罗宾·厄布/桥梁密歇根报 密歇根州居民每年在医疗账单上多支付数百万美元,往往是在为他们从未去过的医院运营买单。
ROBIN ERB/Bridge Michigan Michiganders are paying millions of extra dollars in healthcare bills each year, often paying to help operate hospitals they’ve never even visited.
无法精确知道他们支付了多少:“设施费”通常深藏在账单中,医院也不需要公开披露从中收取了多少。
There’s no way to tell precisely how much they’re paying: “ Facility fees ” are usually buried deep in bills, and hospitals aren’t required to publicly disclose how much they collect from them.
这些费用传统上涵盖与医疗相关的成本,如洗衣、计算机网络和安保。医院称需要这笔钱维持运营,并越来越多地将这些费用加到门诊服务中,如实验室和医生诊所。
The fees traditionally cover costs associated with healthcare like laundry, computer networks and security. Hospitals say they need the money to stay afloat and are increasingly adding the charges to outpatient services, such as labs and physicians’ offices.
但它们不披露关于费用的许多基本细节,引发了两党推动改革的呼声。在兰辛,立法将禁止在医院外场所提供护理、远程医疗预约以及某些医院内门诊服务时收取这些费用。
But they don’t disclose many basic details about the fees, prompting a bipartisan push for reform. In Lansing, legislation would prohibit the fees when care is provided at sites outside of hospitals, telemedicine appointments and some in-hospital outpatient services.
该立法源于州众议员科特·范德沃尔(共和党-卢丁顿)要求一份常规验血的明细账单。他说,他听到选民反映,在他们的医生诊所和实验室被大型医疗系统收购后,账单增加了。范德沃尔说,一次抽血产生了三管待检血液。
The legislation came after state Rep. Curt VanderWall, R-Ludington, requested an itemized bill for a routine blood test. He said he had heard from constituents about their bills increasing after their doctors’ offices and labs were purchased by large healthcare systems. A single draw yielded three vials of blood to be tested, VanderWall said.
“我震惊地发现,每管抽取的血液都被收取了一笔设施费——仅那一次抽血就额外收了近75美元,”他在8月告诉同僚议员。
“I was shocked to see that I was charged a facility fee for each vial of blood that was drawn — nearly an extra $75 just for that one case of the blood draw,” he told fellow lawmakers in August.
根据一项估算,2022年设施费给初级保健医生账单平均增加了100美元。虽然没有可靠的全州估算,但根据联邦报告,仅医疗补助的这些费用就轻松达到数百亿美元。
Facility fees added an average of $100 to primary care doctor bills in 2022, according to one estimate . While no reliable statewide estimate exists, the fees alone for Medicaid are easily tens of billions of dollars, according to a federal report.
包括俄亥俄州和印第安纳州在内的多个州已开始限制医院收取设施费用的方式,其他州则在辩论立法,以设定上限、提高透明度或要求“设施中立”,即在不同医院设施之间保持收费一致,乔治城大学健康保险改革中心称。
States including Ohio and Indiana have begun limiting how hospitals can charge the fees, while others are debating legislation to cap them, increase transparency or require “ site-neutrality ” so charges remain the same across hospital facilities, according to the Center on Health Insurance Reforms at Georgetown University.
自2010年以来,罗德岛州限制了设施费用的年度增长,一项布朗大学的研究得出结论称,这使该州医院收费的增长率比其他州慢了9%,并减缓了并购速度,但也让医院损失了1.6亿美元。
Since 2010, Rhode Island has limited annual increases of facility fees, which a Brown University study concluded slowed the growth of the state’s hospital charges by 9% compared with other states and slowed consolidation, but it cost hospitals $160 million.
医院辩称,这些费用对其生存至关重要。它们通常利润率很薄——去年全国平均为2.6%——而根据华盛顿特区非营利组织国家州卫生政策学院的数据,2024年密歇根州33家医院要么亏损,要么利润率为0%,这是目前可得的最新数据。
Hospitals contend the charges are crucial to their survival. They typically operate at thin profit margins — 2.6% nationally last year — and 33 Michigan hospitals either lost money or operated at a 0% margin in 2024, the most recent year for which data was available, according to the National Academy for State Health Policy , a Washington DC nonprofit.
