加拿大官方语言专员对加拿大航空公司即将卸任的首席执行官提出严厉批评，原因是在今年早些时候纽约发生致命空难后，他发表了一份几乎全部用英语表达的慰问信。
The commissioner of official languages of Canada is rebuking Air Canada's outgoing CEO for a condolence message he delivered almost entirely in English after a deadly plane crash in New York earlier this year.
专员的年度报告指出，在迈克尔·鲁索（Michael Rousseau）发布了一段长达四分钟、其中仅包含“Bonjour”（您好）和“Merci”（谢谢）两个法语单词的视频后，该办公室收到了大量的投诉。“公众对这段视频的强烈反应和收到的巨额投诉量表明，我们的两种官方语言对加拿大公众而言都至关重要，我们必须继续保护它们，”凯利·伯克（Kelly Burke）在渥太华对记者表示，并补充说这些投诉仍在调查中。
The commissioner's annual report says the office received a large number of complaints after Michael Rousseau posted a four-minute video that only included two French words — "bonjour" and "merci." "The intensity of the reactions and the high volume of complaints received in response to this video show that both of our official languages genuinely matter to the Canadian public and that we must continue to protect them," Kelly Burke told reporters in Ottawa, adding that the complaints are still under investigation.
“这种情况表明，双语能力是任何领导人的一项基本技能，无论是在政界、联邦公共服务部门还是在私营部门。”鲁索发布视频消息的背景是，3月22日，一架从蒙特利尔起飞的加拿大航空支线客机在纽约拉瓜迪亚机场与一辆穿过跑道的消防车相撞，造成两名飞行员遇难，并导致40多人被送往医院。
"This situation illustrates that bilingualism is an essential skill for any leader, whether in politics, federal public service or even in the private sector." Rousseau's video message came after an Air Canada regional jet that took off in Montreal collided with a fire truck crossing the runway at LaGuardia Airport in New York on March 22, killing two pilots and sending more than 40 people to hospital.
据称，在拉瓜迪亚机场发生这起致命的加拿大航空公司空难前，空中交通管制员曾提前下班。拉瓜迪亚机场加拿大航空相撞事故时间轴梳理：该事故导致两名飞行员遇难，分别为来自魁北克的安托万·福雷斯特（Antoine Forest）和来自安大略省的麦肯齐·冈瑟（Mackenzie Gunther）。
Air traffic controllers allegedly left work early before fatal Air Canada crash at LaGuardia A timeline of the Air Canada collision at LaGuardia airport that killed 2 pilots Quebecer Antoine Forest and Mackenzie Gunther, from Ontario, were the two pilots killed in the collision.
伯克在报告中指出，在危机时期，让加拿大人听到并看到他们的领导人平等地使用这两种官方语言进行交流至关重要，“而不仅仅是通过口译员或字幕”。在加拿大航空发布鲁索的视频七天后，该公司董事会宣布他将于2026年第三季度末退休，并表示在考虑其继任者时将评估多项标准，其中包括法语沟通能力。
Burke's report says it's important for Canadians to hear and see their leaders speaking equally in both official languages in times of crisis, "and not solely through an interpreter or subtitles." Seven days after Air Canada posted Rousseau's video, the company's board of directors announced that he would retire by the end of the third quarter of 2026 and that it was considering a number of criteria for his successor, including the ability to communicate in French.
专员办公室在一份电子邮件中表示，他们收到了关于该视频的2425起投诉，其中包括在3月31日当前财年结束后收到的98起投诉。
The commissioner's office said in an email that it received 2,425 complaints on the video, including 98 that arrived after the end of the current financial year on March 31.
加拿大航空公司首席执行官迈克尔·鲁索将在今年晚些时候退休，此前他曾因语言问题引发争议。加拿大航空公司首席执行官对在一架飞机坠毁事故后仍无法说法语表示遗憾。在前任首席执行官因法语问题引发争议后，加拿大航空公司任命安科·范德韦夫为新任首席执行官。伯克长达31页的报告还涉及了其他一些问题，包括联邦预算削减可能对政府语言义务和少数语言社区造成的影响。
Air Canada CEO Michael Rousseau to retire later this year following language controversy Air Canada CEO regrets inability to speak French following fatal plane crash Air Canada names Anko Van der Werff as new CEO following predecessor's French-language fracas Burke's 31-page report also touched on a number of other issues, including concern over how federal budget cuts could impact the government's language obligations and minority language communities. "In the past, spending on official languages-related activities has often been targeted during periods of fiscal restraint," the report read.
报告指出：“过去，在财政紧缩时期，官方语言相关活动的支出常常成为削减目标。”
Prime Minister Mark Carney has promised to cut the size of the public service, relying mainly on attrition.
总理马克·卡尼已承诺缩减公共部门的规模，主要依靠自然减员的方式。
Burke said it's still too soon to measure the impacts of the 2025 federal budget, which laid out a plan to save tens of billions of dollars over five years in budget cuts and government efficiency measures.
伯克表示，距离2025年联邦预算公布尚早，因此现在还难以评估其影响。该预算计划在未来五年内通过预算削减和政府效率措施节省数百亿美元。
伯克说：“我们正在密切关注政府在这一问题上的行动，并等待观察这些削减措施在政府内部将如何具体实施，以便随后评估政府是否解决了我们最初提出的担忧。”
"We're watching the government's actions closely on this subject, and we're waiting to see how the cutbacks will actually play out within the administration, so we can then assess how the government has addressed the concerns we raised at the beginning," Burke said.
卡尼对加拿大航空公司首席执行官仅使用英语发表讲话“非常失望” 3月25日 时长 报告还提到了一些积极进展，包括2025-26财年宣布为加拿大广播公司/加拿大广播公司追加1.5亿美元资金，以及最高法院在6月作出的一项裁决，规定新不伦瑞克省的副省督必须双语。
Carney 'very disappointed' by Air Canada CEO's English-only message March 25 Duration The report also cited what it saw as positive developments, including $150 million in additional funding announced for CBC/Radio-Canada in the 2025-26 fiscal year and a Supreme Court decision in June that ruled New Brunswick's lieutenant-governor must be bilingual.
报告指出，这一裁决“标志着该省语言权利向前迈出了一步，也是官方语言少数群体的一次重大胜利。”报告还用数页篇幅讨论了人工智能的使用。
This decision "represents a step forward for the province's language rights and a major victory for official language minority communities," the report read. The report also dedicated several pages to the use of artificial intelligence.
报告指出，人工智能有潜力被用作翻译和口译的工具，并能促进双语制和语言学习。
It noted that AI has potential to be used as a tool for translation and interpretation, as well as promoting bilingualism and language learning.
但伯克指出，人工智能容易出错，并且由于互联网上英语“内容和观点”的主导地位，它对英语存在“语言偏见”。
But Burke noted that AI is prone to errors, and has a "language bias" toward English due to the predominance of English-language "content and perspectives" on the internet.
专员建议加拿大国库委员会秘书处于2027年3月之前将官方语言纳入其人工智能战略及其他文件，“以便在开发、实施和使用旨在整个公共服务领域部署人工智能的任何工具、培训、计划、政策或指导方针时，系统地将官方语言纳入考量。”
The commissioner recommended that the Treasury Board of Canada Secretariat incorporate official languages to its artificial intelligence strategy and other documents by March 2027, "so that they are systematically taken into account during the development, implementation and use of any tools, training, programs, policies or guidelines aimed at deploying artificial intelligence across the public service."