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南华早报

阿里巴巴如何利用人工智能改造其地图应用——并挑战美团How Alibaba is using AI to revamp its mapping app – and take on Meituan

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去年底,张轩在上海的小牛肉面馆突然迎来订单激增。他估计,过去几个月的销售额比正常水平高出50%到60%。

Late last year, Zhang Xuan’s small beef noodle joint in Shanghai suddenly began seeing a dramatic surge in orders. Sales over the past few months have been 50 to 60 per cent higher than normal, he estimates.

推手是中国科技巨头阿里巴巴集团旗下高德地图新推出的“街区之星”功能,该功能将张轩的餐馆列为上海长宁区第四佳餐厅。

The driver? The new Street Stars feature on Chinese tech giant Alibaba Group Holding’s Amap mapping app, which listed Zhang’s eatery as the fourth best restaurant in Shanghai’s Changning district.

据公司介绍,该功能显眼地展示在高德地图主页上,系统利用人工智能基于海量用户数据——包括客流量、移动轨迹和经验证的顾客反馈——对场所进行评分。

Prominently displayed on Amap’s main page, the system uses artificial intelligence to rate venues based on a huge volume of user data, including foot traffic, movement patterns and verified customer feedback, according to the company.

这一本地推荐指南是高德地图——中国版“谷歌地图”——全面改版的一部分,旨在利用AI为其近10亿月活用户提供一系列新功能。

The local recommendation guide is part of a broader revamp of Amap – China’s answer to Google Maps – as the service harnesses AI to provide its nearly 1 billion monthly users with an array of new features.

如今,这款导航应用提供的服务涵盖高度具体的区域指南——不仅展示每个街区最热门的商家,还显示哪些场所受特定人群青睐——以及影院、购物中心等室内空间的3D地图。

The navigation app now offers everything from hyper-specific area guides – showing not only the most popular businesses in each neighbourhood, but also which venue is popular with certain types of people – to 3D maps of indoor spaces such as cinemas and shopping malls.

在此过程中,高德地图正在撼动中国庞大的本地生活服务市场,该市场长期由竞争对手美团主导。

The navigation app now offers everything from hyper-specific area guides – showing not only the most popular businesses in each neighbourhood, but also which venue is popular with certain types of people – to 3D maps of indoor spaces such as cinemas and shopping malls.

高德“街区之星”现已为269座中国城市提供“本地偏爱”指南,入选指南的商家销量大幅跃升:根据公司数据,入选2025年榜单的商家订单量同比平均飙升424%,而“优选”类别商家涨幅达159%。

In the process, Amap is shaking up China’s vast local services market, which has long been dominated by rival Chinese tech giant Meituan. Amap Street Stars now offers “local favourites” guides for 269 Chinese cities, and businesses featured in the guides are seeing dramatic upticks in sales: merchants that appeared in the 2025 list saw orders soar by an average of 424 per cent year on year, while those in the “top picks” category logged a 159 per cent rise, according to company data.

中国企业资本联盟(CECU)首席经济学家白文熙表示:“高德地图凭借导航路线和复访数据,成功建立了基于真实线下到访的消费心智”,并补充说,小商家订单的强劲增长表明高德的商业模式行之有效。

“Amap has successfully built a consumer mindset around real offline visits by leveraging data on navigation routes and repeat visits,” said Bai Wenxi, chief economist at research platform China Enterprise Capital Union (CECU), adding that the strong order growth among small merchants suggested that Amap’s business model worked.

“街景星”推出一年后,高德地图正通过一次全面的技术升级加大推进力度——成为阿里巴巴AI战略的试验田。

“Amap has successfully built a consumer mindset around real offline visits by leveraging data on navigation routes and repeat visits,” said Bai Wenxi, chief economist at research platform China Enterprise Capital Union (CECU), adding that the strong order growth among small merchants suggested that Amap’s business model worked.

此次更新的核心是“飞行街景2.0”,该版本于本月初推出,以庆祝该功能上线一周年。

A year on from the launch of Street Stars, Amap is now escalating its push with a sweeping technical upgrade – becoming a testing ground for Alibaba’s AI strategy.

据公司介绍,该系统由ABot-Earth 0.7驱动,高德将其描述为全球首个原生3D城市世界模型,允许用户在交互式3D环境中预览目的地——从剧院座位到购物中心。

The centrepiece of the update, rolled out earlier this month to mark the feature’s first anniversary, is Flying Street View 2.0.

“如果大语言模型帮助我们处理文本,我希望高德的空间智能能帮助我们更好地探索世界,”高德CEO郭宁在发布会上表示。

Powered by ABot-Earth 0.7, which Amap describes as the world’s first native 3D urban world model, the system allows users to preview destinations – from theatre seats to shopping malls – in an interactive 3D environment, according to the company.

