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前方部署工程师人才太难找,Anthropic斥资1亿美元为其他公司培训员工FDE talent is so hard to find that Anthropic is spending $100M to train workers at other companies

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Anthropic五月的开发者大会。Don Feria/AP Content Services for AnthropicAnthropic's developer conference in May. Don Feria/AP Content Services for Anthropic

前置部署工程师在人工智能领域备受追捧,而Anthropic正在向其他公司输送顶尖人才进行培训。该人工智能公司本月早些时候宣布,将向一项FDE培训计划投资1亿美元。这是一种准奖学金项目,其他公司的工程师已经开始申请。他们将参加为期四天的现场强化培训,随后在各自公司完成12周的“驻留”项目,在此期间使用Anthropic的Claude工具进行工作。

Forward-deployed engineers are all the rage in AI, and Anthropic is going to other companies to train up top talent. The AI company announced a $100 million investment into an FDE training initiative earlier this month. It's a quasi-fellowship that engineers from other firms have already begun applying for. They'll attend four-day on-site intensives and then complete 12-week "residencies" working with Anthropic's Claude tools at their own companies.

该公司表示,希望通过该计划在2027年底前培训10,000人。随着Anthropic临近其巨额首次公开募股,公司正利用这一新培训模式,让更多企业界人士熟悉人工智能 — — 并推动Claude的使用。过去几年,FDE职位的招聘需求激增,因为越来越多的公司从人工智能公司购买软件,并需要帮助进行部署。负责推动该计划的两位Anthropic高管向《商业内幕》透露,他们的客户看到了人工智能的进步,注意到竞争对手正在抢占市场份额,并感受到改变自身工作的压力。

The company says it hopes to train 10,000 people through the program by the end of 2027. As Anthropic approaches its gigantic initial public offering, it's using the new training model to get more of the corporate world used to AI — and ramp up Claude spending. Job postings for FDEs have boomed over the last couple of years, as more companies buy software from AI firms and need help deploying it. Two Anthropic executives leading the push told Business Insider that their customers see AI's advances, notice competitors grabbing market share, and feel pressure to change their own work.

“每个人都明白模型能力正在以极快的速度扩展,”Anthropic合作伙伴市场战略与运营负责人Shambhavi Shambhavi表示。“因此,客户对这项技术能够实现的功能赞赏有加。”于是,FDE应运而生 — — Anthropic将其称为“前沿部署工程师”,而非Palantir助推普及的标准说法“前置部署工程师”。两种角色本质上都意味着具备深厚人工智能技术专长,并有使命在公司内部创造新的工作模式。

"Everybody understands the model capability is expanding extremely fast," said Shambhavi Shambhavi, Anthropic's head of go-to-market strategy and operations for partnerships. "So, what can be done with the technology is greatly appreciated by the customers." Enter the FDE — which Anthropic calls "Frontier Deployed Engineers," rather than the standard "forward-deployed engineer" title that Palantir helped popularize. Both roles essentially mean someone with deep technical expertise in AI and the mandate to create new modes of work at a company.

Shambhavi和Anthropic全球业务发展与伙伴关系负责人Steve Corfield详细阐述了他们眼中的FDE角色,以及Anthropic希望通过这一技能提升计划树立“黄金标准”。Shambhavi表示,优秀的FDE具备四个主要特质:熟悉代理型人工智能系统;具备出色的问题解决能力;具备卓越的沟通能力。

Shambhavi and Steve Corfield, Anthropic's head of global business development and partnerships, broke down the FDE role as they see it and how Anthropic hopes to set a "gold standard" with its new skills push. Shambhavi said that the best FDEs have four main attributes. They are familiar with agentic AI systems. They're good problem-solvers.

他们都是经验丰富、技术精湛的工程师。科菲尔德补充了一个他认为有助于Anthropic蓬勃发展的观点:“你必须保持超级、超级的好奇心。如果你在这家公司走一圈,大家都在谈论好奇心。”尚巴维表示,沟通尤为重要。她说,随着公司试图彻底改造整个工作流程,并以整体方式应对代理型AI,能够处理人际关系动态的人会非常有用。

They're excellent communicators. And they're experienced, skilled engineers. Corfield tacked on a point he thinks helps Anthropic thrive: "You've got to be super, super curious. If you walk around this organization, everybody talks about curiosity." Communication is particularly important, Shambhavi said. She said that as companies try to overhaul entire workflows and approach agentic AI holistically, someone who can navigate the interpersonal dynamics goes a long way.

“我们自己的前线部署工程师每天都在处理这类问题,”尚巴维说。“因此,我们在某种程度上采用了这样的思维方式:我们需要将这项技能带给我们的客户和合作伙伴,以及这些组织中的顶尖工程师,以便他们能够从Claude中获得益处。”能够扩大团队使用AI的工程师已经成为硅谷的抢手人才。作为Anthropic的主要合作伙伴,Salesforce在5月份宣布了一项计划,计划招聘1000名早期职业工人担任“AI构建者”角色。

"Our own Frontier Deployed Engineers work with these kinds of problems day in and day out," Shambhavi said. "And so we kind of applied the mindset of, we need to take this skill and bring it to our customers and partners and to the top engineers in those organizations, so that they can derive the benefits from Claude." Engineers who can expand their teams' use of AI have become a hot commodity in Silicon Valley. Salesforce, a major Anthropic partner, announced a plan in May to recruit 1,000 early-career workers into "AI builder" roles.

在科菲尔德看来,Anthropic的项目在招聘和培训FDE方面比其他行业尝试更进一步。结合公司其他旨在教授人工智能的举措,他希望Anthropic能够树立“人工智能技能培训的金标准”。首批学员已在纽约和旧金山开始培训,其中包括来自埃森哲、贝恩、诺和诺德以及其他组织的工程师。公司会提名工程师参加培训,Anthropic则会面试候选人。

Anthropic's program, in Corfield's view, goes a step above other industry attempts to recruit and train FDEs. Combined with other company initiatives to teach people AI, he hopes Anthropic will set "the gold standard for AI skilling." The first cohorts have begun in New York and San Francisco, including engineers from Accenture, Bain, Novo Nordisk, and other organizations. Companies nominate engineers for the training, and Anthropic interviews candidates.

如果被录取,他们将在一个“模拟环境”中进行为期四天的驻训——这是一个他们需要学习如何构建和部署的代理型系统。随后他们将参加实践考试,之后返回各自公司,但在接下来的12周内仍会与Anthropic的导师保持联系。Anthropic仍在整个项目过程中完善其评估体系。尚巴维表示,他们将聚焦于“什么样的FDE才是优秀的”——包括表达能力、问题解决能力和编程技能。

If they're accepted, they work for the four-day residency on a "simulated environment," an agentic system that they have to learn how to build and deploy. Then they take a practical test, before returning to their companies while staying in touch with Anthropic mentors for 12 more weeks. Anthropic is still building its assessments throughout the program. Shambhavi said they'll focus on "what does a great FDE look like" — articulation, problem solving, coding skills.

科菲尔德表示,企业客户需要一个类似的项目来帮助他们弄清楚如何更有效地部署Claude,而延迟的原因不是缺乏动力。他说:“这是一个技能差距问题,而这又导致了市场问题。”他补充道:“我们正试图填补这一差距。”

Corfield said corporate customers wanted a program like this to help them figure out how to deploy Claude more effectively, and the holdup isn't motivation. "This is a skills gap problem, and that creates a market problem," he said. "What we're trying to do is fill that gap," he added.