数千户苏塞克斯郡住宅断水,多条道路被淹。南方水务公司表示,正在调查周日早晨发生的管道爆裂事件。
Thousands of Sussex homes without water and roads flooded Southern Water says it is investigating the burst pipe which happened on Sunday morning.
据斯图尔特·梅斯纳报道,西苏塞克斯郡部分地区数千户家庭出现供水问题,多条道路被淹。警方将此描述为一次“严重”的泄漏事故。
By Stuart Maisner Thousands of homes in parts of West Sussex have water supply issues and a number of roads have flooded after what police are describing as a "significant" leak.
苏塞克斯郡警方表示,周日早晨,克劳利镇南门环岛附近的多条道路因水管爆裂而封闭。
Roads around the Southgate Roundabout in Crawley have been closed on Sunday morning due to the burst water pipe, Sussex Police said.
南方水务公司称,约有9000名用户受到影响,公司正在设立瓶装水供应点。
Southern Water said around 9,000 customers were impacted and it was setting up bottled water stations.
该公司发言人表示:“我们的团队已抵达现场,正以最快且最安全的方式修复爆裂点并恢复供水。”该公司称,以下地区的用户正面临断水或水压过低的问题:伍尔伯勒路、霍尔姆克罗夫特、南门、蒂尔盖特和炉灶绿地。该公司报告称,英国夏令时12:00时,部分家庭已恢复供水。
A company spokesperson said: "Our teams are on site and working as quickly and safely as possible to repair the burst and restore supplies." The company said customers were experiencing a loss of water supply or low pressure in the following areas - Woolborough Road, Holmcroft, Southgate, Tilgate and Furnace Green. It reported at 12:00 BST that supplies had returned to some homes.
南方水务公司发言人补充道:“尽快为客户恢复供水始终是我们的最高优先级。”82岁的约翰·布尔顿和他的伴侣目前处于断水状态。
The Southern Water spokesperson added: "Restoring water to customers as quickly as possible remains our highest priority." John Boulton, who is 82, and his partner are without water.
他说:“这真的很令人厌恶——我们为供水支付了高昂的费用。”布尔顿表示,他刚刚在一家商店花了22英镑购买瓶装水。
He said: "It's pretty disgusting, really - we pay so much for the water supply." Boulton said he had just paid £22 for bottled water in a shop.
据南方水务公司消息,南门大道、克劳利大道以及A23公路的部分路段目前处于封闭状态。
Southgate Avenue, Crawley Avenue and part of the A23 are currently closed, according to Southern Water.
苏塞克斯郡警方呼吁公众在紧急服务部门安全处理局势期间避开该区域。该镇内的郡购物中心因断水而暂时关闭。
Sussex Police has asked that people avoid the area while emergency services manage the situation safely. The County Mall shopping centre in the town has been temporarily closed due to the water outages.
马丁·劳伦斯在英国夏令时05:00时正在该区域进行配送工作。
Martin Lawrence was making deliveries in the area at 05:00 BST.
他告诉BBC苏塞克斯电台:“我遇到了一场横跨道路的巨大洪水。”“大量水流从环岛的一侧涌向另一侧,并流入地下通道。”
He told BBC Radio Sussex: "I came across this massive flood going across the road. "There was a large amount of water going from one side of the roundabout to the other and going into an underpass.
“我这辈子从未见过如此多的水。”居民瑞安·贝克表示:“我们家楼上的水压完全消失了。”“所有的地下通道都被淹没了。”
"I've never seen so much water in my life." Resident Ryan Beck said: "We have no water pressure in the upstairs of our house. "And all the underpasses are flooded."
当供水恢复后,Southern Water公司提醒用户:水可能会出现变色或含有气泡的情况。
What to do when supplies return Southern Water says when supplies return, water may be discoloured or have bubbles in it.
该公司表示这是正常现象,水色通常会在供水系统稳定运行后恢复正常。
The company says this is normal and discolouration usually clears once the network settles.
如果水呈浑浊或白色,建议用户将水倒入玻璃杯中静置几分钟,观察水是否会变得清澈(这可能是由于水中含有空气所致)。
If the water is cloudy and white, customers are urged to leave it in a glass for a few minutes to see if it clears, as it could be trapped air.
如果水呈棕色或黑色,用户应先打开水龙头让水流动几分钟,如果水仍未变清,可以再等待20分钟后再次尝试。
If the water if brown or black, people are told to run their tap for a few minutes and it should clear, and to try again after 20 minutes if it does not work the first time.
Southern Water公司强调:一旦水变得清澈,就可以正常使用。
Southern Water says it is fine to use supplies as normal once it runs clear.
该公司还指出,水中若有氯气的味道或气味,也是完全正常的,因为这些残留的氯气只是微量存在的。
The company said a chlorine smell or taste was also "perfectly normal" and came from small amounts that remained in supplies.
同时,建议用户短暂地打开水龙头让水流动,以帮助将管道中的空气排出。
Customers are also being urged to run their taps for a short amount of time to help bring through water, as there could be air locks in pipes.
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