即使是谷歌的首席执行官，也需要帮助来跟上公司的发展步伐。在周三发布的《Sources》播客中，桑达尔·皮查伊向主持人亚历克斯·希斯（Alex Heath）介绍了自己在管理这家科技巨头时是如何分配信息收集工作的。“要了解过去24小时内发生的事情，每天可能至少需要花一个小时的时间，对吧？”皮查伊说，“但现在我有了专门的团队来负责这些工作，他们会总结相关信息并直接呈报给我。我仍然可以进一步深入研究这些信息，而且我也经常这么做。”
Even Google's CEO needs help keeping up with Google. On the Sources podcast released Wednesday, Sundar Pichai described to host Alex Heath how he delegates some of the information-gathering that comes with running the tech giant. “It could easily take me an hour a day to kind of catch up, what's happened in the last 24 hours, right?" Pichai said. "But now I have agents running which summarize and bring that information to me. I can still go deeper, and I do so often."
皮查伊表示，人工智能助手帮助他“了解产品开发的整个过程”，了解谷歌的计算资源是如何被使用的，并能够跟踪分布在多个内部聊天群组中的信息流，而无需亲自阅读所有的对话内容。“此外，还有一些专门负责监控我们各产品领域计算资源使用情况、效率及利用率的助手，他们会为我提供相应的报告和见解，”皮查伊补充道。
Pichai said that his AI agents give him a way to "understand the model development arc," figure out how Google's computing resources are being used, and follow threads spread across numerous internal chat groups without having to read through every conversation himself. “Similarly, there are agents with telemetry into our compute usage by product area, efficiency, utilization, and giving me inputs and insights, you know," Pichai added.
“我认为这些工具确实让我们所有人都能够更好地完成自己的工作。”不过，这并不意味着皮查伊已经把所有重要的决策都交给了人工智能。他表示，人类（包括他自己）仍然会直接参与关于计算资源分配的关键决策。管理这些人工智能助手本身也成了一项新的技能；这给一些员工带来了新的挑战——他们需要检查这些助手的输出内容，确保它们不会重复工作或超出自己的职责范围。
"I think it's made all of us, you know, be better at what we do." That doesn't mean Pichai has handed over the important calls to AI. He said humans — including himself — remain directly involved in consequential decisions about allocating computing resources. Managing agents is becoming a skill in its own right, giving some workers a new set of headaches, from checking the bots' output to preventing them from duplicating work or straying beyond their assignments.
《Business Insider》此前曾报道过，由于需要管理这些人工智能助手，每个人都仿佛成了“老板”，但他们的薪资并没有因此增加。将工作任务委托给人工智能助手也不一定会让工作变得更轻松。一位负责管理超过10个人工智能助手的思科工程总监告诉《Business Insider》，监督这些助手实际上需要频繁切换任务，这反而让工作变得更加繁重，尽管并没有减少他的工作量。
Business Insider previously reported that the need to manage agents is making everyone a boss without higher pay. Delegating to bots doesn't necessarily make work easier, either. A Cisco engineering director who manages more than 10 agents told Business Insider that overseeing them involves more task switching and can make work feel more intense without shortening his days.
不过，对于谷歌的首席执行官皮查伊来说，这种持续的工作状态反而是一种优势。“因为这些助手运行在云端，可以全天候工作，并且它们掌握了你的工作背景，所以它们能够接续你未完成的工作。”皮查伊说道。
For the Google CEO, however, continuous work is a plus. "So because your agents, they're running in the cloud, they're running 24/7, they have your context, and so they can pick up things where you left off," Pichai said.
“它是一个连续体。等它做到那一步时，你就已经在着手解决下一个问题，如此循环。”
"It's a continuum there. By the time it's doing that, you would be applying yourself to the next problem and so on."