。
For its part, the government has given assurances that it would encourage the adoption of AI in a manner that will benefit Singaporeans.
人力部代部长刘燕玲本月早些时候承认,工人和年轻学生中存在“一定程度”的反AI情绪,他们除其他担忧外,还担心这项技术会夺走他们的许多工作和抱负。
Acting Minister for Manpower Jasmin Lau earlier this month acknowledged "some groundswell" of anti-AI sentiment among workers and younger students who, among other things, fear how the technology will be taking away many of their jobs and aspirations.
同时也是数字发展及新闻部高级政务部长的刘燕玲表示,新加坡“在追求AI的道路上并非盲目”,该技术将被用于“造福”。
Ms Lau, who is also Senior Minister of State for Digital Development and Information, said that Singapore is “not blind in our pursuit for AI” and that the technology will be used "for good".
“如果这意味着给我们的工人提供更好的工作,我们就会这么做;如果这意味着为我们的人民提供更好的服务,我们也会这么做。”人力部和贸工部在联合回复《CNA TODAY》询问时承认,尽管裁员和居民失业率均维持低位,且招聘意愿增强,但新加坡人对就业前景仍感到焦虑。
“We will do so if it means giving our workers better jobs, and we will do so if it means providing better services for our people.” In a joint response to CNA TODAY's queries, MOM and MTI acknowledged Singaporeans' anxiety about job prospects even as both retrenchments and resident unemployment remain low as hiring sentiments have strengthened.
两部门表示:“在我们最新的调查中,招聘意愿有所改善——7月有48.7%的企业表示打算在未来三个月内招聘,而6月这一比例为43.9%。”他们补充道:“不过,我们观察到求职时间变长了,职位空缺有所下降。我们理解工人的担忧。”
"In our latest survey, hiring sentiments have improved – in July, 48.7 per cent of businesses indicated they intended to hire in the next three months, compared to 43.9 per cent in June," said the ministries. "However, we observe that job searches have taken longer, and job openings have dipped. We understand the concerns of our workers." MOM and MTI said that creating good jobs for Singaporeans "remains the central objective" of the nation's growth strategy.
人力部和贸工部表示,为新加坡人创造好工作“依然是”国家增长战略的“核心目标”。"根据经济战略检讨,我们正将增长引向能创造可持续就业机会的活动,"各部会表示。"我们也将通过诸如'能力转型伙伴关系计划'等方案,深化跨国公司与本地中小企业之间的伙伴关系,使跨国公司的投资转化为更多就业和晋升机会,惠及新加坡人。"各部会也将支持企业转型员工队伍,协助应届毕业生寻找工作,并协同三方伙伴帮助在职人士转型新职业,同时为失业工人提供支持。
"In line with the Economic Strategy Review we are shaping growth towards activities that generate sustainable employment opportunities," said the ministries. "We will also deepen partnerships between multinational corporations (MNCs) and local SMEs through schemes such as the Partnerships for Capability Transformation, so that the MNCs’ investments translate into wider employment and progression opportunities for Singaporeans." The ministries will also support firms in transforming their workforce, help fresh graduates find jobs and those already in the workforce transit to new careers by working together with tripartite partners, while at the same time providing support for workers who lost their jobs.
专家向《CNA TODAY》表示,除了鼓励使用仍能创造就业的人工智能,并预先引导受旧有角色冲击的工人转向新增长领域,政府还必须考虑可能出现的"无就业增长"带来的更广泛社会影响。"如果影响更具社会层面,换句话说,是普遍转向或许不那么理想的工作等,那就是我认为必须更仔细审视的时候了。我们是否需要从资本和高技能工人获得的超额回报中拿出一部分,看看能在社会层面做些什么?"谢西拉副教授问道。"例如,提升薪资、提供更多收入支持等。"在前景不明朗之际,新加坡一些公司报告称,他们正利用人工智能追求增长,且未裁减职位——甚至在某些情况下创造了更多就业机会。
Beyond encouraging the use of AI that still generates employment, and preemptively nudging workers to new areas of growth where their old roles are affected, the government will also have to consider the wider societal impact that possible jobless growth may bring, experts told CNA TODAY. "If there's a more society-wide impact, in other words, of general shifting towards perhaps less desirable jobs and so on, that's when I think you have to look more carefully at it. Do we need to actually take some of the excess returns from capital in the very high-skilled workers and see what we can do with them on a society-wide basis?" asked Assoc Prof Theseira.
本地科技初创公司SimpleAI为客户开发人工智能代理以自动化会计和记账等流程,自身自2025年起已在内部部署人工智能,包括产品开发环节。
"For example, uplift wages, provide more income support and things like that." Offering some sparks of optimism amid this uncertain outlook, some companies in Singapore report that they are harnessing AI to pursue growth without eliminating jobs – and in some instances creating more employment.
他们由五名工程师组成的团队过去每月发布40个版本,包括功能、更新和修复。
Local technology startup SimpleAI, which develops AI agents for clients to automate processes like accounting and bookkeeping, has itself deployed AI internally since 2025, including in product development.
工程师的大部分时间都花在逐行编写代码、测试以及发布后修复问题上。每一个新功能或客户需求都在争夺同一有限的工程工时,所以我们必须非常慎重地选择要开发什么,”联合创始人兼首席技术官Shim Young Jun表示。
Their team of five engineers used to ship 40 releases a month, including features, updates and fixes.
如今有了AI生成初稿,工程师只需审查输出结果并验证其正确运行。同一个团队现在每月能发布约200个版本。
"Most of an engineer's time went into writing code line by line, testing it and fixing issues after release. Every new feature or customer request competed for the same limited engineering hours, so we had to be very selective about what we built," said co-founder and chief technology officer Shim Young Jun.
