Murali Krishnan 2026年10月16日 人工智能正在改变印度职场的运作方式，引发了关于生产力、技能和初级岗位的质疑。
Murali Krishnan October 16, 2026 Artificial intelligence is changing the way Indian workplaces operate, raising questions about productivity, skills and entry-level jobs.
人工智能在年轻印度人中使用广泛，一项调查发现，93%的Z世代受访者和95%的千禧一代受访者在日常工作中使用人工智能。印度各地的年轻工人越来越多地借助人工智能（AI）来加快日常任务的处理速度，无论是研究新闻故事、翻译文稿、分析商业数据还是整理法律文件。但这项技术也可能出错，过度依赖它会带来风险。
The use of AI is widespread among younger Indians, with a survey finding that 93% of Gen Z respondents and 95% of millennial respondents used AI in their day-to-day work Across India young workers are increasingly turning to artificial intelligence (AI) to speed up routine tasks, whether researching news stories, translating copy, analyzing business data or sorting legal documents. But the technology can get things wrong and relying on it too heavily carries risks.
提高工作效率的方法 新德里新闻门户网站记者法拉赫·卡兹米（Farah Kazmi），28岁，在报道有关流浪动物管理及在封闭社区喂食的规定时使用了人工智能。她让人工智能模型查找最高法院的最新指导意见、早期法院裁决以及最近的狗咬案例。
A faster way to work Journalist Farah Kazmi, 28, who works for a news portal in New Delhi, used AI while reporting on rules governing stray animals and feeding them in gated communities. She asked an AI model to find the Supreme Court's latest guidelines, earlier court rulings and recent dog-bite cases.
“由于在谷歌上搜索关于法院裁决、之前判决或最近狗咬案例的具体文章可能需要相当长的时间，我让人工智能帮我找这些资料，”卡兹米对德国之声（DW）说。
"Since it can take quite a lot of time to search Google for specific articles about court rulings, previous judgments or recent dog-bite cases, I asked AI to find them for me," Kazmi told DW.
人工智能为她提供了相关文章和案例的起点，她随后自行阅读并交叉核对。
It gave her a starting point for relevant articles and cases, which she then read and cross-checked herself.
印度工人训练可能取代他们的人工智能 要观看此视频，她还使用人工智能将英文稿件翻译成印地语，供印地语新闻团队使用，并将印地语引用翻译成英文。但卡兹米指出，翻译需要仔细检查，她举例说，在某个案例中，人工智能将名字“Suraj”解释为“sun”（太阳），从而改变了句子的意思。
India's workers train AI that may replace them To view this video , and She also uses AI to translate English copy into Hindi for the Hindi news team, and Hindi quotes into English. But translations need careful checking, Kazmi said, pointing out that in one case, AI interpreted the name "Suraj" as "sun," changing the sentence's meaning. "Before using AI, I mostly relied on Google Translate.
“在使用人工智能之前，我主要依赖谷歌翻译。它更直白，且并不总是能理解上下文。人工智能提供了更好、更基于上下文的翻译，尽管它仍然需要被检查和纠正，”她说。
It was more literal and did not always understand the context. AI gives a much better and more context-based translation, although it still needs to be checked and corrected," she said.
人工智能并未从根本上改变新闻业，新闻业仍然涉及与人交谈和实地报道，卡兹米强调。
AI has not fundamentally changed journalism which still involves talking to people and reporting from the field, Kazmi underlined.
“最终，我认为人工智能是一种有助于研究和节省时间的工具，但实际的核实和报道仍然必须由记者来完成，”她说。
"Ultimately, I see AI as a tool that helps with research and saves time, but the actual verification and reporting still has to be done by the journalist," she said.
28岁的雅贾特·米斯拉（Yajatt Misra）是坎奥里亚化学与工业公司（Kanoria Chemicals and Industries）的商业战略和国际市场经理，他利用人工智能分析数据、总结大量信息、准备初稿并构建思路。
Yajatt Misra, 28, business strategy and international markets manager at Kanoria Chemicals and Industries, uses AI to analyze data, summarize large volumes of information, prepare first drafts and structure ideas.
