9月17日,阿联酋航空EK123航班从迪拜飞往伊斯坦布尔的过程中,因飞机天花板漏水导致客舱内积水,乘客们遭遇了潮湿的旅程。
Emirates passengers have experienced a soggy journey to Turkey after water leaked through an aircraft’s ceiling and into the cabin.
据Newsflare报道,乘客Hsin Ying Chang将漏水现象形容为“瀑布”,因为水从出口标志处滴落到乘客身上。
Chang女士称,机组人员将受影响的乘客重新安排了座位,但没有道歉或解释。
她表示:“机组人员没有给出任何解释或道歉,坐在我旁边的外国乘客被移到了前排,而我们台湾乘客则被安排到了靠近厨房的52排。机上没有电视或其他设施,我只能面朝墙壁坐着。”
Flight EK123 was travelling from Dubai to Istanbul on September 17 when water started leaking into the economy cabin shortly after take-off.
从空客A380内部拍摄的视频显示,乘客们用毯子遮挡身体,以躲避飞溅的水滴。
Passenger Hsin Ying Chang likened the leak to a ”waterfall” as it dripped onto travellers from an Exit sign, Newsflare reported.
阿联酋航空的一位发言人在接受《People》杂志采访时称:“可以确认,9月17日EK123航班从迪拜飞往伊斯坦布尔起飞后,由于冷凝水积聚,客舱内确实出现了积水现象。
According to Ms Chang, cabin crew relocated the passengers who were seated in areas affected by the leak without offering an apology or explanation.
机组人员按照既定程序重新安排了受影响的乘客座位,整个飞行过程中没有再出现漏水情况,航班也按计划抵达了伊斯坦布尔。我们对给乘客带来的不便表示歉意。”这并非该航空公司首次遭遇此类问题。
去年11月,EK12航班从伦敦盖特威克机场起飞后,也曾因冷凝水问题导致乘客被水滴到身上。《Nightly》杂志已联系阿联酋航空寻求评论。
“The cabin crew offered no explanation or apology,” Ms Chang claimed. “The foreign passenger sitting next to me was moved to a seat at the front, while we Taiwanese passengers were placed in row 52 near the galley. “There was no TV or other equipment, and all I could do was sit facing the wall.” Video captured from inside the Airbus A380 showed passengers using blankets to shield themselves as they were splashed by water throughout the five-hour flight. An Emirates spokesperson said in a statement shared to People the airline “can confirm that an accumulation of condensation resulted in water being observed in a part of the cabin shortly after take-off on flight EK123 from Dubai to Istanbul on 17 September 2026.” According to the spokesperson, cabin crew “relocated affected customers whose seats had become wet” and “responded in accordance with established procedures.” “No further water was observed during the flight, which continued to Istanbul as scheduled. “We apologize to the affected customers for the inconvenience caused.” It is not the first leak to affect the airline. In November last year, condensation caused water to drip on passengers aboard flight EK12 from London Gatwick shortly after landing. The Nightly has contacted Emirates for comment.