此次改版凸显了这家2014年被阿里巴巴收购的导航业务单元,正如何转型为这家科技巨头版图中世界模型和具身智能的孵化器。

“If large language models help us process text, I hope Amap’s spatial intelligence can help us better explore the world,” Amap CEO Guo Ning said at the launch event.

这一努力得益于高德的世界模型,如“幻境”,该模型通过模拟真实环境来训练AI系统。

The revamp highlights how the navigation unit, acquired by Alibaba in 2014, is transforming into an incubator for world models and embodied intelligence across the tech giant’s empire.

该业务单元也在拓展机器人领域。7月,高德升级了其ABot系统,宣称这是首个将机器人的“脚、手、脑、中枢神经和运动神经”集成于单一架构中的框架。

That effort is backed by Amap’s world models, like FantasyWorld, which simulates real-world environments to train AI systems.

高德的AI转型凸显了大型科技企业如何将中国的本地生活服务领域视为消费级AI应用的发射台。虽然美团长期主导本地交易,但资金雄厚的竞争对手如字节跳动的抖音和高德正积极进军该市场。

The unit is also expanding into robotics. In July, Amap upgraded its ABot system, claiming it to be the first framework to integrate a robot’s “feet, hands, brain, central nervous system and motor nerves” into a single architecture. Amap’s AI pivot underscores how big tech firms view China’s local services sector as a launch pad for consumer AI applications. While Meituan has long dominated local transactions, deep-pocketed competitors like ByteDance’s Douyin and Amap are aggressively pushing into the market.

为争夺市场份额,高德正利用其庞大的用户基础——公司于1月披露的月活跃用户(MAU)达9.96亿。相比之下,根据研究机构QuestMobile于5月发布的数据,美团2026年初的MAU为5.12亿。多平台竞争正在重塑小商家获客的方式。

To win market share, Amap is leveraging a massive user base of 996 million monthly active users (MAUs), as disclosed by the company in January. By comparison, Meituan had 512 million MAUs in early 2026, according to data from research firm QuestMobile released in May.

“以前,我只想着怎么在美团上提高评分,”面馆老板张先生说。“现在抖音和高德地图都成了获取新客户非常重要的渠道。”一些用户被高德地图的算法推荐方式所吸引。“我喜欢高德地图的一些小众榜单,比如当地出租车司机常去的最佳餐厅,因为那种数据更难造假,”总部位于深圳的高德地图用户Charlotte Li说。

The multi-platform rivalry is reshaping how small merchants acquire customers. “Previously, I only thought about how to boost ratings on Meituan,” noodle shop owner Zhang said. “Now Douyin and Amap have both become very important channels for getting new customers.” Some users are drawn to Amap’s algorithmic approach. “I like some of Amap’s niche rankings, like the best restaurants frequented by local taxi drivers, because that kind of data is harder to manipulate,” said Charlotte Li, an Amap user based in Shenzhen.

不过她补充道,她仍会在美团上交叉核对,因为美团拥有“更完善的餐饮生态系统”。

She added, however, that she still cross-checked with Meituan due to its “more comprehensive dining ecosystem”.

据中国电子商务研究中心(CECU)的白先生表示,美团根深蒂固的统治地位部分源于高德地图不完整的交易漏斗。“即使用户在高德地图上发现了一家很棒的店,他们也很可能跳转到美团去核销团购券,因为高德地图并不把完成交易作为其主要目标,”他说。

Meituan’s entrenched dominance stemmed in part from Amap’s incomplete transaction funnel, according to CECU’s Bai. “Even when users discover a great store on Amap, they are likely to jump over to Meituan to redeem group-buying deal vouchers because Amap does not treat completing transactions as its primary objective,” he said.

在应对国内挑战的同时,高德地图开始向海外输出其AI驱动的发现工具。上周,高德地图与新加坡旅游局合作,推出了“新加坡街头之星”——其首个与外国国家旅游机构共同开发的国际版本。

While contending with domestic challenges, Amap is beginning to export its AI-driven discovery tools overseas. Last week, in partnership with the Singapore Tourism Board, the platform launched Singapore Street Stars – its first international edition developed with a foreign national tourism agency.

该计划推出了七个主题榜单,涵盖这个城市国家的104个景点和生活方式场所。阿里巴巴拥有《南华早报》。文/Ann Cao

The initiative introduces seven themed rankings spanning 104 attractions and lifestyle venues across the city state. Alibaba owns the South China Morning Post. By Ann Cao