
马来西亚公路管理局正致力于解决影响其 TuJu 导航应用程序的技术故障,此前用户数量急剧增加。
Malaysia’s highway authority is working to resolve technical disruptions affecting its TuJu navigation application following a sharp increase in users.
马来西亚公路管理局(LLM)周四在一份声明中表示,正与应用程序提供商 Prosignal Consortium 共同解决此事。
In a statement on Thursday, the Lembaga Lebuhraya Malaysia (LLM) said the matter was being resolved together with the application provider Prosignal Consortium.
LLM 表示,用户激增是在总理安瓦尔·易卜拉欣建议公众考虑使用本地开发的导航应用程序,而非 Waze 之后出现的。
LLM said the surge in users came after Prime Minister Anwar Ibrahim suggested that the public consider using a locally developed navigation application instead of Waze.
声明补充道:“我们为造成的不便致歉,目前正努力查明故障原因、恢复系统稳定性,并提升应用程序容量以容纳更多用户。”
“We apologise for the inconvenience caused, and efforts are under way to identify the cause of the disruptions, restore system stability and improve the application’s capacity to accommodate more users,” the statement added.
LLM 表示,也在纳入关于导航功能、路线信息准确性及整体用户体验的反馈意见。“将持续进行改进,以确保 TuJu 提供更稳定、准确且用户友好的服务,”声明补充道。
LLM said feedback on navigation functions, route information accuracy and the overall user experience was also being taken into account. “Improvements will continue to be made to ensure that TuJu provides a more stable, accurate and user-friendly service,” it added.
TuJu 于去年 11 月 26 日推出,是由 Prosignal 与 LLM 合作开发的高速公路导航应用程序。除了提供行程信息外,该应用程序还提供交通状况、高速公路设施及紧急求助的更新,以支持驾驶者的行程。
TuJu, introduced on November 26 last year, is a highway navigation application developed by Prosignal in collaboration with LLM. Besides travel information, the application provides updates on traffic conditions, highway facilities and emergency help to support motorists during their journeys.
LLM 表示,加强应用程序的努力将超越系统稳定性,涵盖导航功能、信息准确性及满足用户需求能力的改进。
LLM said efforts to strengthen the application would go beyond system stability to include improvements to navigation functions, information accuracy and its ability to meet users’ needs.
声明还指出,配合政府加强网络安全和国家数字主权的重点,LLM 将继续与工程部、国家网络安全局及相关各方合作,强化本地导航生态系统。
It added that, in line with the government’s focus on strengthening cybersecurity and national digital sovereignty, LLM would continue to work with the Works Ministry, the National Cyber Security Agency and relevant parties to strengthen the local navigation ecosystem.
“这将包括解决安全和数据治理问题。我们感谢公众的耐心与反馈,并向用户保证,所提出的问题将被严肃对待。”声明称。
“This would include addressing security and data governance concerns. We thank the public for their patience and feedback, and we assure users that the issues raised would be taken seriously,” it said.
“后续关于恢复和改进工作的最新情况将通过 LLM 和 TuJu 的官方渠道发布。”用户可通过电子邮件 feedback@prosignalconsortium.my 提交关于该应用程序的投诉或反馈。
“Further updates on the recovery and improvement efforts would be shared through LLM’s and TuJu’s official channels.”Users can submit complaints or feedback about the application via email to feedback@prosignalconsortium.my.
政府正鼓励公众使用 TuJu 作为道路导航需求的替代方案。安瓦尔提出这一替代方案,是出于对公民行踪信息和数据安全风险的考量,鉴于 Waze 受以色列政府法律管辖。星报
The government is encouraging the public to use TuJu as an alternative for road navigation needs. Anwar had proposed the alternative due to security risks concerning information and data on citizens’ movements, given that Waze is subject to the laws of the Israeli government. By The Star