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奢侈手表保修期越来越长——但买家真的受益吗?Luxury watch warranties are getting longer – but do buyers really benefit?

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奢侈腕表品牌正陷入一场永无止境的军备竞赛,以争夺爱好者和收藏家的心。在这场比拼中,超薄机芯、更长的动力储存、更强的防水性能以及更坚固或更稀有的表壳材料,都被视为竞争的关键筹码。

Luxury watch brands are locked in a perpetual arms race to win over enthusiasts and collectors. In this game of one-upmanship, ultra-thin movements, longer power reserves, better water resistance and hardier or more exotic case materials have all been pitched for battle.

然而,在过去十年里,一项新指标进入了人们的视野:更长的保修期。

But over the past decade, a new metric has entered the conversation: longer warranty periods.

不久之前,两年的制造商保修期还是行业标准。如今,劳力士、欧米茄和帝舵等品牌提供五年的全球联保服务,而卡地亚和积家则允许表主通过专属计划将保修期延长至长达八年。

Not too long ago, a two-year manufacturer’s warranty was standard. Now, brands such as Rolex, Omega and Tudor offer five years of international coverage, while Cartier and Jaeger-LeCoultre allow owners to extend theirs to as much as eight years through dedicated programmes.

2026年,宇舶表更进一步,推出了“5+5”模式——符合条件的腕表享有五年保修,表主可通过加入宇舶会员计划(Hublotista)将保修期延长至十年。宇舶精神大爆炸冲击珠宝系列腕表。

In 2026, Hublot went further with a “5+5” model – eligible watches receive a five-year warranty, which owners can extend to 10 years bying with the Hublotista programme. The Hublot Spirit of Big Bang Impact Jewellery.

“我注意到,近年来许多品牌都非常重视延长保修期,但这在很大程度上是一场企业间的军备竞赛,旨在吸引客户、击败竞争对手并锁定消费者忠诚度。”二手表市场经销商Watch Estate的管理总监Ken Liew表示,该公司专注于投资级腕表。

“I’ve seen brands place massive importance on extended warranties recently, but it is largely a corporate arms race to attract clients, beat out competitors and lock in consumer loyalty,” observed Ken Liew, managing director of Watch Estate, a secondary-market dealer specialising in investment-grade timepieces.

品牌如今提供多年保修期并不令人意外。毕竟,如果腕表被宣传为传家宝或旨在传承数代的购买品,制造商难道不应该准备好为其提供超过24个月的保障吗?

That brands are now offering multi-year warranties should come as no surprise. After all, if watches are being marketed as heirlooms or purchases meant to last for generations, shouldn’t manufacturers be prepared to stand behind them for more than 24 months?

不过,这一趋势的时机选择并非完全出于投机。新加坡腕表俱乐部创始人Tom Chng指出,如今的制表商比以往任何时候都更有能力做出这样的承诺。

The timing isn’t entirely opportunistic, however. According to Singapore Watch Club founder Tom Chng, today’s watchmakers are better equipped than ever to make such promises. “Production capabilities have advanced tremendously over the past two decades with the widespread adoption of CAD, CNC machining and increasingly sophisticated quality control processes,” he said.

他表示:“过去二十年来,随着计算机辅助设计(CAD)、数控加工(CNC)以及日益精密的质量控制流程的广泛采用,生产能力取得了巨大进步。”

“Components are manufactured to tighter tolerances than ever before, while durability and reliability testing have become far more rigorous and data-driven. Simply put, modern mechanical watches are generally more consistent than they have ever been,” Chng added.

“零部件的制造公差比以往任何时候都更严格,而耐用性和可靠性测试也变得更加严苛且数据驱动。简单来说,现代机械表的整体一致性普遍优于以往任何时期,”庄先生补充道。

Liew agreed. “Modern manufacturing, materials and quality control have made today’s watches genuinely more reliable. These defects happen less frequently, allowing brands to boldly project immense confidence in their craftsmanship while knowing the extended coverage actually costs them little to maintain.” Hublot’s “5+5” warranty model gives eligible watches five years of coverage, with the option to extend it to 10 years through the Hublotista programme.

