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一名将员工从1000多人削减至120人的科技公司CEO表示,人工智能正在提升“高能动性”通才的价值A tech CEO who cut his staff from over 1,000 to 120 says AI is boosting the value of 'high-agency' generalists

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Bird公司首席执行官罗伯特·维斯(Robert Vis)表示,人工智能正在让具有高度自主性的通才在工作中变得更有价值。Jose Sarmento Matos/Bloomberg via Getty ImagesBird's CEO Robert Vis says AI is making high-agency generalists more valuable at work. Jose Sarmento Matos/Bloomberg via Getty Images

在一些由人工智能驱动的公司里,当一名专员可能会变得更加困难。“我们非常关注的画像是具有高能动性的人,”通信基础设施公司Bird的首席执行官罗伯特·维斯(Robert Vis)告诉《商业内幕》网站。“如果你具有高能动性并且是全栈人才,那么人工智能就会赋能你,基本上让你成为最好的自己。”

Being a specialist may be getting harder at some AI-powered companies. "The profile that we were very focused on was people with high agency," Robert Vis, the CEO of communications infrastructure company Bird, told Business Insider. "If you're high agency and you're full stack, then AI leverages you to basically be your best self."

维斯是在9月下旬发表上述言论的,此前Bird宣布已完成由摩根大通、第一资本和花旗集团领投的4.5亿美元债务融资。该公司还表示,随着其更多业务实现自动化,并青睐具有高能动性和多学科技能的员工,其员工人数在大约三年内从1000多人降至120人。

Vis made the comments in late September after Bird announced that it had completed $450 million in debt financing led by JPMorgan, Capital One, and Citi. The company also said its head count fell from more than 1,000 people to 120 over roughly three years as it automated more of its operations and favored employees with high agency and multidisciplinary skills.

维斯表示,人工智能正在帮助员工跨越公司历史上视为不同角色的任务进行工作。例如,在工程领域,他表示该技术青睐不仅懂得如何编写代码、还懂得产品应如何运作的人。

Vis said AI is helping employees work across tasks that companies have historically treated as distinct roles. In engineering, for example, he said the technology favors people who understand not just how to write code but also how a product should work.

“如果你是一名工程师,而且非常擅长编写代码,但没有任何产品意识,这在Bird是行不通的,”他说。

"If you're an engineer and you're extremely good at just code but you have no product sense, that wouldn't work at Bird," he said.

维斯并不是第一位认为人工智能可以为具有广度 and 积极性的员工带来优势的高管。Figma首席执行官迪伦·菲尔德(Dylan Field)曾表示,随着产品、设计、开发和研究这些曾经截然不同的世界开始模糊,这项技术正在赋能“通才行为”。高知特首席执行官拉维·库马尔(Ravi Kumar)也曾表示,将学科专长与技术技能结合起来的员工,可能会变得比单纯拥有狭窄专长的人更加重要。

Vis isn't the first executive to argue that AI could give an edge to workers with range and initiative. Figma CEO Dylan Field has said the technology is empowering "generalist behavior" as the once-distinct worlds of product, design, development, and research start to blur. Ravi Kumar, CEO of Cognizant, has similarly said workers who combine subject expertise with technological skills may become more relevant than people with narrow expertise alone.

然而,这种趋势并非普遍存在。《商业内幕》此前曾报道称,随着人工智能削弱广泛战略工作的价值,咨询公司正越来越优先考虑具有深厚行业或技术专长的专员。

The trend is not universal, however. Business Insider previously reported that consulting firms are increasingly prioritizing specialists with deep industry or technical expertise as AI erodes the value of broad strategy work.

不过,维斯表示,在Bird,人工智能正在扩大员工除工程之外能够承担的工作。这些工具可以帮助员工在设计系统内运作,或者使支持、销售和会计中的常规部分实现自动化。

At Bird, however, Vis said AI is widening the work employees can take on beyond engineering. The tools can help workers operate within design systems or automate routine parts of support, sales, and accounting.

“这并不是说你不需要任何设计师,而是你需要的变少了,它使整个团队能够在设计团队设定的框架内产出优秀的设计,”维斯说。

"It's not like you need zero designers, but you need less, and it enables entire teams to be able to output good design within a framework that a design team sets," Vis said.

维斯表示,这并不意味着每一个专员岗位都会消失,他指出Bird仍然雇佣着诸如收入会计师和安全工程师等专员。

That does not mean every specialist role disappears, Vis said, noting that Bird still employs specialists like a revenue accountant and security engineers.

该公司的裁员涉及对员工是否具备多学科能力、表现是否强劲以及是否愿意在更自主的环境中工作的定性评估。

The company's layoffs involved a qualitative assessment of whether workers were multidisciplinary, performing strongly, and wanted to work in a more autonomous environment.

“如果你的绩效非常高,但你不具备多学科能力,你就不会留下来,”维斯说。

"If you had very high performance but you were not multidisciplinary, you would not stay," Vis said.

这家发源于阿姆斯特丹的公司表示,在广泛自动化其运营后,其在2025年产生了1.65亿美元的EBITDA(即税息折旧及摊销前利润,这是一种衡量经营业绩的常用指标)。

The Amsterdam-founded company said it generated $165 million in EBITDA — earnings before interest, taxes, depreciation, and amortization, a common measure of operating performance — in 2025 after extensively automating its operations.

尽管如此,维斯表示,公司不应仅仅将人工智能作为裁员的借口。相反,他表示,领导者应该找出不再需要完成的重复性任务,并评估人工智能是否能够在不给留任员工增加过多负担的情况下消除这些任务。

Still, Vis said companies should not use AI simply as a pretext to cut workers. Instead, he said, leaders should identify repetitive tasks that no longer need to be done and assess whether AI can remove them without overburdening the people who remain.

“我认为人们不应该急于削减员工基数,”维斯说。“当你很难让某些员工在你的环境中表现良好或产出一定数量的成果时,我认为人工智能就是一个很好的工具,可以使其中更多的工作实现自动化。”

"I don't think people should be looking to reduce their employee base," Vis said. "The moment you are struggling to have certain employees perform well within your environment or have a certain amount of output, then I think AI is a good tool to automate more of this."