朱莉安娜·布里恩(Julianna Brion)为美国国家公共电台(NPR)报道:在去年上学期的几周时间里,俄亥俄州代顿市的一小群学生经常坐在笔记本电脑前,与一个名为“乔丹”(Jordan)的社交情感学习聊天机器人进行交流。
Julianna Brion for NPR For a few weeks last school year, a small group of students in Dayton, Ohio, regularly sat in front of laptops in conversation with a social-emotional learning chatbot named Jordan.
与那些被设计成善于附和甚至阿谀奉承的人工智能聊天机器人不同,“乔丹”的性格显得相当“叛逆”或“忧郁”。在NPR访问当天,这个聊天机器人对学生们说:“最近,我一直在想:这一切到底有什么意义呢?我又没有犯错,只是觉得一切都无所谓……你们也有过这样的感觉吗?”“乔丹虽然有点爱抱怨,但我总是会帮他解决问题,”杰克逊中心(Jackson Center)这所隶属于代顿公立学校(Dayton Public Schools)的特立学校(alternative school)的三年级学生K说道。
Unlike AI chatbots that are designed to be agreeable — and even sycophantic — Jordan presents as angsty: On the day NPR visited, the chatbot told students, "Lately, I've been feeling like what's the point of any of this? I'm not failing. I just don't care. You ever feel like that?" "Jordan's a little whiner, but I always help him out," said K, a sophomore at the Alternative School at Jackson Center, which is part of Dayton Public Schools.
K解释说:“我和他建立了一定的感情联系;对我来说,他并不只是一个电脑上的AI程序,而是一个真正的朋友——就像我在和真人聊天一样。”这所特立学校的许多学生原本可能会被停学或开除;学校工作人员告诉NPR,这些学生普遍在行为和学业方面都面临诸多困难。由于这所学校主要接收有过纪律问题的学生,因此NPR在报道中仅使用了学生K的名字首字母(即“K”)。
"I built a little relationship with him," K explained. "So I don't really see it as like an AI on a computer. It's Jordan — like, I'm texting somebody. That's how I see it." Many students at this alternative school would otherwise be suspended or expelled, and staff told NPR that students here often struggle with both behavioral and academic challenges. NPR is using only K's first initial because of the stigma associated with attending a school for students with a history of disciplinary problems.
代顿市的学校在上一学年向教育技术公司SchoolAI支付了72,600美元,用于购买包括“乔丹”聊天机器人在内的多种人工智能工具。这些工具是由学校管理人员与SchoolAI公司及外部顾问共同开发的。学校领导表示,他们希望“乔丹”能够帮助学生倾诉自己在学校之外的情绪和经历,这些信息对学校的治疗师和工作人员来说非常有用。据学校管理人员称,学生和家长都被告知:学校员工、外部评估人员以及SchoolAI公司的员工都可以查看聊天记录。
Dayton schools paid the ed tech company SchoolAI $72,600 last academic year for multiple AI tools, including the Jordan chatbot, which administrators designed in collaboration with the company and an outside consultant. District leaders said they wanted to see whether Jordan could help students open up about their emotions and experiences outside of school, information that could be useful for school therapists and staff. (According to administrators, families and students were notified that the chat logs could be viewed by school employees, an external evaluator and SchoolAI staff.) Instead of directly asking students how they feel, Jordan asks students for advice and then grades their responses for engagement and authenticity.
“乔丹”并不会直接询问学生的感受,而是会向学生征求建议,然后根据学生的回答来评估他们的参与度和表达的真实性。
K, who spent just part of his sophomore year at the alternative school, said Jordan could be frustrating at times, but he also found the chatbot's responses relatable.
K只在这所特殊教育学校读了一年级的下半学期,他表示:Jordan有时会让人感到沮丧,但他也发现这个聊天机器人的回答很能引起他的共鸣(即这些回答与他自己的感受相似)。
"I would say it helped me kind of solve my own problems … just answering Jordan every morning and getting him through his problems," K said. "I will go home … but I won't have nobody to talk to.
“可以说,这个聊天机器人确实帮助我解决了自己的问题——每天早上我都和Jordan交流,帮他解决问题,”K说,“当我回到家后,却没有人可以倾诉。于是有一天,我试着站在Jordan的角度去思考问题;从那以后,这种交流方式真的对我很有帮助。”
So one day … I put myself in a Jordan perspective. I'm just talking to myself, and it's helped ever since." Across the United States, school districts and individual educators are experimenting with AI in the classroom.