刘先生表示赞同。“现代制造工艺、材料和质量控制让当今的腕表真正做到了更可靠。这些缺陷发生的频率更低,使得品牌能够大胆地展现对其工艺的极大信心,同时清楚地知道延长保修期实际上几乎不会增加维护成本。”宇舶表的“5+5”保修模式为符合条件的腕表提供五年保障,并可通过“宇舶表主”计划将其延长至十年。

Liew agreed. “Modern manufacturing, materials and quality control have made today’s watches genuinely more reliable. These defects happen less frequently, allowing brands to boldly project immense confidence in their craftsmanship while knowing the extended coverage actually costs them little to maintain.” Hublot’s “5+5” warranty model gives eligible watches five years of coverage, with the option to extend it to 10 years through the Hublotista programme. At the same time, some of the industry’s biggest players have raised consumer expectations. When Rolex introduced its five-year international warranty in 2015, competitors found it increasingly difficult to justify offering only two years of coverage, Liew pointed out.

与此同时,行业巨头们提高了消费者的预期。刘先生指出,当劳力士在2015年推出五年国际保修服务时,竞争对手若仅提供两年保修,便越发难以令人信服。

“Extending the warranty is an easy way for brands to signal confidence in their products while remaining competitive in the eyes of consumers,” he explained.

他解释道:“延长保修期是品牌彰显对产品信心、同时在消费者眼中保持竞争力的简捷途径。”

For consumers spending five or six figures on a timepiece, an extended warranty offers peace of mind – the assurance that if something goes wrong because of a manufacturing defect, they will not be faced with a hefty repair bill.

对于花费五位数或六位数购买腕表的消费者而言,延长保修提供了安心保障——即如果因制造缺陷出现问题,他们无需面对高昂的维修账单。

For consumers spending five or six figures on a timepiece, an extended warranty offers peace of mind – the assurance that if something goes wrong because of a manufacturing defect, they will not be faced with a hefty repair bill.

然而,尽管行业提供的保修愈发慷慨,收藏家们依然保持着务实态度。Oyster Perpetual 41。

Yet despite the industry’s increasingly generous warranties, collectors themselves remain pragmatic. Oyster Perpetual 41.

“当我购买一块豪华腕表时,我已经默认它会附带某种形式的保修,”钟表收藏家George Tan说道。“保修期的长短对我来说不是决定性因素。我的首要考量始终是我是否喜欢这块表,以及是否真心想买下它。”

“When I buy a luxury watch, I already take it for granted that it comes with some form of warranty,” said watch collector George Tan. “The length of that warranty isn’t a dealbreaker for me. My main priority is always whether I love the watch and really want to buy it.”

Liew表示赞同。“对于真正资深的收藏家而言,这些长期保修并非主要决策因素。一块精良的机械表总能被修复,无论有没有保修单。”但随着长期保修日益普及,它们究竟是否真的为买家带来了更多价值?

Liew agreed. “For actual seasoned collectors, these long warranties aren’t a major deciding factor. A fine mechanical watch can always be fixed, with or without a warranty paper.” But as longer warranties become increasingly common, are they actually delivering more value to buyers?

长期保修透露了奢华时计的哪些信息 长期保修在一定程度上是一种公开的信心宣言。愿意为一块腕表提供五年、八年甚至十年的质保,表明制造商对其机芯、材质和生产标准的可靠性越来越有把握。

WHAT LONGER WARRANTIES SAY ABOUT LUXURY TIMEPIECES Longer warranties are, in part, a public declaration of confidence. Standing behind a watch for five, eight or 10 years suggests that manufacturers are increasingly comfortable backing the reliability of their movements, materials and production standards.

“制造商的保修主要关乎安心感,而非必需品,”Liew坚持道。“机械表极其耐用——它们不像现代汽车那样不断遭遇电子或机械故障,因此实际的工厂质量问题并不常见。”他补充道,实际的好处在于,如果出现保修范围内的问题,拥有者可以求助于授权经销商或服务中心。钢款Roadster。

“A manufacturer’s warranty is primarily about reassurance rather than necessity,” Liew maintained. “Mechanical watches are highly resilient – they aren’t like modern cars that constantly suffer from electronic or mechanical glitches, so actual factory failures are uncommon.” The practical benefit, he added, is that owners can turn to an authorised dealer or service centre if a covered problem arises. Roadster in steel.