此后,其中三家设施——位于斯特吉斯、东中国和安托纳贡的医院——已关闭。
Since then, three of those facilities — hospitals in Sturgis , East China and Ontonagon — have closed.
一些立法者表示,如果设施费用受到限制,可能会有更多医院倒闭。
Some lawmakers say that more could follow if facility fees are restricted.
“这可能会使上半岛上更多独立且实际上在艰难维持运营的机构不稳,”州众议员大卫·普雷斯廷(共和党-塞达河选区)在八月的听证会上说。
“This could destabilize even more institutions within the Upper Peninsula that are standalone and are literally struggling to keep the doors open,” state Rep. David Prestin, R-Cedar River, said at a hearing in August.
“我担心这可能成为更多机构的临界点。”设施费用在个人医疗账单乃至整体医疗费用中的影响程度难以衡量。
“I worry that this could be a tipping point for even more.”It’s difficult to measure the extent to which facility fees drive individual medical bills and even overall healthcare costs.
密歇根州最大的医院系统拒绝透露其收取的费用金额,尽管《桥梁密歇根》多次请求。
Michigan’s largest hospital systems would not disclose how much they collect, despite repeated requests from Bridge Michigan.
该州不对这些费用进行跟踪,州医院协会也不进行跟踪,双方发言人均表示。但专家称,有一些线索表明这些费用相当可观。
The state does not track the fees, nor does the state’s hospital association, according to spokespersons of both. But experts said there are some clues that the costs are significant.
根据美国医疗保健成本研究所的一项审查,2022年,与非医院医生的诊所相比,在医院门诊部门进行非紧急就医通常会额外花费43美元。
Typical nonemergency visits to a doctor cost $43 extra in a hospital-based outpatient department compared with a non-hospital physician’s office in 2022, according to a review by the Health Care Cost Institute.
该研究还发现,在雇主资助的医疗计划中,医院下属的实验室对检测项目的收费是独立实验室或医生诊所的三倍多。
It found that hospital-based labs charged more than three times more for tests than independent labs or physicians offices in employer-sponsored healthcare plans.
由于保险公司会承担这些费用,许多患者可能并未注意到这些收费。
The fees may go unnoticed by many patients because insurance picks up the costs.
密歇根经济联盟首席执行官布雷特·杰克逊表示,如果患者注意到费用上涨,要厘清医疗账单中的各项收费可能非常困难,更不用说提前了解各项检测费用了。密歇根经济联盟是一家位于诺维的非营利组织,专注于该州的经济和医疗领域。
If patients notice an increase in charges, it can be hard to break down a medical bill — let alone research fees ahead of time, said Bret Jackson, CEO of the Economic Alliance of Michigan , a Novi-based nonprofit focused on the state’s economy and healthcare.
他将医疗账单称为一个“黑箱”。他说:“如果你真的坚持到底,真的奋起反抗,愿意一遍又一遍地打电话,甚至不惜撞得头破血流,那么最终——这种情况确实会发生——人们或许能如愿以偿。”杰克逊表示,信息“根本不存在”对消费者来说已是司空见惯。
He calls healthcare bills a “black box.”“If you really dig your heels in, if you really fight back and are willing to go through phone call after phone call, and beat your head against the wall, maybe eventually — and it does happen — people can eventually get what they’re looking for,” he said. All too often, information is “simply not available” to consumers, Jackson said.
价格透明度问题已成为州长竞选中的一个焦点。民主党候选人乔斯林·本森和共和党候选人约翰·詹姆斯都表示,他们将要求医院提前向患者公开费用。
Price transparency has become an issue in the governor’s race, with both Democrat Jocelyn Benson and Republican John James saying they would require hospitals to disclose costs upfront to patients.