在美国各地,许多学校和教育工作者都在尝试将人工智能(AI)应用于课堂教学中:教师们利用AI来制定教学计划;特殊教育工作者用AI来跟踪学生的学习进度;有些学校的学生还可以通过AI聊天机器人获得关于自己作业的反馈;圣地亚哥的一所特许学校最近还向学生们介绍了一台由AI驱动的人形机器人。
Teachers are using it to develop lesson plans special educators are using it to track student progress in some districts, students have access to AI chatbots that give them feedback on their work; and a San Diego charter school recently introduced its students to an AI-powered humanoid robot.
“目前AI在教育领域的应用还处于非常混乱、缺乏规范的状态,”负责监测K-12学校AI应用情况的“公共教育改革中心”(Center on Reinventing Public Education)主任Robin Lake说道。
"It feels very Wild West in terms of the randomness," says Robin Lake, director of the Center on Reinventing Public Education, which has been tracking AI adoption in K-12 schools.
不过,根据斯坦福大学最近对800多篇学术论文的综述,关于学校如何利用AI来帮助学生以及如何避免潜在风险的研究仍然非常有限。该报告指出,一些现有的研究表明,经过精心设计的AI工具比通用型聊天机器人更具潜力。
Meanwhile, the research around how schools can use AI to help students — and avoid potential harms — is extremely limited, according to a recent Stanford University review of more than 800 academic papers According to that report, some of the existing studies suggest that carefully designed AI tools show more promise than general-purpose chatbots.
此外,对于学校和教育工作者应该如何评估哪些教学方法有效、哪些无效,目前还没有统一的共识。
There's also no consensus around how schools and educators should be measuring what works and what doesn't. "There are so many questions.
“问题太多了……这不仅仅是单个学校或个别学区能够独自解决的问题;我们需要国家和联邦政府的引导和支持,”Lake强调。
This is bigger than individual schools, even individual districts can figure out on their own. We need state and federal leadership," Lake says.
然而,目前国家和联邦政府在教育领域的干预仍然非常有限,因此许多学校只能自行探索如何利用AI来改善教学效果。
But states and the federal government have been mostly hands off, which means many schools are forging ahead on their own.
美国国家公共电台(NPR)就代顿公立学校(Dayton Public Schools)决定在那些处于弱势地位的学生(比如凯(K)就读的那所特殊教育学校的学生)身上尝试使用人工智能技术一事,采访了该校的校长大卫·劳伦斯(David Lawrence)。劳伦斯表示,教育工作者必须不断适应时代的变化,才能保持教育的先进性。
NPR asked Dayton Public Schools Superintendent David Lawrence about his district's decision to experiment with AI on vulnerable students, like the ones at the alternative school that K attended. He said educators must constantly adapt to keep up with the changing times.
“我认为,当历史被记载下来时,人们会称赞他们‘真正具有前瞻性、创新精神,并且始终站在儿童利益的最前沿’。”关于如何判断哪些教学方法有效、哪些无效的问题,代顿的教育管理者表示他们将继续在特殊教育学校中使用人工智能技术,并且很可能会引入更多类似乔丹(Jordan)这样的社交情感聊天机器人。此外,该学区还与SchoolAI公司续签了合同,为本学年支付了78,650美元的费用。
"I think when the history is written, it'll say that 'Hey, they were really cutting-edge, innovative and ahead of the curve in the interest of children.'" The challenge of measuring what works and what doesn't In Dayton, administrators say they will continue using AI at the alternative school, and they will more than likely deploy more social-emotional chatbots like Jordan. The district also renewed its contract with SchoolAI at a cost of $78,650 for the current school year.
该学区聘请的外部顾问迈克·肯茨(Mike Kentz)负责协助设计并评估这项试点项目。他表示,从聊天记录以及学生和教师的反馈中获得的积极证据足以证明继续进行这项实验的必要性。不过,他认为这项技术目前还不适合在整个学区范围内推广。
Mike Kentz, an external consultant the district hired to help design and evaluate the pilot, says the experiment produced enough positive evidence — drawn from chat logs and feedback from students and staff — to continue testing. However, he says he doesn't think it's ready to be rolled out to students across the district.
