沃尔玛首席执行官约翰·弗纳希望澄清这家零售巨头如何使用新的定价技术。
Walmart CEO John Furner wants to clear the air about how the retail giant is using new pricing technology. "We don't set different prices based on who you are or the time of day, and we won't," he said in a memo to employees and customers on Friday. Furner said he was responding to questions he's received this year about how the company is implementing new digital shelf labels and the AI-powered shopping assistant, Sparky. "When you engage with Sparky, that's an invitation to serve you better not to use your personal information to set a personalized price," he said. "We've never used the relationships our associates have with customers to charge more, and we won't do that with AI." Furner also said that any form of personalized pricing would violate the company's decades-long commitment to being an everyday low-price retailer. "We price the product, not the person," Furner said. Walmart and its competitors have faced growing public scrutiny over the rollout of both online shopping assistants and in-store digital tech that critics say could be used to selectively hike prices on individual customers. The company has said its focus on using the tech is to improve the efficiency of its stores and deliver a better shopping experience for customers.
他在周五发给员工和客户的备忘录中表示：‘我们不会根据你的身份或时间来设定不同的价格。’
Walmart CEO John Furner wants to clear the air about how the retail giant is using new pricing technology. "We don't set different prices based on who you are or the time of day, and we won't," he said in a memo to employees and customers on Friday. Furner said he was responding to questions he's received this year about how the company is implementing new digital shelf labels and the AI-powered shopping assistant, Sparky. "When you engage with Sparky, that's an invitation to serve you better not to use your personal information to set a personalized price," he said. "We've never used the relationships our associates have with customers to charge more, and we won't do that with AI." Furner also said that any form of personalized pricing would violate the company's decades-long commitment to being an everyday low-price retailer. "We price the product, not the person," Furner said. Walmart and its competitors have faced growing public scrutiny over the rollout of both online shopping assistants and in-store digital tech that critics say could be used to selectively hike prices on individual customers. The company has said its focus on using the tech is to improve the efficiency of its stores and deliver a better shopping experience for customers.
弗纳回应了今年收到的关于公司如何实施新的数字货架标签和人工智能购物助手Sparky的疑问。
Walmart CEO John Furner wants to clear the air about how the retail giant is using new pricing technology. "We don't set different prices based on who you are or the time of day, and we won't," he said in a memo to employees and customers on Friday. Furner said he was responding to questions he's received this year about how the company is implementing new digital shelf labels and the AI-powered shopping assistant, Sparky. "When you engage with Sparky, that's an invitation to serve you better not to use your personal information to set a personalized price," he said. "We've never used the relationships our associates have with customers to charge more, and we won't do that with AI." Furner also said that any form of personalized pricing would violate the company's decades-long commitment to being an everyday low-price retailer. "We price the product, not the person," Furner said. Walmart and its competitors have faced growing public scrutiny over the rollout of both online shopping assistants and in-store digital tech that critics say could be used to selectively hike prices on individual customers. The company has said its focus on using the tech is to improve the efficiency of its stores and deliver a better shopping experience for customers.
他说：‘当你与Sparky互动时，这是为了更好地为你服务，而不是利用你的个人信息来设定个性化价格。’
Walmart CEO John Furner wants to clear the air about how the retail giant is using new pricing technology. "We don't set different prices based on who you are or the time of day, and we won't," he said in a memo to employees and customers on Friday. Furner said he was responding to questions he's received this year about how the company is implementing new digital shelf labels and the AI-powered shopping assistant, Sparky. "When you engage with Sparky, that's an invitation to serve you better not to use your personal information to set a personalized price," he said. "We've never used the relationships our associates have with customers to charge more, and we won't do that with AI." Furner also said that any form of personalized pricing would violate the company's decades-long commitment to being an everyday low-price retailer. "We price the product, not the person," Furner said. Walmart and its competitors have faced growing public scrutiny over the rollout of both online shopping assistants and in-store digital tech that critics say could be used to selectively hike prices on individual customers. The company has said its focus on using the tech is to improve the efficiency of its stores and deliver a better shopping experience for customers.
他还表示，任何形式的个性化定价都会违反该公司几十年来一直坚持的‘日常低价零售商’的承诺。‘我们定价的是产品，而不是个人。’
Walmart CEO John Furner wants to clear the air about how the retail giant is using new pricing technology. "We don't set different prices based on who you are or the time of day, and we won't," he said in a memo to employees and customers on Friday. Furner said he was responding to questions he's received this year about how the company is implementing new digital shelf labels and the AI-powered shopping assistant, Sparky. "When you engage with Sparky, that's an invitation to serve you better not to use your personal information to set a personalized price," he said. "We've never used the relationships our associates have with customers to charge more, and we won't do that with AI." Furner also said that any form of personalized pricing would violate the company's decades-long commitment to being an everyday low-price retailer. "We price the product, not the person," Furner said. Walmart and its competitors have faced growing public scrutiny over the rollout of both online shopping assistants and in-store digital tech that critics say could be used to selectively hike prices on individual customers. The company has said its focus on using the tech is to improve the efficiency of its stores and deliver a better shopping experience for customers.
沃尔玛及其竞争对手在推出在线购物助手和店内数字技术方面面临着越来越多的公众审查，批评者认为这些技术可能被用来针对个别客户提高价格。
Walmart CEO John Furner wants to clear the air about how the retail giant is using new pricing technology. "We don't set different prices based on who you are or the time of day, and we won't," he said in a memo to employees and customers on Friday. Furner said he was responding to questions he's received this year about how the company is implementing new digital shelf labels and the AI-powered shopping assistant, Sparky. "When you engage with Sparky, that's an invitation to serve you better not to use your personal information to set a personalized price," he said. "We've never used the relationships our associates have with customers to charge more, and we won't do that with AI." Furner also said that any form of personalized pricing would violate the company's decades-long commitment to being an everyday low-price retailer. "We price the product, not the person," Furner said. Walmart and its competitors have faced growing public scrutiny over the rollout of both online shopping assistants and in-store digital tech that critics say could be used to selectively hike prices on individual customers. The company has said its focus on using the tech is to improve the efficiency of its stores and deliver a better shopping experience for customers.
该公司表示，使用这些技术的目的是提高店铺效率，为顾客提供更好的购物体验。’
Walmart CEO John Furner wants to clear the air about how the retail giant is using new pricing technology. "We don't set different prices based on who you are or the time of day, and we won't," he said in a memo to employees and customers on Friday. Furner said he was responding to questions he's received this year about how the company is implementing new digital shelf labels and the AI-powered shopping assistant, Sparky. "When you engage with Sparky, that's an invitation to serve you better not to use your personal information to set a personalized price," he said. "We've never used the relationships our associates have with customers to charge more, and we won't do that with AI." Furner also said that any form of personalized pricing would violate the company's decades-long commitment to being an everyday low-price retailer. "We price the product, not the person," Furner said. Walmart and its competitors have faced growing public scrutiny over the rollout of both online shopping assistants and in-store digital tech that critics say could be used to selectively hike prices on individual customers. The company has said its focus on using the tech is to improve the efficiency of its stores and deliver a better shopping experience for customers.