监管机构已要求电信运营商在预付费充值菜单中设置专门的“TRAI规定充值套餐”板块，并将其设为第一个标签页。
The regulator has asked telecom operators to create a dedicated “TRAI-Mandated Packs” section as the first tab in their prepaid recharge menus.
印度电信监管管理局（TRAI）已指示电信运营商提高某些规定充值礼包在其网站和移动应用中的显示度，使消费者更容易找到这些礼包。
The Telecom Regulatory Authority of India (TRAI) has directed telecom operators to make certain mandated prepaid recharge vouchers more visible and easier for consumers to find on their websites and mobile apps.
根据指示，运营商必须设置一个名为“TRAI规定充值套餐”的独立板块，列出现行资费框架要求提供的不同充值礼包。该板块必须作为其网站和移动应用中预付费充值板块的第一个标签页。这些规定套餐还必须在电信运营商的专属销售点显著展示。
Under the direction, operators will have to create a separate section titled “TRAI-Mandated Packs” listing the different vouchers required under the existing tariff framework. The section must appear as the first tab in the prepaid recharge section of their websites and mobile applications. The mandated packs will also have to be prominently displayed at telecom operators’ exclusive points of sale.
TRAI表示，该机构收到了消费者关于这些充值礼包缺乏透明度且不便获取的投诉。对电信运营商网站和应用的审查发现，在某些情况下，这些套餐未被显著展示，或被归入不同类别，导致消费者需要浏览多个页面或界面才能找到。
TRAI said it received complaints from consumers about the lack of transparency and easy access to these vouchers. Its review of telecom operators’ websites and apps found that, in some cases, the packs were not prominently displayed or were placed under different categories, forcing consumers to navigate through multiple pages or screens to find them.
监管机构表示，这些充值礼包旨在为消费者提供更多资费选择，帮助其作出明智决定。因此，仅仅提供这些套餐并不足够；它们还必须清晰展示并易于获取。哪些充值套餐属于规定范围？
The regulator said the vouchers are intended to give consumers more tariff choices and help them make informed decisions. Simply offering the packs is therefore not enough, it said; they must also be clearly displayed and easily accessible. Which recharge packs are covered?
该指示涵盖电信运营商根据TRAI现行资费规则必须提供的计划充值券、特别资费充值券和组合充值券。
The direction covers Plan Vouchers, Special Tariff Vouchers and Combo Vouchers that telecom operators are required to offer under TRAI’s existing tariff rules.
运营商必须提供上述每种类型至少一种有效期为30天的充值券。运营商还必须提供每种类型至少一种可于每月同一日期续订的充值券。如果某个月不存在该日期，则以该月的最后一天为准。
Operators must offer at least one of each type with a 30-day validity. They must also offer at least one voucher of each type that can be renewed on the same date every month. If that date does not exist in a particular month, the last day of the month will apply.
这些规则还要求运营商针对语音通话和短信，以不同的有效期提供具有规定资费减免的特别资费充值券。
The rules also require operators to offer Special Tariff Vouchers with specified tariff reductions for voice calls and SMS, across different validity periods.
电信服务提供商已被要求在收到指示后的30天内向印度电信监管局（TRAI）提交合规报告。
Telecom service providers have been asked to submit a compliance report to TRAI within 30 days of the direction.