Chng对此深有体会。“长期保修确实能产生实质性影响,”他说道。“我亲身受益于八年保修,能够定期佩戴腕表而无需担心意外维修费用,这带来了真正的安心感。如果腕表在首次建议保养周期前后需要维护,长期保修也能缓冲财务冲击。”如果拥有者打算在二级市场出售腕表,更长的保修期是否会对吸引力或保值率产生任何影响?

Chng has experienced this first-hand. “Longer warranties genuinely do make a difference,” he said. “I’ve personally benefited from an eight-year warranty, and there is real peace of mind in being able to wear a watch regularly without worrying about unexpected repair costs. It also softens the financial impact if the watch requires attention around its first recommended service interval.” If owners are looking to sell their watches on the secondary market, does a longer warranty make any difference to desirability or resale value?

廖先生表示不会。“在高端二级市场上,损坏或未保养的机芯总能通过机械维修恢复到完美的运行状态。但你永远无法‘恢复出厂状态’来修复划伤的表圈、因过度抛光而变得圆润柔和的表耳,或是受损的表壳。”保修通常涵盖制造缺陷,而非磨损、意外或误用造成的损坏。廖先生认为,对于经验丰富的买家而言,剩余保修期因此不一定是决定性因素。

Liew said it would not. “In the high-end secondary market, a broken or unserviced movement can always be mechanically repaired back to perfect working order. But you can never ‘factory undo’ a gouged bezel, soft rounded lugs from over-polishing, or a damaged case.” Warranties generally cover manufacturing defects rather than damage caused by wear, accidents or misuse. For experienced buyers, Liew argued, the remaining warranty period is therefore not necessarily the deciding factor.

“价值在于金属,不在于纸张,”廖先生说。“真正的收藏家会欣然选择一块超出保修期但保存完好、未经抛光、保持原装状态的腕表,而不是一块严重划痕、保管不善、只是碰巧还剩四年厂家保修的腕表。”

“The metal holds the value, not the paper,” Liew said. “True collectors will gladly choose a watch out of warranty that is in pristine, unpolished, original condition over a heavily scuffed, poorly handled watch that happens to have four years of factory warranty left.” EXTENDED WARRANTIES: WHAT BUYERS ARE ACTUALLY GETTING FROM LUXURY Beyond giving buyers peace of mind, do longer warranties translate into more comprehensive coverage?

延长保修:买家从奢侈品牌实际获得了什么 除了给买家带来安心感,更长的保修期是否意味着更全面的保障?简单来说,未必。

Simply put, not necessarily. A comparison of the six brands examined here – Cartier, Hublot, Jaeger-LeCoultre, Omega, Rolex and Tudor – found that despite differences in duration, their warranties are more alike than different.

对本文考察的六个品牌——卡地亚、宇舶、积家、欧米茄、劳力士和帝舵——进行比较后发现,尽管保修期长短不一,但它们的保修条款大同小异。

All six warranties centre on the same core issue – manufacturing defects in materials or workmanship. They also broadly exclude normal wear and tear, accidental damage, misuse and unauthorised repairs.

所有六个品牌的保修都聚焦于同一个核心问题——材料或工艺上的制造缺陷。它们也大体排除了正常磨损、意外损坏、误用和未经授权的维修。这使得品牌售后服务的质量成为购买时另一个重要的考量因素。

That makes the quality of a brand’s after-sales support another important consideration at the point of purchase.

正如庄先生所指出的,保修期限只是考量因素之一。“同样重要的是理赔的便利性、服务的质量和速度,以及维修是否可在本地完成,还是必须送往海外。”庄先生认为,搭配强有力售后支持的较短保修期,能提供比繁琐维修流程伴随下的较长保修期更好的拥有体验。

As Chng pointed out, warranty duration is only one consideration. “Equally important are the ease of making a claim, the quality and speed of service, and whether repairs are handled locally or must be sent overseas.” Chng believes that a shorter warranty paired with strong after-sales support can provide a better ownership experience than a longer warranty accompanied by cumbersome service procedures.

帝舵表的保修结构十分简明,提供五年国际联保,且无需单独的注册程序。

HOW LUXURY WATCH BRANDS’ WARRANTY PROGRAMMES DIFFER Tudor keeps its warranty structure straightforward, with five years of international coverage and no separate registration programme required.

