美国最大的人力资源机构本周将面临陪审团审判，起因是有关其不当处理一名求职者残疾便利请求的指控。此前，去年在另一起涉及前员工的种族歧视和报复案件中，美国人力资源管理协会（SHRM）已被陪审团裁定赔偿1150万美元，该协会已就此判决提出上诉。在即将开庭的诉讼投诉书中，原告菲奥娜·托雷斯（Fiona Torres）指控称，SHRM于2024年6月向她提供了产品管理部的资深专家职位，但随后在7月撤销了该录用通知，原因是她希望携带自己的医疗工作犬上班。
The nation's largest HR group is set to face a jury this week over allegations that it mishandled a job applicant's request for a disability accommodation. The trial comes after the Society for Human Resource Management, or SHRM, was hit by a jury with an $11.5 million verdict last year in an unrelated race discrimination and retaliation case involving a former employee. SHRM has since appealed that decision. In the complaint for the lawsuit about to go to trial, plaintiff Fiona Torres alleges that SHRM offered her a role as a senior specialist in its product management department in June 2024, then revoked the offer that July because she wanted to bring her medical service dog to work.
她表示自己患有糖尿病，而她的工作犬比顶级血糖监测仪能更快、更可靠地检测出她血糖水平的变化。托雷斯此前通过其律师向《商业内幕》（Business Insider）发送电子邮件称：“我已准备好并能够工作。他们说非常希望我加入，直到他们得知我有残疾并有一只工作犬。”在1月针对上述指控提交的法庭文件中，SHRM表示，他们向托雷斯提供了“多种便利措施”，包括允许她在工作时使用持续血糖监测系统（CGM）和胰岛素泵，按需休息以检查血糖水平，以及在工作站附近按需进食或饮水。
She said she is diabetic and that her dog could detect changes in her blood-sugar levels faster and more reliably than a top-tier glucose monitor. "I was ready and able to work," Torres previously told Business Insider in an email through her attorney. "They said they were eager to have me until they found out I had a disability and a service dog." In a January court filing in response to the allegations, SHRM said it offered Torres "multiple accommodations," including the ability to use her continuous glucose monitoring system and an insulin pump at work, to take breaks as needed to check her blood sugar levels, and to consume food or drink as needed at or near her workstation.
SHRM还在9月28日在其网站上发布了一份关于该案的声明，称其曾“试图理解托雷斯对工作犬的需求”以及有哪些合理的便利措施可供选择。SHRM进一步表示，他们曾要求托雷斯与她的医生讨论工作犬的替代方案。该组织在声明中表示：“这是通过互动流程寻求双方均可接受的解决方案的真诚善意尝试。SHRM并未说‘不’；我们遵循了正确的程序。”这场预计持续四天的审判将在SHRM总部所在地弗吉尼亚州亚历山德里亚举行。
SHRM also posted a statement to its website on September 28 about the case, saying that it had "tried to understand Torres' need" for a service dog and what reasonable accommodations were available. SHRM further said it asked Torres to speak with her doctor about an alternative to the dog. "This was a genuine good-faith attempt to find a mutually agreeable solution through an interactive process," the group said in the statement. "SHRM did not say no; we followed proper procedure." The trial, which is scheduled to last four days, will take place in Alexandria, Virginia, where SHRM is headquartered.
去年，《商业内幕》报道称，美国人力资源管理协会（SHRM）深陷各种争议之中。其中包括一项考勤政策，对上午9点整之后一分钟才到岗的员工进行处罚；一份关于“保守”着装规范的备忘录，禁止穿着亮片服饰；以及一场全员会议上，SHRM首席执行官约翰尼·C·泰勒（Johnny C. Taylor）称部分员工“自视甚高”、“自满”且“工作草率”。
Last year, Business Insider reported that SHRM had been embroiled in various controversies. Those included an attendance policy that penalized workers who arrived a minute after 9 a.m.; a memo about a "conservative" dress code that banned sequins; and a companywide meeting in which SHRM CEO Johnny C. Taylor said some staffers were "entitled," "complacent," and "sloppy."