Matt Robb 表示，一位 Facebook Marketplace 买家出现在他所在大楼的门口 —— 但他并未将地址告知对方，而是他的 Muse AI 代理提供的。Robb 是 YouTube 上的一位科技评论员，他曾利用 Muse 在 Facebook Marketplace 上发布一款电脑键盘的出售信息，他在 Threads 上写道。Robb 称，Muse 随后接受了一个“低价”出价，透露了他的家庭住址，并在买家到达时与其沟通 —— 这一切都在他不知情的情况下发生。
Matt Robb said that a Facebook Marketplace buyer showed up at his building's door — but he hadn't given him the address, his Muse AI agent did. Robb is a tech reviewer on YouTube who used Muse to list a computer keyboard on Facebook Marketplace, he wrote on Threads. Robb said Muse then accepted a "lowball" offer, gave out his home address, and communicated with the buyer when he arrived — all without his knowledge.
“有个家伙直接出现在我家门口，准备买走键盘，因为在他看来，我们已经达成交易了，”Robb 写道。“AI 代理令人印象深刻，直到它们自信满满地把你的地址交给陌生人。”
"A guy just showed up at my door, ready to buy, because as far as he knew, we had a deal," Robb wrote. "AI agents are impressive right up until they're confidently handing strangers your address."
Meta 超级智能实验室员工 David Singleton 在 Threads 和 X 上回复了 Robb。他写道，在类似的已报告案例中，Muse 是“遵循直接指令并正确请求了许可”。他请求与 Robb 私信沟通以了解详情。Meta 发言人告诉《商业内幕》，Robb 未回应其联系尝试，并拒绝进一步置评，引用了 Singleton 的帖子。Robb 在其 Threads 帖子中发布了他与 Muse 的互动截图 —— 以及 Muse 与 Facebook Marketplace 买家的互动截图。
David Singleton, a Meta Superintelligence Labs staffer, responded to Robb on Threads and X. He wrote that, in similar reported cases, Muse was "following direct instructions and correctly asked for permission." He asked to direct message Robb about what happened. A Meta representative told Business Insider that Robb had not responded to its reach-outs and declined to comment further, referring back to Singleton's post. Robb posted screenshots of his interactions with Muse — and Muse's interactions with the Facebook Marketplace buyer — in his Threads post.
根据截图显示，他的账号于周六向一位 Facebook Marketplace 买家发送了地址。“无法面交，”他写道。“只能自提。”这位意向买家表示会尽力在当晚 8 点到 10 点之间前往。随后他到达了现场，发送了一张疑似 Robb 公寓楼的照片，并发消息称已到达该地址。Robb 未露面。“如果你不想卖了，”买家写道，“干嘛浪费我时间啊。”
His account sent an address to a Facebook Marketplace buyer on Saturday, according to the screenshots. "Can't do a meetup," he wrote. "Would have to be a pickup." The would-be buyer said he would try his best to come that night between 8 and 10 p.m. Then he arrived, sending a photo that appears to be of Robb's apartment building and messaging that he was at the address. Robb didn't show. "If you didn't want to sell it," the buyer wrote, "why did you waste my time man."
这位 Marketplace 买家留下了一个评价。Robb 的 Muse 代理稍后回复，道歉并解释称他“被别的事缠住了”。一分钟后，Muse 向 Robb 发消息解释了情况。Muse 写道，其自动回复曾告诉买家：“好的，我在这儿！”
The Marketplace buyer left a rating. Robb's Muse agent responded later, apologizing and explaining that he "got tied up." One minute later, Muse messaged Robb and explained the situation. Muse's auto-reply had told the buyer, "Yup, I'm here!" it wrote.
“这样的行为实在很不妥，也让这次‘爽约’事件变得更加糟糕了，”罗布表示，Muse“绝对不应该再这样做”。一些网友猜测这可能是用户的操作失误造成的。罗布没有回应《Business Insider》的采访请求。无论是否真的存在用户操作失误的问题，罗布的案例都凸显了一个事实：允许人工智能助手代表用户执行操作确实存在风险。
"That's a bad look and it made the no-show worse." Robb responded that Muse should "never do that again." Some X commenters wondered whether it was user error. Robb did not respond to a request for comment from Business Insider. Regardless of whether or not user error factored in, Robb's story highlights that allowing an AI agent to act on your behalf comes with risks.
目前还没有任何人工智能助手能够保证100%的安全性；用户需要向这些助手提供大量个人信息（有些用户甚至会允许它们访问自己的电子邮件或信用卡信息）。这已经引发了一些严重的安全问题——有些用户曾遭遇数据泄露、账户被入侵甚至出现幻觉等糟糕情况。不过，也有许多用户对人工智能助手持有积极的评价，这些工具依然非常受欢迎。
No AI agent has a perfect track record. AI agent users fork over broad swaths of information. Some open their emails; others link their credit card. It's led to some horror stories. Agent users told Business Insider about leaked data, accessed accounts, and hallucinations. (Many have also had positive experiences with agents, and the tools remain highly popular.)
在罗布的案例中，网友们纷纷表示担忧：“幸好你不是独自一人，否则后果会很严重，”一位网友写道。这条评论获得了超过600个赞。罗布也在自己的帖子中提到了相关的安全风险：“幸运的是，我住在有安保措施的公寓里。”
In Robb's case, commenters on Threads began to worry. "Good thing you're not an isolated woman," one user responded. "That's dangerous." The comment got over 600 likes. Robb acknowledged the safety risk in his post: "Luckily I'm in an apartment with security."