航空公司在未来二十年内需要招聘244万人来服务航空旅行，其中包括73万人用于维修车间——劳动力短缺一直是该行业最大的难题之一，空客（AIR.PA）周三表示。
Aviation will need to hire 2.44 million people over the next two decades to serve air travel, including 730,000 for maintenance shops where acute labour shortages have been one of the sector's biggest headaches, Airbus (AIR.PA) said on Wednesday.
该预测包括105万名机舱乘务员和66万名飞行员，表明在疫情以来航空业一直在与其他行业争夺劳动力的背景下，将开展一项重大招聘行动。
The forecast, which includes 1.05 million cabin crew and 660,000 pilots, signals a major recruitment effort at a time when the aviation industry has been struggling to compete with other sectors for workers since the COVID-19 pandemic.
培训新一代工人是空客估计将在未来20年翻一番、达到4200亿美元的售后服务市场的一部分，年均增长率为3.8%。
Training a new generation of workers is part of a market for post-factory services that Airbus estimates will double in size over the next 20 years to reach $420 billion, expanding on average by 3.8% a year.
空客客户服务主管克里斯蒂娜·阿吉拉尔·格里德尔表示，空客计划通过将商用飞机的服务收入从2025年的约54亿欧元（60.5亿美元）提升至2030年的超过100亿美元，以实现超过整体市场的增长。
Airbus aims to outgrow the rest of the market by boosting service revenue for commercial aircraft to more than $10 billion by 2030 from about €5.4 billion ($6.05 billion) in 2025, customer services head Cristina Aguilar Grieder said.
此举标志着空客第二次冲击100亿美元的门槛——早在新冠疫情爆发前，空客曾为2025年设定过同样的目标，但疫情迫使行业重新审视增长计划。
The move marks a second run at the $10 billion threshold for Airbus after it set the same target for 2025, shortly before the COVID-19 pandemic forced the industry to revisit growth plans.
“过去的叙事是我们交付飞机；新的叙事是我们既交付飞机，又提供服务，”空客商用飞机首席执行官拉尔斯·瓦格纳对记者表示。
"The old narrative was we deliver aircraft; the new narrative is we deliver aircraft and we offer services," Airbus Commercial CEO Lars Wagner told reporters.
波音（BA.N）将其所有服务收入归入一个独立的部门，该部门如今是其最盈利的业务。2025年，该部门的服务收入达到209亿美元，其中包括军事业务。空客和波音认为，未来几年印度的航空旅行将实现最快的增长。
Boeing (BA.N) groups all its services revenue in a separate division, which is now its most profitable. This had services revenue of $20.9 billion in 2025 including military business. Airbus and Boeing see the fastest growth in air travel in India in the coming years.
空客最新的服务预测与波音预测的年均3.7%增长高度吻合，表明其焦点正从过去的订单竞争转向维护最新一代节能喷气式飞机的任务。
Airbus' latest services forecasts, which closely match Boeing's prediction of 3.7% annual growth, show a shift in focus away from past order battles and towards the task of maintaining the latest generation of fuel-saving jets.
大约一半的服务市场与飞机的机翼外维护相关。由于发动机需要比预期更频繁的维修，这一问题已成为航空业面临的主要挑战，导致数百架喷气式飞机被迫停飞。航空公司也将航班延误归咎于新飞机的交付延迟。
Roughly half the market for services will be connected to off-wing maintenance which has been at the centre of a growing industrial storm as engines faced more frequent repairs than expected, resulting in hundreds of jets being grounded. Airlines have also pointed the finger at delays in the delivery of new aircraft. Airbus has signalled that it wants to grab a bigger slice of service revenue in the next generation of jets, setting up a potential tug of war with engine makers who argue their deep investments in technology depend on long-term repair streams.
空中客车公司表示，希望在下一代喷气式飞机的服务收入中占据更大份额，这可能与发动机制造商产生竞争——后者认为他们在技术上的巨额投资依赖于长期的维修服务需求。
The fastest-growing part of the services market, however, involves data-crunching and connectivity as airlines increasingly see internet access as a must-have feature.
然而，服务市场中增长最快的领域是数据处理与网络连接服务；随着航空公司越来越将互联网接入视为必备功能，这一领域的市场规模预计每年将增长5.3%，到2045年将达到270亿美元。
This sector is expected to grow 5.3% annually to $27 billion by 2045.