在当今的职场中，仅仅擅长提示AI是不够的。这是雀巢首席执行官菲利普·纳夫拉蒂尔的观点，他负责管理全球超过27万名员工。纳夫拉蒂尔表示，员工仍然需要理解自己的业务以及如何使用AI工具，但同时也需要理解AI本身。他补充说，这并不意味着每个人都必须了解AI运作的每一个技术细节，但可能需要对这项技术有一个更宏观的理解。
In today's workforce, getting good at prompting AI isn't enough. That's according to Nestlé CEO Philipp Navratil who oversees more than 270,000 employees worldwide. Navratil said workers still need to understand their business and how to use AI tools, but they also need to understand AI itself. That doesn't mean everyone needs to understand every technical aspect of how it operates, Navratil said. However, you might need a bigger-picture understanding of the technology.
这是《商业内幕》与雀巢首席执行官菲利普·纳夫拉蒂尔对话系列报道的一部分。如需在下一篇文章发布时收到提醒，请在此处关注记者安娜·阿尔特切克。这位拥有Nespresso和DiGiorno等品牌的所有者——雀巢的首席执行官告诉《商业内幕》：“你需要了解AI的能力、当前的趋势、正在发生的变化，以及AI如何改变公司的任何方面。”
This is part of a series of stories from Business Insider's conversation with Nestlé CEO Philipp Navratil. To be alerted when the next piece publishes, follow reporter Ana Altchek here. "You need to understand what is it is capable of, what the trends are, what is happening, how AI can change anything at the company," the CEO of Nestlé, which owns brands like Nespresso and DiGiorno, told Business Insider.
纳夫拉蒂尔指出，太多人将AI仅仅视为另一种工具，而没有意识到它应该从根本上改变他们的工作方式。真正的机会在于围绕AI重新思考工作流程和流程，而不是简单地将这项技术叠加在现有的工作习惯之上。“从利用AI成功转型公司的角度来看，这一点要重要得多，”纳夫拉蒂尔说。他表示，如果员工只是使用提供的工具而不改变自己的方法，AI可能会增加更多复杂性，而不是让工作变得更简单。
Too many people treat AI as just another tool, Navratil said, instead of recognizing that it should fundamentally change how they work. The real opportunity is rethinking workflows and processes around AI, rather than simply layering the technology on top of existing habits. "That's much more important in the sense of being successful in transforming a company using AI," Navratil said. He said if employees simply use the tools they're given without changing their approach, AI may add more layers of complexity instead of making work simpler.
为了释放AI的潜力，员工需要更好地理解AI带来的影响，并重新思考它如何简化流程、消除不必要的工作。纳夫拉蒂尔表示，这有助于节省时间，用于分析数据、与业务合作伙伴会面，并让企业运作得更快。他的这些言论发表之际，正值许多领导者思考在这个新时代中，员工最应具备的关键技能。
To unlock its potential, workers need to better understand AI's implications and rethink how it can streamline processes, eliminate unnecessary work. This can help free up time to analyze data, meet with business partners, and make the business move faster, Navratil said. His comments come at a time when many leaders are considering the most critical skills for workers in this new era.
包括Coinbase首席技术官、OpenAI总裁格雷格·布罗克曼（Greg Brockman）以及Y Combinator联合创始人保罗·格雷厄姆（Paul Graham）在内的其他领导者都强调，随着人工智能能够承担更多任务，良好的判断力和品味等技能变得愈发重要。格雷厄姆写道：“当任何人都能创造任何东西时，最大的区别就在于你选择创造什么。”
Other leaders, including the CTO of Coinbase, OpenAI's president Greg Brockman, and Y Combinator cofounder Paul Graham have emphasized the importance of skills like good judgment and taste now that AI can take on more tasks. "When anyone can make anything, the big differentiator is what you choose to make," Graham wrote on