作为现任美国众议员,詹姆斯去年提出了《患者应有权了解价格法案》,该法案要求医院公布“清晰、透明的价格信息”。
A current US representative, James sponsored the Patients Deserve Price Tags Act last year that would require hospitals to publish “ clear, upfront information ” about pricing.
本森则表示,她希望创建一个在线平台,用于举报不公开费用的医院。她计划授权密歇根州卫生与人类服务部处理投诉,并将违规机构移交州总检察长处理。即便如此,全美范围内提升透明度的努力收效甚微。
Benson has said she wants to create an online portal to report hospitals that don’t disclose costs. She would empower the Michigan Department of Health and Human Services to handle complaints — and refer violators to the attorney general. Even so, efforts to boost transparency have proven lackluster nationwide.
美国医疗保险与医疗补助服务中心要求医院公布“机器可读”的价格信息。
The U.S. Centers for Medicare & Medicaid Services requires hospitals to make public “machine-readable” prices.
美国华盛顿特区非营利组织“美国关怀组织”(United States of Care)的州倡导经理Shoshi Preuss表示,这些价格通常以账单代码和专业术语列出,导致消费者难以理解。该组织负责追踪联邦和各州的医疗政策。
They’re often listed through billing codes and jargon that make deciphering them difficult for consumers, said Shoshi Preuss, a state advocacy manager for United States of Care , a Washington DC-based nonprofit that tracks federal and state health policies.
根据PatientRightsAdvocate.org上个月的一项审查,美国最大医疗体系旗下医院中,不到五分之一明确列出了其公布项目和至少一半服务的价格;而在密歇根州,46家医院中仅有10家做到了这一点。
Fewer than 1 in 5 hospitals owned by the nation’s largest health systems — and 10 of 46 in Michigan — make clear the costs for at least half of their posted items and services, according to a review last month by PatientRightsAdvocate.org .
据美联社报道,今年夏天,特朗普政府曾警告美国超过500家医院(包括密歇根州的13家),称它们未能向公众提供基本的价格信息。
This summer, the Trump administration warned more than 500 of the nation’s hospitals, including 13 in Michigan , that they were failing to provide the public with basic pricing information , according to an Associated Press news report .
本月,联邦贸易委员会向“美国最大的24家医疗服务公司”发送了警告信,提醒它们履行相关义务。
This month, the Federal Trade Commission sent warning letters to 24 of the “nation’s largest healthcare services companies” reminding them of their obligations.
这些信件并未明确指称收件方违反了规定,特朗普政府也未公布这24家公司的具体名称。
The letters did not explicitly state the recipients violated the rules, nor did the Trump administration name the 24 companies.
美国医疗保险与医疗补助创新中心前医疗政策专家、现任密歇根大学健康与研究转型中心执行主任的Josh Traylor表示,问题部分在于,实现价格透明并没有简单的方法。
Part of the problem is that there is no simple way to be transparent, Josh Traylor, a former health policy expert at the US Center for Medicare & Medicaid Innovation and now executive director at the Center for Health and Research Transformation at the University of Michigan.
一项服务或医疗程序的费用不仅因医疗机构而异,也因保险公司和同一保险公司不同保险计划而异。
Costs for a service or procedure don’t just vary from facility to facility — but also from insurer to insurer and from plan to plan within the same insurer.
他说:“蓝十字保险公司(Blue Cross)对一次膝关节置换手术可能给出10种不同的价格。”
“Blue Cross might have 10 different prices for a knee replacement,” he said.
Traylor还表示,保险公司和医院都会严格保守其合同细节。
And insurers and hospitals carefully guard the details of their contracts, Traylor said.
除了密歇根大学健康中心提供的这一页面等少数例外情况,要找到医疗服务的价格,通常并非只需点击一两次即可。相反,医院会建议消费者致电查询价格,或使用其工具输入保险信息。
With some exceptions, like this page by the University of Michigan Health, finding prices for care isn’t a simple click or two. Hospitals instead suggest consumers call for pricing or use their tools to input insurance policies.
