根据英国官方数据显示，犯罪分子通过黑客手段入侵人们的电子邮件和社交媒体账户并冒充账户持有者实施诈骗，窃取的总金额在一年内增长了400%以上。
The total amount stolen by criminals who hack into people’s emails and social media accounts and then pretend to be them has risen by more than 400% in a year, official UK data shows.
在许多案例中，诈骗者劫持人们的账户，利用其身份向毫无防备的亲友出售假冒活动门票——例如已售罄的演唱会门票。
In many cases, the scammers are hijacking people’s accounts in order to use their identity to sell fake event tickets – such as to sold-out gigs – to unsuspecting friends and family.
根据伦敦警察厅运营的"报告欺诈"服务显示，该机构负责全国经济犯罪事务，2025-26财年通过电子邮件和社交媒体账户黑客攻击窃取的报告总金额达到630万英镑，而2024-25财年为120万英镑。
The total reported amount stolen via email and social media account hacking reached £6.3m in the 2025-26 financial year, compared with £1.2m in 2024-25, according to the Report Fraud service run by the City of London police, which holds national responsibility for economic crime.
然而，实际总额可能高得多，因为许多诈骗受害者并未报案，往往是因为他们感到羞愧，有时则是因为涉及的个人金额相对较小。
However, the true total may be much higher as many scam victims do not report the crime, often because they feel embarrassed, and sometimes because the individual amount of money involved was relatively small.
《卫报》此前曾报道过一名音乐爱好者的案例，其Instagram账户遭黑客盯上，黑客利用她的身份发布绿洲乐队演唱会门票广告，从她朋友那里骗取了1400英镑。她说黑客冒充得如此逼真，以至于她的亲友真以为在和她本人交谈。
The Guardian previously featured the case of a music fan whose Instagram account was targeted by hackers, who used her identity to advertise tickets to an Oasis gig and stole £1,400 from her friends. She said the hackers impersonated her so well that her friends and family genuinely thought they were speaking to her.
其他人则遭遇了欺诈性WhatsApp和短信诈骗，犯罪分子冒充他们的孩子或亲属，声称遇到紧急情况急需用钱。这种手法被称为"嗨，妈"诈骗。
Others have been scammed by fraudulent WhatsApp and text messages in which a criminal pretends to be their child or a relative who is in an emergency situation and urgently needs cash. This has been dubbed the “Hi mum” scam.
桑坦德银行的数据显示，在该行客户中，冒充某人儿子的诈骗分子骗取现金最为成功，其次是冒充女儿的。
Data from Santander has shown that among customers of the bank, fraudsters pretending to be someone’s son were the most successful at extracting cash, followed by daughters.
总警司阿曼达·沃尔夫是举报欺诈行动的负责人，她表示：“对大多数人来说，被黑客攻击不仅仅是一个网络问题——这是个人问题。这可能导致受害者被锁定在重要账户之外，担心有什么信息被访问，并担心罪犯可能利用他们的身份针对他人。”她补充道，从一个账户被攻破开始，“可能迅速波及家人、朋友和同事，因为欺诈者利用信任关系实施进一步的欺诈”。
Ch Supt Amanda Wolf, head of Report Fraud operations, said: “For most people, being hacked isn’t just a cyber issue – it’s personal. It can leave victims locked out of important accounts, worried about what information has been accessed, and concerned that criminals may use their identity to target others.”She added that what starts with one compromised account “can quickly impact family, friends and colleagues as fraudsters exploit trusted relationships to commit further fraud”.
举报欺诈机构正在发起一项宣传活动，敦促公众在可用的情况下通过改用密钥来保护他们的在线账户免受黑客攻击。密钥使用个人的设备和生物特征进行身份验证，不像密码那样容易被黑客攻破。
Report Fraud is launching an awareness campaign urging the public to protect their online accounts from hackers by switching to passkeys where they are available. A passkey uses an individual’s device and biometrics to authenticate them and cannot be hacked like a password.