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用户称:英特尔优化IPv6网络反致其瘫痪Intel optimizes IPv6 networking into nothingness, say users

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如果你遇到了某些奇怪的IPv6网络问题,罪魁祸首可能是英特尔连接性能套件(ICPS),尽管这家芯片制造商对该问题一直保持沉默。一位三星Galaxy Book的所有者联系《国会山报》反映了一些非常奇怪的网络行为,他们最终将其追溯到了不希望的ICPS优化。而我们所说的“优化”,指的是“搞砸的网络”。

If you're encountering some odd IPv6 networking issues, the culprit might be the Intel Connectivity Performance Suite (ICPS), although the chipmaker has kept quiet about the problem. A Samsung Galaxy Book owner contacted The about some decidedly odd networking behavior that they eventually traced to unwanted ICPS optimizations. And by "optimization", we mean "borked networking."

对于我们的读者来说,这个问题出现在OneDrive和OneNote中。笔记本显示为空白,尽管根据软件报告它们是“最新的”。微软无法查明真相。我们的读者进行了一番侦查,发现有什么东西正在搞砸IPv6数据包。移除三星的ICPS版本(40.25.926.0)并安装通用版本(50.26.623.243)解决了这个问题。

For our reader, the problem showed up in OneDrive and OneNote. Notebooks were showing as empty, even though they were reported as "Up to date" according to the software. Microsoft couldn't get to the bottom of it. A bit of sleuthing by our reader revealed that something was borking the IPv6 packet. Removing Samsung's ICPS build (40.25.926.0) and installing the generic release (50.26.623.243) fixed the problem.

我们的读者告诉我们:“从用户的角度来看,这看起来像是各种网站上随机出现的‘连接重置’错误,加上OneNote提示‘我们现在无法获取您的笔记本’。”

Our reader told us, "From the user's side it looks like random 'connection reset' errors on all kinds of sites, plus OneNote saying 'We can't get to your notebooks right now.'

“IPv4不受影响,这就是为什么网页版和我的手机能继续工作,而且没有人能弄清楚发生了什么。”

"IPv4 is unaffected, which is why the web version and my phone kept working and nobody could figure out what was going on."

受到影响的不仅是三星和我们的读者。英特尔自己的社区论坛显示其他用户也遇到了同样的故障。一位华硕用户对该问题(IPv6连接遭遇困境而IPv4工作正常)进行了详尽的报告。在这种情况下,使用的是ICPS 40.25.725.165版本,在卸载后问题消失了。

It isn't only Samsung and our reader affected. Intel's own Community forums shows other users encountering the same glitch. An ASUS user put together an exhaustive report on the issue (IPv6 connection woes while IPv4 worked well). In this instance, ICPS version 40.25.725.165 was in use, and the problem went away following uninstallation.

该用户询问是否有官方方法可以永久退出ICPS,英特尔客户支持技术人员回应称:“好消息!……我们可以确认无线驱动程序和ICPS作为独立的驱动程序包提供。”

The user asked whether there was an official way to opt out of ICPS permanently, and the Intel Customer Support Technician responded: "Good news!… We can confirm that the Wireless driver and ICPS are available as separate standalone driver packages."

所以在那种特定情况下,抛弃ICPS不会产生任何影响。这当然引发了另一个问题——在此例中(存在英特尔BE201无线网卡),它为什么会存在?

So in that particular instance, ditching ICPS would make no difference. Which, of course, raises another question – in this example (where the Intel BE201 Wi-Fi adaptor is present), why is it even there?

答案是:“它通常与原始设备制造商(OEM)系统捆绑在一起,作为增值软件,以增强整体无线体验。”

The answer: "It is often bundled with OEM systems as an added value software to enhance the overall wireless experience."

你可能会看到“增强”,但对于受IPv6问题影响的用户来说,这更像是“破坏”。这个问题很隐蔽,损坏的ICPS版本仍在四处流传,随时准备让用户措手不及。

You might see "enhance," but for users affected by IPv6 problems, it's more like "break." The issue is insidious, and broken ICPS builds are still floating around, ready to catch users off guard.

根据我们的读者透露,微软自己的更新目录会分发损坏的驱动程序,这实际上会破坏某些硬件上的微软365服务。对于华硕用户来说,该问题影响了Chrome、Edge和Windows curl.exe。

According to our reader, Microsoft's own Update Catalog will hand out the broken drivers, which effectively break Microsoft 365 services on certain hardware. For the ASUS user, the issue affected Chrome, Edge, and Windows curl.exe.

“大约40%到60%指向AWS CloudFront分发的IPv6 HTTPS连接被重置。IPv4完全稳定。”

"Approximately 40–60 percent of IPv6 HTTPS connections to an AWS CloudFront distribution were reset.

根据我们的读者称,“英特尔制造了漏洞,然后悄悄修复了它。”更新到较晚的通用版本似乎可以解决问题。然而,根据英特尔技术人员在7月份的帖子中的说法,“我们针对这一特定行为尚未发布经确认的公开公告。”

IPv4 was completely stable." According to our reader, "Intel created the bug, then fixed it quietly." Updating to the later, generic version appears to fix things.

我们向英特尔和微软征求评论,但双方均未回应。然而,从论坛评论来看,这个问题已经难倒了大量用户。

However, according to the Intel technician, as of the July post, "we do not have a confirmed public advisory for this specific behavior." We asked Intel and Microsoft for comment, but neither responded.

因此,如果你发现自己遇到了一些奇怪的IPv6网络问题并且正在使用ICPS(许多人会使用),检查通用版本的软件而不是OEM版本,或者将其彻底删除以查看问题是否消失,可能会是值得的。®

However, judging by forum comments, the issue has caught out plenty of users. As such, if you find yourself with some weird networking issues with IPv6 and are using ICPS (as many will be), it might be worthwhile checking out the generic rather than OEM version of the software or removing it altogether to see if the problem goes away. ®