据周一报道，西班牙廉价航空公司 Volotea 因航空煤油价格飙升及财务压力加大，已取消其在法国冬季航班运力的 10% 以上，导致乘客四处寻找替代方案。
Spanish low-cost airline Volotea has canceled more than 10% of its winter flight capacity in France amid soaring jet fuel prices and mounting financial pressures, leaving passengers scrambling for alternatives, according to a report Monday.
该航空公司运营法国众多国内航线并连接欧洲中型城市，正面临煤油成本上涨以及新冠疫情期间累积的 2.5 亿至 3 亿欧元（约 2.8 亿至 3.36 亿美元）债务的双重困境，BFMTV 报道称。
The carrier, which operates many domestic routes in France and connects medium-sized European cities, is struggling with rising kerosene costs and €250-300 million ($280-336 million) of debt accumulated during the COVID-19 pandemic, BFMTV reported.
消费者协会 UFC Que Choisir 批评该航司处理取消航班的方式不当，援引乘客投诉称退款延迟，且在安排替代出行方面援助不足。
Consumer association UFC Que Choisir criticized the airline's handling of cancellations, citing passenger complaints about delayed refunds and inadequate assistance with alternative travel arrangements.
根据欧盟法规，航班取消时航空公司必须为乘客提供七天内退款或替代运输两种选择。
Under EU regulations, airlines must offer passengers either refunds within seven days or alternative transportation when flights are canceled.
Volotea 表示退款正在按七天时限办理，而替代出行费用的报销申请将逐案评估。
Volotea said refunds were being processed within seven days, while reimbursement requests for alternative travel expenses would be assessed individually.
航空数据分析公司 Cirium 数据显示，该航司在 11 月至次年 2 月期间已削减逾 10% 的运力。
According to aviation analytics firm Cirium, the airline has eliminated over 10% of its capacity between November and February.
据报道，波尔多遭遇的削减最为剧烈，取消航班同比激增 35%。
Bordeaux has reportedly experienced the sharpest reductions, with cancellations reaching 35% year-on-year.
Volotea 还计划将机队规模从 44 架缩减至约 30 至 35 架，并聚焦大型飞机以提升每座位收入。
Volotea also plans to reduce its fleet from 44 aircraft to approximately 30-35, focusing on larger planes to improve revenue per seat.