肯茨指出,这主要是因为很难量化这类实验的成功程度。“无论我尝试用何种具体方法来评估实验效果,最终都只能依赖于学生和教师的感受(即他们的主观感知)。”他说。
Kentz says that's partly because it's difficult to measure the success of such an experiment. "Every test, every experiment that I try to measure in some sort of concrete way, I can only get as far as perception," he says, referring to how students and staff feel about it.
堪萨斯州威奇托公立学校(Wichita Public Schools)的人工智能专家凯特琳·舍恩霍费尔(Katelyn Schoenhofer)也表示他们面临着同样的问题:“我们在思考:在人工智能的应用方面,什么是真正的成功?我们应该使用什么指标来评估其效果?目前我们还没有找到答案。”这一挑战使得威奇托的学校暂时无法大规模推广面向学生的AI工具。不过,他们已经开始以更为谨慎、可控的方式逐步引入这项技术。
Katelyn Schoenhofer, the AI specialist for Wichita Public Schools in Kansas, says they're facing the same problem. "We wrestle with what does success really mean when it comes to AI use? And what metric do we want to use in order to evaluate that? And we have not come to an answer yet," she says. That challenge has prevented Wichita schools from moving forward with a large-scale rollout of student-facing AI tools. But they've slowly begun to introduce the technology in more controlled ways.
在较低年级,Schoenhofer 表示,学生无法使用聊天机器人,但他们会了解这项技术。“所以它是一个机器人。它是模式识别。它不是你的朋友,”她解释道。
In the earlier grade levels, Schoenhofer says, students don't have access to chatbots, but they do learn about the technology. "So it's a robot. It's pattern recognition. It is not your friend," she explains.
在初中阶段,学生可以有限度地使用 Canva AI 等工具进行图像生成,她表示,去学年学生被允许使用该工具的编程功能来创建教育游戏。
In middle school, students have limited access to tools like Canva AI for image generation, and she says that last school year, students were allowed to use the tool's coding feature to create educational games.
而在高中阶段,部分选修高阶数学课程的学生可以使用教育科技公司 Edia 提供的 AI 数学导师。
And in high school, some students in upper-level math courses can use an AI math tutor from the ed tech company Edia.
Schoenhofer 表示,在弄清如何衡量这些 AI 举措的价值之前,这些实验将保持小规模,但会持续进行下去。
Until they figure out how to measure the value of these AI initiatives, Schoenhofer says, these experiments will remain small, but they will continue.
“我们仍将以谨慎但乐观的态度与学生共同推进,因为这将影响他们的生活。这是他们需要接受教育了解的事物,”她说道。
"We are still going ahead with caution but with optimism with our students because it is something that is going to impact their lives.
一些校园社区正在抵制实验。位于纽约州西部的 Salamanca City Central School District 学区总监 Mark Beehler 原本计划开展一项 AI 实验,但因社区强烈反对而被迫叫停。
It is something they need to be educated about," she says. Some school communities are pushing back on experiments Mark Beehler, superintendent of the Salamanca City Central School District in western New York, had planned an AI experiment of his own, until community outrage halted it.
Beehler 所在的学区位于属于塞内卡族的领土上。该学区服务许多美洲原住民学生,曾向一家名为 Realbotix 的科技公司支付近 5.8 万美元,购买了一款名为 Sally 的 AI 驱动类人机器人。
Beehler's district is located on territory that belongs to the Seneca Nation. The district, which serves many Native American students, paid a tech company called Realbotix nearly $58,000 for an AI-powered humanoid robot named Sally.
Beehler 在 7 月告诉美国国家公共电台(NPR),他原计划在今秋将 Sally 带入该学区的一些高中课堂。他表示,许多学生难以向老师和朋友寻求帮助,并说:“我预计一些学生将更有可能与类人机器人互动,而不是与真人。”他补充说,该机器人也能帮助教师。
Beehler told NPR in July that he planned to bring Sally to some of the district's high school classrooms this fall. He said many students struggle to ask for help from teachers and friends and said, "I'm anticipating that some students will be more likely to interact with a humanoid robot than they would with an actual human." He added that the robot could help teachers as well.