人工智能还能帮助他将来自不同来源的财务和商业信息转化为管理更新和演示文稿。
It also helps him turn financial and business information from different sources into management updates and presentations.
“总结信息、准备初稿、分析数据和制作演示文稿等任务现在耗时更少了，”米斯拉对德国之声（DW）表示。
"Things like summarizing information, preparing first drafts, analyzing data and putting together presentations take less time now," Misra told DW.
他说，挑战在于知道何时可以信任人工智能的输出。人工智能可能会遗漏商业背景或出错，因此其数字、逻辑和结论需要人工核查。
He said the challenge is knowing when to trust the output. AI can miss business context or get details wrong, so its numbers, logic and conclusions need checking.
“现在花在重复性任务上的时间更少了，而更多地专注于分析、问题解决以及为企业提供有价值的见解，”他表示。印度的人工智能力量博弈：有局限性的“初级同事”30岁的律师拉克桑达·德卡（Rakshanda Deka）利用人工智能按时间顺序或主题对大量客户文件进行分类，并生成重要日期的初步清单。一些系统会将信息与原始文件关联，以便律师可以核查来源。
"There is less need to spend time on repetitive tasks and more focus on analysis, problem-solving and providing useful insights to the business," he said. India's AI power play 'A junior colleague' with limitations Rakshanda Deka, a 30-year-old lawyer, uses AI to sort large bundles of client documents chronologically or by theme and produce a first list of important dates. Some systems link information to the original documents so lawyers can check the source.
人工智能还能帮助律师使用自身的格式和风格准备标准申请和诉状。
AI can also help prepare standard applications and petitions using a lawyer's own format and style.
“如果明智使用，并且不将实质性的法律思考外包出去，人工智能基本上就像有一个诚实的新人或初级同事，”德卡对德国之声（DW）表示。但人工智能可能会自信地生成虚假信息，因此人工核查至关重要。
"If used sensibly, and without outsourcing the substantive legal thinking, AI is basically like having a sincere fresher or junior colleague," Deka told DW. But AI can confidently produce false information, making human checking essential.
“人工智能经常以事实的名义自信地提供虚假信息。因此，必须对所有内容进行再次核查，”她说。
"AI often gives you false information dressed up very confidently as fact. So, it is imperative that you double-check everything," she said.
德卡还担心一些年轻律师可能会把人工智能当作自己思考的替代品。“许多最年轻的律师开始将人工智能作为自己思考的替代品，”她说。
Deka is also concerned that some young lawyers may use AI as a substitute for their own thinking. "A lot of the youngest lawyers are beginning to use AI as a substitute for themselves," she said.
人工智能的广泛使用 人工智能在印度年轻人中使用广泛。德勤今年的一项调查发现，93%的Z世代受访者和95%的千禧一代受访者在日常工作中使用人工智能。
Widespread use of AI The use of AI is widespread among younger Indians, with a survey by Deloitte this year finding that 93% of Gen Z respondents and 95% of millennial respondents used AI in their day-to-day work.
另一项Emeritus调查发现，82%的15至28岁受访者每周至少使用一次人工智能工具来学习或培养新技能。
A separate Emeritus survey found that 82% of respondents aged 15 to 28 used AI tools at least weekly to learn or develop new skills.
人工智能备受炒作，常被恐惧，可能被高估 猎头公司Synoverge Consultants的创始人Dimple Khubchandani对德国之声表示，雇主越来越希望招聘能够进行批判性思考、解决问题并核查人工智能生成工作的年轻专业人士，而不仅仅是处理基本研究或起草工作。
AI is much hyped, frequently feared, and possibly overrated Dimple Khubchandani, founder of recruitment firm Synoverge Consultants, told DW that employers increasingly want young professionals who can think critically, solve problems and check AI-generated work rather than simply handle basic research or drafting.
她说：“人工智能不一定会消除整个职业类别，但它正在打造更精简的团队并提高期望。”
"AI is not necessarily eliminating entire job categories, but it is creating leaner teams and raising expectations," she said.
