Replit首席执行官兼联合创始人阿姆贾德·马萨德亲眼目睹了人工智能对职场的影响，企业正在采用其公司的人工智能编码工具来开发和推出自己的软件。周四，在旧金山TechCrunch Disrupt大会上，马萨德分享了Replit对人工智能时代未来工作的认识，包括随着人工智能代理与人类并肩工作，人类将如何继续发挥关键作用。
Replit CEO and co-founder, Amjad Masad, has seen how AI is impacting the workplace first-hand, with businesses adopting his company’s AI coding tools to develop and launch their own software. At TechCrunch Disrupt in San Francisco on Thursday, Masad shared what Replit has learned about what that means for the future of work in the AI age, including how humans will still play key roles as AI agents come to work alongside them.
他描述了自己对“自动驾驶公司”的愿景，指的不是机器人出租车制造商，而是代理将承担企业大部分琐碎工作，而人们将因其判断力和品味而更受重视。
He described his vision of a “self-driving company,” referring not to robotaxi makers, but how agents will come to do much of the grunt work at companies while people become more valued for their judgement and taste.
“现实是，我们所有人的工作——也许是观众席上的每个人，尤其是——在过去一年中都发生了变化，”他在Disrupt大会上对观众说。“但美国和世界的很大一部分人，他们仍然不知道这种变化即将到来，这将让许多人感到惊讶，”马萨德说。
“The reality is, all of our jobs — perhaps everyone in this audience, especially — changed over the past year,” he said, addressing the audience at Disrupt. “But a big part of America and the world, they still don’t know that that change is coming, and it’s going to be surprising to a lot of people,” Masad said.
他说，Replit团队一直在反思人工智能技术在过去一年中如何影响他们自己的工作场所，尤其是在今年早些时候人工智能代理变得更加可靠之后。
He said Replit’s team had been reflecting on how AI technology impacted their own workplace over the past year, particularly after AI agents became more reliable sometime earlier this year.
“我们的公司完全改变了运营方式，我会说最贴切的比喻是‘自动驾驶公司’，”马萨德说。“公司在某种程度上是自我改进的，所以很多正在进行的工作都是由代理驱动的。”为了说明这一转变，马萨德说，当Replit收到支持工单时，首先由代理进行检查，代理通过查看GitHub问题、代码库和Linear工单进行初步分类。当支持请求到达人手时，他们已经拥有所有有助于决定如何最佳推进的额外信息。
“Our company entirely changed how we operate, and I would say the closest analogy is a ‘self-driving company’,” Masad said. “The company is sort of self-improving, so a lot of the work that’s going on is driven by agents.”Illustrating the shift, the Masad said that when support tickets come in at Replit, they’re first examined by an agent, which performs the initial triaging by looking at GitHub issues, the codebase, and Linear tickets. By the time the support request reaches a person, they have all the additional information that helps them decide how best to proceed.
当支持人员决定提交补丁以应用修复时，只需点击一下即可部署另一个代理。
And when that support person decides to submit a patch to apply a fix, it’s just a click to deploy another agent.
“代理人完成了大部分工作，但关键的是，中间仍有人类判断，而且我们认为这种情况短期内不会消失。你需要人类判断；你需要品味，”马萨德解释道。
“You have an entire loop where agents did most of the work, but crucially, there’s human judgment in the middle, and we don’t think that’s going away anytime soon. You need human judgment; you need taste,” Masad explained.
最终结果是，代理人不是抢走人们的工作，而是改变了人们工作的内容。
The end result is that instead of taking jobs from people, agents are changing what people work on.
“我们花更多时间去思考该做什么，”马萨德继续说道。“我走访公司，看到更多讨论，更多白板会议。我们花更多时间在架构、如何构建事物上。所以我认为，未来的工作——自动驾驶公司的理念——实际上是在探索AI转型意味着什么。”他还指出，当Replit与其他企业交谈时，谈话更多是关于AI如何帮助人们在工作中变得更高效、更快乐。（他说，后者是因为AI代理人让工作变得不那么枯燥、更具创造力。）“硅谷并没有真正传达出一个积极的世界愿景，我们希望做到这一点，”马萨德补充道。
“We’re spending a lot more time figuring out what to work on,” Masad continued. “I go around the company, I see a lot more discussions, a lot more whiteboarding. We spend a lot more time on architecture, how to build things. And so I think the future of work — the self-driving company idea — is really trying to discover what AI transformation means.”He also noted that when Replit talks with other businesses, the conversations are more about how AI can help people become more productive and happier at work. (The latter because the AI agents make work less boring and more creative, he said). “There’s a positive vision of the world that Silicon Valley is not really putting out, and we’re hoping to do that,” Masad added.