这样做能够获得更精确、更准确的价格,因为它会结合患者的保险覆盖范围进行计算。
That allows more precise and accurate pricing, because it incorporates a patient’s insurance coverage.
设施费用多年来一直在收取 — — 现在限制它们可能会在医院面临多重挑战时对其构成威胁,密歇根州医院协会副总裁伊丽莎白·库特尔表示。
Facility fees have been charged for years — and limiting them now could threaten hospitals when they face multiple challenges, said Elizabeth Kutter, a vice president at the Michigan Health & Hospital Association.
“医疗保健极其复杂,”她说。同样,“为医疗保健融资也极其复杂,”她补充道。
“Healthcare is wildly complex,” she said. Likewise, “financing healthcare is wildly complex,” she added.
这些费用有助于覆盖在医疗过程中不明显的成本:电子病历和网络安全、洗衣和清洁人员,以及全天候的医生和护士,即使业务放缓时也是如此。倡导者表示,这些费用用于抵消药品和其他医疗成本的上升。
The fees help cover costs that aren’t obvious in care: electronic medical records and cybersecurity, laundry and janitorial staff, and round-the-clock, doctors and nurses even when business is slow. The charges offset rising costs of drugs and other healthcare costs, advocates say.
根据美国医院协会的数据,限制这些费用可能导致全国医院在10年内损失高达1800亿美元。同一时期,联邦政府预计将削减医疗补助(Medicaid)约6550亿美元。
Limiting the fees could cost hospitals nationwide as much as $180 billion over 10 years, according to the American Hospital Association. Over that same period, the federal government anticipates some $655 billion in cuts to Medicaid .
农村医院面临的风险尤为突出,因为患者数量少和医务人员短缺给已经薄弱的预算空间增加了不确定性。
Rural hospitals are some of the most at risk, because low volumes of patients and a shortage of providers add uncertainty to already-thin budget margins.
“人们认为医院赚取巨额利润,因为他们看到新设备或新设施,但事实上,这些正是继续为患者提供高质量护理并满足其期望所必需的,”位于休伦湖萨吉纳湾尽头的谢勒健康系统(Scheurer Health)首席执行官罗斯·拉姆齐表示。
“People think hospitals make insane amounts of money because they see new equipment or new facilities, but that’s really what is required to continue to offer high-quality care to patients and what they expect,” said Ross Ramsey, CEO of Scheurer Health in Pigeon at the tip of the Thumb along Lake Huron.
该医院预计今年将通过设施费用收取12.5万美元,以补充其1.25亿美元的预算。
The hospital expects to collect $125,000 in facility fees this year to stretch its $125 million budget.
即使在业务放缓时,医院仍保持人员配置,并提供门诊服务,使患者无需驱车一小时或更长时间接受如物理治疗等常规护理。
The hospital is staffed during slow times and offers outpatient sites so patients don’t have to drive an hour or more for routine care like physical therapy.
这些费用用于抵消许多患者不易察觉的成本,例如法律要求提供的免费翻译服务(面向非英语使用者)、清洁用品以及维护备用发电机以确保医院正常运转。
The fees offset costs that aren’t obvious to many patients, such as free translation services to non-English speaking residents that are required by law, cleaning of janitorial supplies and maintaining backup generators to operate the hospital.
“我们对这些类型的费用没有得到足够的报销,因此我们需要通过其他方式来弥补这一点,”拉姆齐说。
“We’re not adequately reimbursed for these types of things, so that’s why (we) need to make it up elsewhere,” Ramsey said.
他补充说,患者“甚至没有意识到,即使在好日子里,我们已经在走一条非常紧张的绳索。” 该报道最初由《桥密歇根》发布,并通过与美联社的合作进行分发。
Patients, he added, “don’t realize how tight of a tight walk we already walk on a good day.”This story was originally published by Bridge Michigan and distributed through a partnership with The Associated Press.