首席执行官Bryan Ng补充道,在此期间,公司仅新招聘了三名员工,引入了新的专业领域,例如SimpleAI正在进军的新地理市场的知识。
Now with AI producing the first draft, the engineers only need to review the output and validate that it works correctly. The same team now ships about 200 releases per month.
这里的其他公司,如新加坡金融科技公司Aspire,则更进一步,同时扩大公司规模和人员编制。
CEO Bryan Ng added that in that period, the company had only three new hires bringing in new specialisations, such as knowledge in a new geographical market that SimpleAI is entering.
首席执行官兼联合创始人Andrea Baronchelli分享了自今年初以来如何利用AI将工程师的编码工作量减少约60%,并帮助分析师在几分钟内识别出他们监控的数千笔交易中的模式。这一切的关键在于公司如何投资员工。
Other companies here, like Singapore-based financial technology company Aspire, go a step further by expanding both the company and headcount. CEO and co-founder Andrea Baronchelli shared how AI has been used since the start of the year to reduce engineers' coding work by about 60 per cent, and help their analysts identify, in a matter of minutes, patterns across thousands of transactions that they are monitoring.
“我们一直坚持做的一件事是投入大量时间让员工能够使用AI。我们举办每周内部研讨会,由自己的团队主导,而不是外部供应商,”Baronchelli先生表示。
Key to all these is how the firm invests in their employees.
他表示,这家约有500名员工的公司现在计划在年底前将人员编制扩大10%,明年还计划招聘更多人。
"One thing we’ve been doing consistently is investing a lot of time in enabling employees to use AI. We run weekly internal workshops led by our own teams, rather than external vendors," said Mr Baronchelli.
“(有了AI),我们可以构建更多产品、进入新市场,并追求以前超出我们能力范围的机会,”Baronchelli先生表示。"这为招聘创造了强有力的商业理由。我们仍然需要了解客户、行使判断力、做出决策并对结果负责的人才。" 与 Aspire 一样,总部位于新加坡的网络安全解决方案及硬件制造公司 Flexxon 也在招聘,即使 AI 助力公司实现了增长。
He said that the company of about 500 employees now is expanding headcount by 10 per cent by the end of the year, with more hires planned next year. "(With AI), we can build more products, enter new markets and pursue opportunities that previously would have been beyond our capacity," said Mr Baronchelli. "And that creates a strong business case for hiring. We still need people who understand our customers, exercise judgment, make decisions and take responsibility for outcomes." Like Aspire, Singapore-headquartered cybersecurity solutions and hardware manufacturing company Flexxon, too, has been hiring even as AI helped the company grow.
Flexxon 首席执行官 Camellia Chan 表示,公司于 2024 年底开始在日常运营中部署 AI,覆盖公司"各个职能",包括销售、市场营销和物流。
Flexxon CEO Camellia Chan said the company began deploying AI at the end of 2024 in its daily operations, covering "every function" in the company including sales, marketing and logistics.
同期,全球员工人数增长约 30%,达到约 100 人。"我们员工队伍的结构发生了变化。增长集中在产品开发、现场工程和新市场拓展上,行政岗位几乎没有增加,因为(AI)智能体承担了这些工作。Flexxon 没有任何一个岗位因智能体而被裁减," Chan 女士说。"在商业层面,销售和咨询等业务活动在此期间增长了约五倍。" 当被问及为何在 AI 明显减轻员工工作量、让同等人手能完成更多工作的情况下仍选择增加人手时,Chan 女士表示,AI 并不取代高价值的人类工作。"它们的作用是为高价值工作扫清障碍。智能体为产品经理的收件箱或销售人员的数据录入节省的每一小时,都会转化为投入开发、创新和拓展的时间。" 归根结底,普华永道新加坡的 Mr Lam 表示,每个人都在确保 AI 主导的经济增长惠及所有人方面发挥着作用。
Over the same period, headcount grew by about 30 per cent to about 100 employees globally. "The shape of our workforce changed. The growth went into product development, field engineering and new market coverage, and almost none of it into administrative roles, because the (AI) agents absorb that work. No role at Flexxon has been cut because of an agent," said Ms Chan. "On the commercial side, business activities like sales and inbound inquiries have grown around five times over this period." Asked why the company chooses to add headcount when AI has clearly lightened its staff workload and allowed the same number of workers to do more, Ms Chan said that AI does not replace high-value human work. "What they do is clear the ground for it. Every hour an (AI) agent takes off a product manager’s inbox or a salesperson’s data entry is an hour that goes back into development, innovation and expansion." At the end of the day, Mr Lam of PwC Singapore said everyone has a part to play in ensuring AI-led economic growth remains inclusive for all.
他说,企业需要在重新设计的岗位中创造机会;员工需要通过再培训从这些新岗位中受益;政府则需要提供转型支持、普及再培训,并激励企业朝正确方向转型。
Companies need to create opportunities in redesigned jobs; employees need to retrain to benefit from said new jobs; and the government needs to provide transition support, accessible retraining and incentivise enterprise transformation in the right direction, he said.
林先生表示:“归根结底,成功实现 AI 转型的标准,不在于每一个现有岗位都能保持不变,而在于新加坡能否创造新的增长动力,同时让劳动者保持相关性、维持生产力,并能分享转型带来的红利。”
"Ultimately, the test of a successful AI transition is not whether every existing job remains unchanged, but whether Singapore can create new sources of growth while enabling workers to remain relevant, productive and able to share in the gains," said Mr Lam.