沃尔玛的苏雷什·库马尔表示，配送速度取决于需求预测、库存布局以及人口密度，而劳动力成本只是其中的一个因素。
Walmart’s Suresh Kumar said delivery speed depends on demand prediction, inventory placement and population density, with labour costs being only one factor.
在 CNBC-TV18 的谢琳·班（Shereen Bhan）的采访中，沃尔玛全球首席技术官兼首席运营官苏雷什·库马尔指出，低成本劳动力与运输条件只是影响配送速度的众多因素中的两个部分。
Low-cost labour and transportation are only part of what determines how quickly an order can be delivered, Walmart Global CTO and CDO Suresh Kumar said in an interview with CNBC-TV18’s Shereen Bhan.
当被问及印度和中国较低的人力成本是否推动了“10分钟送达”服务的发展时，库马尔表示，配送速度主要取决于零售商能否准确预测需求，并将库存放置在顾客最需要的地方。他以印度和中国的都市地区为例，说明在这些人口密集的地区，实现快速配送更为容易。相反，在印度、中国及美国的农村地区，由于人口密度较低，快速配送会面临更多挑战。
Responding to a question on whether lower labour costs in India and China are driving the boom in 10-minute delivery, Kumar said speed depends largely on how accurately a retailer can predict demand and position inventory close to where customers are expected to need it. He said this becomes easier in areas with high population density, pointing to metro cities in India and China as examples. By contrast, lower population density in rural parts of India, China and the US can make rapid delivery more difficult.
“实际上，影响配送速度的因素有很多，劳动力成本和运输成本只是其中的一部分，”库马尔说。
“So multiple factors start going in. Labour and transportation costs are just only one of them,” Kumar said.
库马尔认为，并非所有商品都适合“10分钟送达”的服务；在像美国这样的成熟市场中，虽然快速配送仍有一定的需求，但具体的配送方式会因商品类型和地理位置而有所不同。他以无人机配送为例，表示沃尔玛正在多个市场测试这项技术，该技术能够显著缩短配送时间。不过他也指出，零售商不太可能对所有商品都采用相同的配送方式。
Not everything needs 10-minute delivery Kumar said he expects faster delivery to have a role in developed markets such as the US as well, but through different delivery methods depending on the product and location. He cited drone delivery as one example, saying Walmart is testing the technology in multiple markets and that it can reduce delivery times “quite dramatically”. However, Kumar said retailers are unlikely to use the same delivery model or speed for every product.
“并不是所有商品都能在完全相同的时间送达，”库马尔说。他以家具等大型商品与普通药品（如因头痛而急需在10分钟内送达的阿司匹林）为例，说明这两种商品的配送需求截然不同。
“Not everything is going to be delivered at exactly the same time,” he said, contrasting bulky products such as furniture with everyday medicines such as a bottle of aspirin that a customer may want within 10 minutes because of a headache.
库马尔还表示，沃尔玛仍在研究如何将无人机配送技术融入其整个供应链中。
Walmart continues to test drone delivery Walmart is still working on how drone delivery can be integrated into its broader supply chain, Kumar said.
该公司正在多个市场测试这项技术，并评估如何将商品部署在可通过无人机配送的地点。他表示，监管要求是沃尔玛需要解决的另一个问题。
The company is testing the technology across multiple markets and is assessing how products can be positioned at locations from where they can be delivered using drones. Regulatory requirements are another factor that Walmart needs to work through, he said.
“这是一个我们正在持续投资的活跃领域。目前对我来说，这一领域仍处于非常早期的阶段。”库马尔说。
“This is an active area where we are continuing to invest in. It's very early for me,” Kumar said.