Khubchandani表示，一家曾经可能雇佣四名初级文案撰稿人的营销机构，现在可能只雇佣一人使用人工智能生成初稿，从而腾出更多时间进行编辑、润色语气和制定策略。
Khubchandani said a marketing agency that once might have hired four junior copywriters could now hire one to use AI for initial drafts, leaving more time to edit, refine the tone and shape strategy.
她说：“人工智能正在提高员工入职第一天就应具备的基础能力。”
"AI is raising the baseline capability expected from employees on day one," she said.
印度最大的IT服务公司之一塔塔咨询服务公司（TCS）在其2025-26年度报告中表示，已扩大其“人工智能+人类”运营模式，并在服务和软件开发中嵌入人工智能。
Tata Consultancy Services (TCS), one of India's largest IT services companies, said in its 2025-26 annual report that it had scaled up its "Human+AI" operating model and was embedding AI across services and software development.
就业市场的变化 在线法律合规服务LegalWiz.in的联合创始人Shrijay Sheth认为，这种变化正在整个经济中发生。
A changing job market Shrijay Sheth, co-founder of LegalWiz.in, an online legal and compliance service, sees the shift across the economy.
他对德国之声表示：“人工智能对职位的影响不是一种预期，而是一种现实。”从基础研究到战略、运营、营销、设计和开发，人工智能正在改变工作的完成方式。
"AI's impact on job profiles isn't an anticipation. It is a reality now," Sheth told DW. "From basic research to strategy, operations, marketing, design and development, AI is changing how work gets done."
Sheth表示，在软件开发领域，开发者花在从零开始编写代码上的时间减少了，而花在监控、测试和优化人工智能生成输出上的时间增加了。
In software development, Sheth said, developers are spending less time writing code from scratch and more time monitoring, testing and refining AI-generated output.
“业务、产品和解决问题的能力，加上在使用AI平台方面的技能，比仅仅具备使用某种特定编程语言的技术能力更受重视，”他说。
"Business, product and problem-solving ability, coupled with skills around working with AI platforms, is valued over mere technical ability to work with any particular coding language," he said.
人工智能如何改变工作世界 数据显示 关于初级工作会发生什么的问题正变得越来越难以忽视。
How AI is changing the working world What the numbers show The question of what happens to entry-level work is becoming harder to ignore.
印度政府公共政策智囊机构NITI Aayog的一份2025年报告引用了印度高级研究中心的数据，表明到2030年，正式部门超过60%的工作可能面临自动化风险，尤其是在IT和业务流程服务领域。
A 2025 report by NITI Aayog, the Indian government's public policy think tank, cites data from the Center of Advanced Study in India suggesting that more than 60% of formal-sector jobs could be susceptible to automation by 2030, particularly in IT and business-process services.
该报告还警告称，初级软件工程师的招聘可能放缓，并指出初级质量保证和一线支持岗位尤为脆弱。
It also warns of slower hiring for entry-level software engineers and identifies junior quality-assurance and Level 1 support roles as vulnerable.
世界银行2026年10月的《印度发展更新》报告称，AI对印度劳动力市场的长期影响仍不确定。
World Bank's October 2026 India Development Update says AI's long-term impact on India's labor market remains uncertain.
报告称，该国可能凭借其技术劳动力、IT行业和数字基础设施获益，但若要使收益广泛共享，则需要更强的劳动力技能和更广泛的AI能力获取途径。“生产力提升和岗位流失都是真实存在的，”塞思说。
The country could benefit from its technical workforce, IT sector and digital infrastructure, the report says, but stronger workforce skills and wider access to AI capabilities will be needed if the gains are to be broadly shared. "The productivity enhancement and job loss are both real," Sheth said.
德卡认为，律师将越来越多地通过他们核查AI工作的严谨程度来区分。”我认为这种区分越来越多地来自于对AI输出进行事后验证和确认的彻底性，”她说。
Deka believes lawyers will increasingly be distinguished by how rigorously they check AI's work. "I think the differentiation is increasingly coming from the thoroughness of post-AI verification and confirmation," she said.