当他们需要了解什么时,只需问问 Sally,比如:“嘿,这件事的来龙去脉是什么?我不太确定。”然后砰的一下,你知道的,三十秒到一分钟内,答案就出来了。但随着试点计划的消息传开,教师、家长甚至州教育部门领导都提出了担忧,其中包括学生数据隐私等问题。到 7 月底,该学区已暂停了 Sally 计划。Beehler 未回复 NPR 的后续置评请求。
"When they need to know something, they can just ask Sally, you know, 'Hey, what's the history of this? I'm not exactly sure.' And boom, you know, in 30 seconds to a minute, it spits it out." But as news of the planned pilot spread, teachers, parents and even state education leaders raised concerns around student data privacy, among other things. By the end of July, the district had put the Sally plan on hold Beehler did not respond to NPR's follow-up requests for comments.
7 月时,他说:“我不介意稍微走在前沿一点,探索如何让这项技术为学校服务,最终造福学生。” 审慎推进的压力…… 布鲁金斯学会高级研究员、研究 AI 与教育的 Rebecca Winthrop 表示,保持谨慎是有充分理由的。
In July, he said: "I don't mind being a little bit on the forefront of how we can make this work for a school and ultimately benefit the students." The pressure to proceed … with caution Rebecca Winthrop, a senior fellow who researches AI and education at the Brookings Institution, says there's good reason to be cautious.
“我不认为应该随意进行实验,尤其是针对真正处于边缘地位的群体,”Winthrop 说。她表示,这类实验可能给学生带来意想不到的后果,比如“认知发育受阻,降低他们的学习潜力”以及改变学生的社会化方式。Winthrop 担心学生可能会变得依赖 AI 来替他们思考或处理人际关系。
"I don't think you should just sort of wildly experiment, especially with really marginalized communities," Winthrop says. She says these kinds of experiments could have unintended consequences for students, like "cognitive stunting, diminishing their learning potential" and shifting how students are socialized. Winthrop worries that students could become reliant on AI to do their thinking or navigate relationships for them.
这就是为什么她认为 18 岁以下的任何人都不应该有权使用 ChatGPT 和 Claude 等通用 AI 聊天机器人。
That's why she says she doesn't believe anyone under age 18 should have access to general-purpose AI chatbots like ChatGPT and Claude.
但她确实支持教育工作者以高度针对性的方式尝试 AI —— 例如,使用基于教师评分标准训练的聊天机器人向学生提供反馈。
But she does support educators experimenting with AI in narrowly targeted ways — for example, using a chatbot trained on a teacher's grading rubric to provide feedback to students.
“教育工作者真正应该处于 AI 实验的最前沿,而且这应该是为了解决他们面临的问题,”Winthrop 说。但即使实验在继续,一些学区也开始远离 AI。
"Educators should really be at the forefront [of AI experimentation], and it should be [for] a problem they're facing," Winthrop says. But even as experimentation continues, some districts are leaning away from AI.
美国最大的学区——纽约市公立学校,在本学年伊始对学前班至八年级学生实施了一项为期一年的面向学生的AI禁令,仅允许极少数高中教室开展有限的AI试点项目。第二大的学区——洛杉矶联合学区最近也跟进禁止学生在学区设备上使用AI。据LAist报道,该学区此前允许13岁及以上学生在校方监督下、且完成“数字公民”课程后使用AI工具。公共教育重塑中心的Lake认同AI对学生构成重大风险。但她表示,不接触这项技术也存在风险。
The country's largest district, New York City Public Schools, issued a one-year ban on student-facing AI beginning this school year for its preschool through 8th-grade students, while allowing only limited AI pilots for a small number of high school classrooms. And the second-largest district, the Los Angeles Unified School District, recently followed suit banning students from using AI on district devices. As LAist has reported, the district previously allowed students 13 and older to use AI tools under school supervision and after they had completed a lesson on "digital citizenship." Lake, of the Center on Reinventing Public Education, agrees that AI poses significant risks to students. But she says there are also risks in not engaging with the technology.
“如果我们真的切断AI实验,如果我们阻止孩子们了解AI、学会熟练运用它、思考教学如何能被变革,我们将让孩子们在应对校外世界的变化时落后,而那个世界的变化速度远超我们的想象。”Lake说,为了跟上步伐,校内的世界也需要改变。
"If we really close off AI experimentation, if we prevent kids from learning about AI, learning how to use it really well, thinking about how teaching could be transformed, we will set our kids back from being able to navigate a world that is changing outside of schools faster than we can possibly imagine." To keep up, Lake says, the world inside schools also needs to change.
编辑:Nicole Cohen 音频制作:Lauren Migaki 视觉设计与开发:LA Johnson
Edited by Nicole Cohen Audio story produced by Lauren Migaki Visual design and development by LA Johnson