劳力士、欧米茄和帝舵表的保修结构相对简单。它们的五年国际联保自购买之日起生效,无需单独的在线注册或会员计划。

Rolex, Omega and Tudor have relatively straightforward warranty structures. Their five-year international warranties begin from the date of purchase, with no separate online registration or membership programme required.

对买家而言,流程非常直接:从授权零售商处购买腕表,保修即自购买之日起生效。

For buyers, the process is straightforward: Purchase the watch from an authorised retailer and the warranty begins from the date of purchase.

只要满足相关担保条件,劳力士和帝舵表的保修附着于符合条件的腕表上,而非明确限制为原始买家所有。这对考虑购买较新二手表的买家颇有裨益。卡地亚和积家则采取不同策略,将延保与会员计划挂钩。

For buyers, the process is straightforward: Purchase the watch from an authorised retailer and the warranty begins from the date of purchase. Rolex and Tudor warranties are attached to eligible watches rather than explicitly restricted to the original buyer, provided the relevant guarantee conditions are met. That can be useful for buyers considering relatively new pre-owned watches.

这两个品牌并非自动授予最长保修期,而是要求符合条件的拥有者在原厂保修仍在有效期内时申请延保。获批后,总保修期最长可达八年。

Cartier and Jaeger-LeCoultre take a different approach, linking their warranty extensions to owner programmes.

积家的“臻享关怀计划”除延保外,还包含个性化资讯、保养相关服务及功能检测等增值服务。

Rather than granting their longest warranties automatically, both brands require eligible owners to while the original manufacturer’s warranty is still active. Approved extensions can bring the total warranty period to as much as eight years.

同样,卡地亚“臻享关怀”允许拥有者在腕表仍享有初始两年国际联保期间申请延保。

Jaeger-LeCoultre’s Care Programme also includes services beyond the warranty extension, such as personalised information, maintenance-related services and functional checks.

通过“臻享关怀计划”,积家为符合条件的拥有者提供长达八年的保修覆盖,并涵盖更广泛的售后服务。

Jaeger-LeCoultre’s Care Programme also includes services beyond the warranty extension, such as personalised information, maintenance-related services and functional checks.

然后是宇舶表,它于2026年推出“5+5”保修计划,进一步提高了行业门槛。

Similarly, Cartier Care allows owners to apply for the extension as long as the watch is still covered by its initial two-year international warranty.

其五年国际保修将符合条件的腕表与多家主要竞争对手提供的五年保修期保持一致。符合条件的腕表所有者若在购买后注册,可享受该延长保修。完整的十年保修并非自动生效。例如,根据当前条款,联网腕表和宇舶认证二手腕表仍享有两年标准保修。

Through its Care Programme, Jaeger-LeCoultre offers eligible owners warranty coverage of up to eight years alongside a broader range of after-sales services. Then there is Hublot, which raised the stakes in 2026 with its “5+5” warranty programme.

欧米茄在另一个方面有所不同。其保修条款规定,如果维修无法恢复正常使用,将提供同款或类似腕表作为替换。

Its five-year international warranty brings eligible watches in line with the five-year coverage offered by several major competitors. Owners who an eligible The full 10 years is not automatic. Connected watches and Hublot Certified Pre-Owned models, for example, continue to carry a two-year standard warranty under the current terms.

积家 Reverso Tribute Enamel Hokusai Waterfalls Series – Yoro Waterfall in Mino Province(致敬浮世绘北斋瀑布系列——美浓国养老瀑布珐琅腕表)。归根结底,延长保修是否为消费者提供了更高的价值?

Omega differs in another respect. Its warranty terms provide for replacement with an identical or similar watch if repairs cannot restore normal use. The Jaeger-LeCoultre Reverso Tribute Enamel Hokusai Waterfalls Series – Yoro Waterfall in Mino Province. ULTIMATELY, DO EXTENDED WARRANTIES OFFER BETTER VALUE TO CONSUMERS?

未必。更长的保修期为涵盖范围内的缺陷提供了安心保障,但常规保养通常仍属于自付费用。意外损坏也通常不在保修范围内,且没有任何保修能防止日常佩戴带来的磕碰、划痕和磨损。

Not necessarily. Longer warranties offer reassurance against covered defects, but routine servicing generally remains an out-of-pocket expense. Accidental damage is also typically excluded, while no warranty can prevent the dings, nicks and scratches that come with regular wear.

