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安永全球新增近万名员工,人工智能业务蓬勃发展EY adds nearly 10,000 staff globally as its AI business booms

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人工智能引发的失业担忧笼罩着专业服务业,但在安永(EY),具体取决于你工作的地点,你或许无需担心。这家“四大”咨询与会计公司于周四报告称,在2026财年,其全球新增了近1万个岗位,同时人工智能相关服务的收入激增了近50%。员工数量的增长使安永的总员工数达到41.5万人。其中大部分增长集中在安永所称的“全球实体”类别中,该类别新增了超过1万名员工。

Fears of AI-driven job loss loom over the professional services industry, but at EY, depending on where you work, you needn't worry. The Big Four consulting and accounting firm reported on Thursday that it added nearly 10,000 jobs globally in its 2026 financial year, as revenue from AI-related services surged almost 50%. The rise in head count brings EY's workforce to 415,000. Much of that rise was concentrated in a category that EY calls its global entities, which added more than 10,000 staff.

这一业务板块也被称为安永的全球交付服务,包括其离岸运营中心。在公司的美洲地区分部,员工数量减少了约4500人,降幅为5%。这些人员调整发生在安永及其全球负责人珍妮特·特伦卡尔(Janet Truncale)大力押注人工智能的“全面投入”(All-In)战略背景下。该公司已投入数十亿美元,以转型其运营模式,并升级为客户提供的服务。

The group, also known as EY's global delivery services, includes its offshoring centers. In the firm's Americas division, the workforce decreased by roughly 4,500, or 5%. Workforce shifts come as EY and its global boss Janet Truncale have bet big on AI under its "All-In" strategy. The firm has invested billions to transform its operating model and evolve the services it offers clients.

人工智能相关收入增长50%,高于前一年的30%,表明对人工智能的押注正在取得成效。安永全球主席兼首席执行官特伦卡尔在一份新闻稿中表示,人工智能相关服务需求的上升反映出企业已超越实验阶段,正在重新设计其运营方式。2026财年,安永的全球总收入增长4.7%,达到570亿美元。作为公司战略与交易部门的安永-帕特农(EY-Parthenon)成为增长最快的服务线,收入增长7.4%,达到68亿美元。

The 50% surge in AI-related sales, up from a 30% rise for the year before, suggests the AI bet is paying off. The rise in demand for AI-related services reflects that businesses have moved beyond experimentation and are now redesigning how they operate, said Truncale, EY's global chair and CEO, in a press release. Overall global revenue rose 4.7% in the 2026 financial year to hit $57 billion. EY-Parthenon, the firm's strategy and transactions arm, was its fastest-growing service line, increasing revenue 7.4% to $6.8 billion.

这些数据标志着安永-帕特农在过去两年表现不佳后的转折——此前两年,该部门分别仅增长2.6%和0%。这也表明,安永-帕特农品牌在2025年成功扩展,开始代表整个战略与交易服务线。交易市场的复苏以及对战略服务需求的增加,很可能也对这一增长有所贡献。税务服务收入增长6%,达到138亿美元;咨询服务增长4.4%,达到174亿美元;鉴证服务增长3%,达到189亿美元。

The numbers mark a turnaround from EY-Parthenon's performance over the previous two years, when the division grew by 2.6% and 0%. It also signals success in expanding the EY-Parthenon brand to represent the entire strategy and transactions service line in 2025. A rebound in the deal market and demand for strategy services is also likely to have contributed to the rise. Tax revenue rose 6% to $13.8 billion, while consulting grew 4.4% to $17.4 billion, and assurance grew 3% to $18.9 billion.

安永(EY)的业绩涵盖其将18个地理区域整合为10个区域后的首个完整财年。安永表示,这一更简化的结构将提升其全球网络内的协作效率、工作速度及客户服务水平。在为客户开发人工智能解决方案的同时,安永也在改变其员工自身的工作方式。该公司表示,今年已在培训与发展方面投入了4.48亿美元。人工智能已经对专业服务行业造成了冲击,给按时间计费的模式带来压力,并引发了关于初级人才如何在更多工作被自动化后继续发展的疑问。

EY's results cover the first full financial year following its consolidation of 18 geographic regions into 10. EY said the simpler structure would improve collaboration, speed, and client service across its international network. As EY develops its AI offering for clients, it has also been changing the way its own employees work. The firm said it has invested $448 million in training and development during the year. AI has disrupted professional services, putting pressure on time-based pricing models and creating questions about how junior talent will develop as more work gets automated.

尽管存在不确定性,各大顶尖公司的领导者表示,这项技术带来了大量新的咨询业务机会。他们认为,企业不会被人工智能取代,而是需要顾问帮助其实施人工智能技术并重组员工队伍。安永的年度业绩显示,其全球咨询部门新增了9000个岗位。如今,咨询公司越来越多地承接跨年度项目,以彻底转型企业的运营方式。

Despite the uncertainty, leaders at top firms have said the technology offers a healthy pipeline of new consulting business, arguing that rather than being replaced by AI, companies will need consultants to help them implement it and reorganize their workforces. EY's annual results showed that the firm has added 9,000 jobs in its consulting division globally. Increasingly, consulting firms are working on multi-year projects to completely transform a company's operations.

审计、税务咨询和交易估值领域也出现了与人工智能相关的新机遇。尽管安永的人工智能相关业务大幅增长,但其他咨询公司的业绩则喜忧参半。9月,德勤表示,其全球收入增长3.8%,达到745亿美元——较前一年4.8%的增长有所放缓。德勤的技术咨询业务是增长最慢的部门。其技术与转型部门的增长率为2.5%,低于前一年的4.7%。

There are also new AI-related opportunities in auditing, tax advice, and deal valuations. While EY's AI-related business surged, results from other consultancies have been mixed. In September, Deloitte said its global revenue grew 3.8% to $74.5 billion — a slowdown compared to the 4.8% rise the year before. Deloitte's tech consulting business was the slowest-growing division. The technology and transformation arm grew 2.5% compared with 4.7% the previous year.

作为少数几家上市咨询巨头之一,埃森哲(Accenture)的股价截至2026年已下跌26.7%,投资者担忧人工智能可能削弱传统咨询模式。该公司最近公布的截至8月31日的年度财务业绩则帮助提升了市场预期。

Shares in Accenture, one of the few publicly listed consulting giants, have fallen 26.7% to date in 2026 amid investor fears that AI could undermine the traditional consulting model. The company's recent financial results for the year ended August 31st helped lift expectations.

埃森哲表示,在其最新的财年中,新增超过400家首次开展“高级人工智能”业务客户,并且人工智能驱动的转型创新也是其年收入增长5%的关键因素。

Accenture said it had added more than 400 clients undertaking their first "advanced AI" work in its latest financial year, and that AI-driven reinventions were behind its 5% rise in annual revenue.