根据一个倡导组织汇编的新数据，亚马逊正在加剧纽约市的交通拥堵问题。据《大纽约联盟》（The Alliance for a Greater New York）发布的报告称，2020年7月至2025年6月期间，负责在城市内配送亚马逊包裹的车辆因各种违规行为收到了超过14,000张罚单，这些违规行为包括阻碍紧急车辆通行、堵塞消防栓以及在校园区域内超速行驶。
Amazon is making New York City traffic more dangerous, according to new data compiled by an advocacy group. Vehicles that deliver Amazon packages across the city received over 14,000 citations for violations between July 2020 and June 2025, including blocking emergency vehicles, obstructing fire hydrants, and speeding in school zones, said a report from The Alliance for a Greater New York.
该报告基于纽约市政府收集的数据。在市长佐赫兰·马姆达尼（Zohran Mamdani）的领导下，纽约市政府一直在加强对配送服务的监管。最近，纽约市政府与DoorDash公司就其薪酬制度问题达成了1.315亿美元的和解协议。许多驾驶这些违规车辆的司机实际上是独立承包商，他们通过名为“Amazon Delivery Service Partner”（亚马逊配送服务合作伙伴）的第三方机构为亚马逊工作；这些司机通常需要穿着印有亚马逊标志的制服，并通过亚马逊组织的背景调查才能获得工作资格。
The report is based on data collected by the city. The report drew support from one New York City official as the city continues its crackdown on delivery services under Mayor Zohran Mamdani. Most recently, the city inked a $131.5 million settlement with DoorDash last week over the company's pay practices. Many of the workers driving the offending vehicles are independent contractors through an Amazon Delivery Service Partner, a third-party separate from the e-commerce giant. The workers often wear Amazon-branded clothes and must pass an Amazon-conducted background check to do the job.
报告指出：“当司机抱怨工作环境危险时，亚马逊会将责任推给这些第三方合作伙伴；如果亚马逊的车辆引发了交通事故，受害者可以起诉亚马逊要求赔偿，但亚马逊可能会辩称责任应完全由这些第三方合作伙伴承担。”
"But when workers complain about dangerous conditions, Amazon points them to their DSP," the report reads. "And if an Amazon van is responsible for a traffic crash, the victim may sue Amazon for damages, but Amazon could argue that only the DSP is to blame."
亚马逊的一位发言人表示，该公司正与这些第三方合作伙伴合作，通过提供驾驶员培训以及车载安全技术等措施来促进安全的配送流程。例如，亚马逊通过“最后一公里培训学院”（Last Mile Training Academy）培训了约11万名司机，帮助他们掌握安全驾驶技能。发言人还称，这些第三方合作伙伴有责任确保其司机遵守交通法规；如果司机违规，相关费用将由他们自行承担。
An Amazon spokesperson said that the company works with DSPs "to promote safe delivery practices, from hands-on driver training to in-vehicle safety technology." The company has trained roughly 110,000 drivers through its Last Mile Training Academy, for instance, where drivers learn to safely operate a delivery vehicle. DSPs are responsible for making sure that their drivers follow traffic laws — and have to assume the costs when drivers incur violations, the spokesperson said.
此外，亚马逊还在投资开发替代传统配送车辆的新方式，比如电动货运自行车和步行配送服务。报告指出，这些违规行为在纽约市的五个行政区都普遍存在，涉及多达637辆配送车辆。
Amazon is also investing in alternatives to traditional delivery vehicles, such as cargo ebikes and on-foot delivery, the spokesperson said. The violations were widespread across the city's five boroughs, the report said. They also involved 637 vehicle license plates.
报告显示，在同样的五年时间里，隶属于亚马逊的车辆也发生了约13,000起“怠速运行”（即车辆长时间处于空转状态）的事件。纽约市允许居民举报那些长时间怠速运行的商业车辆，市政府会对这些举报进行调查。纽约市消费者与工人保护部门专员塞缪尔·A·A·莱文（Samuel A.A. Levine）表示：“这些现象表明，亚马逊的配送模式对纽约市的街道环境构成了威胁。”
Vehicles affiliated with Amazon were also the subject of roughly 13,000 idling incidents over the same five years, the report said. New York City allows residents to report commercial vehicles that idle for too long, and the city evaluates the complaints. The findings point to a threat that Amazon's delivery model brings to New York City's streets, Samuel A.A. Levine, Commissioner of New York City's Department of Consumer and Worker Protection, said.
莱文在一份声明中说道：“数据很清楚：一个鼓励剥削行为、却让大企业逃避责任的经济体系，会对我们的社区造成真正的伤害。”他呼吁尽快通过《配送保护法案》（Delivery Protection Act）——该法案已提交给纽约市议会，旨在要求亚马逊等公司直接雇佣负责包裹配送的员工。不过，根据亚马逊在今年4月提交的书面材料，该公司反对这项法案。
"The data is clear: an economy that rewards exploitation and shields powerful corporations from responsibility causes real harm to our communities," Levine said, in a statement. Levine urged the passage of the Delivery Protection Act, a proposal before the New York City Council that would require companies like Amazon to directly employ the workers who deliver their packages. Amazon opposes the measure, according to testimony that the company submitted in April.
如果您有关于亚马逊配送运营的报道素材或想法，请通过电子邮件 abitter@businessinsider.com 或加密通讯应用 Signal（电话：808-854-4501）与本报记者联系。请使用个人电子邮件地址、非工作用的 WiFi 网络以及非工作用的设备进行联系；以下是我们提供的安全信息共享指南。
Do you have a story idea about Amazon's delivery operations? Contact this reporter at abitter@businessinsider.com or via encrypted messaging app Signal at 808-854-4501. Use a personal email address, a nonwork WiFi network, and a nonwork device; here's our guide to sharing information securely.