对廖先生而言,延长保修几乎不在购买决策的考量之内。“没人会因为保修而买一块五位数或六位数的奢侈腕表,”他说,“他们买它是因为品牌传承、设计美学和价格所散发的原始情感吸引力。保修只是事后诸葛亮——一个微不足道的打勾选项。”

For Liew, an extended warranty barely factors into the purchasing decision. “No one buys a five- or six-figure luxury watch because of the warranty,” he said. “They buy it because of the raw emotional draw of the brand heritage, the design aesthetics and the price. A warranty is an afterthought – a minor checkbox item.”

谭先生持有相似观点。“我认识的大多数藏家,如果不是全部的话,都更在意传承、设计和保值率,”他说,“保修对他们的影响微乎其微。人们选择腕表,首先看颜值、看佩戴意愿,然后才会考虑其他因素。”不过,有一种情况它可能会很重要。

Tan shared a similar view. “Most, if not all, collectors I know care way more about heritage, design and resale value,” he said. “The warranty doesn’t influence them all that much. People choose a watch based on how it looks and how much they want to wear it before they look at anything else.” There is, however, one circumstance in which it might matter.

“如果我对两款腕表同样喜爱,且确实难以抉择,更好的保修或许能打破僵局,”谭先生说。“即便如此,保修也将是我考量的最后一个因素。”更长的保修期不太可能说服某人购买一款他们原本不爱的腕表。但在两款同样极具吸引力的选项之间抉择时,它或许能提供额外的安心感——或者仅仅让拥有体验少一些畏难情绪。

“If I love both watches equally and am genuinely stuck between them, a better warranty might break the tie,” said Tan. “Even then, the warranty would be the very last factor I look at.” A longer warranty is unlikely to persuade someone to buy a watch they do not already love. But it may provide extra reassurance when choosing between two equally compelling options – or simply make ownership a little less daunting.

对品牌而言,这种安心感依然至关重要。“当客户花费六位数金额购买陀飞轮或万年历等复杂、厚重的腕表时,他们自然会要求极高的安心感,因为潜在的维修成本可能高得惊人,”刘先生说。

For brands, that reassurance can still matter. “When clients are spending six figures on complex, heavy pieces like tourbillons or perpetual calendars, they naturally demand a high level of reassurance because potential repair costs can be astronomical,” said Liew.

欧米茄提供五年国际保修,使其跻身主要品牌之列。“延长保修期能给予客户绝对的安心,并作为一种顺畅的销售策略,让品牌有信心推动这些高客单价产品的销售。”

Omega offers a five-year international warranty, placing it among the major“Extending the warranty gives the client absolute peace of mind and acts as a smooth sales tactic, allowing brands to move these high-ticket pieces with confidence.”

消费者的期望也随保修政策本身而演变。据庄先生表示:“花费五位数或六位数购买腕表的买家,越来越期望拥有体验能媲美更广泛的奢侈品体验:卓越的产品品质配合优秀的售后服务。因此,长期保修已不仅是一项实用权益,更成为一种信心的宣言。”展望未来,庄先生预计更长的保修期将变得更普遍。

Consumer expectations have evolved alongside the warranties themselves. According to Chng: “Buyers spending five or six figures on a watch increasingly expect ownership to mirror the broader luxury experience: Exceptional product quality supported by excellent after-sales service. A long warranty has therefore become as much a statement of confidence as it is a practical benefit.” Looking ahead, Chng expects longer warranties to become more common.

“我不会惊讶于看到十年保修变得越来越普遍,”他说。“八年已让行业触手可及一个心理上令人满意的里程碑。

“I wouldn’t be surprised to see 10-year warranties become increasingly common,” he said. “Eight years already puts the industry within touching distance of what feels like a psychologically satisfying milestone.

“更重要的是,这反映了制造商对其生产工艺和产品可靠性变得多么自信。然而,超过十年以上,我怀疑实际效益会递减。”

“More importantly, it reflects how confident manufacturers have become in their production methods and product reliability. Beyond a decade, however, I suspect the practical benefits diminish.”