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AI代理正成为媒体新宠受众AI Agents Are Media’s New Favorite Audience

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Chattiana 的简报列出了 Seo 的议程和待办事项清单,并从她订阅的各类新闻通讯的标题中挑选茶余饭后式的谈资,附带来源链接。

Chattiana’s briefing lists Seo’s agenda and to-do list, and plucks water-cooler topics from the headlines in her various newsletters along with links to the sources.

“我这种内向者正试着挑战自己,主动发起更多对话,”常驻圣地亚哥的公关顾问 Seo 告诉《连线》(WIRED)。她说,这份简报让她对每日新闻有所掌握,还能在 Zoom 通话陷入尴尬沉默时找到话题。

“I'm kind of challenging myself as an introvert to start more conversations,” Seo, a San Diego-based public relations consultant, tells WIRED. The newsletter, she says, gives her a sense of the daily news and options for filling an awkward silence on a Zoom call.

借助 AI 消费新闻的绝不止 Seo 一个。事实上,这种趋势已变得如此普遍,以至于一些新闻机构开始制作面向 AI 智能体——而非人类读者——的内容。这可以是任何形式:从为 AI 优化的信息流,到便于智能体生成个性化文章的稿件结构。

Seo is far from the first person to consume her news with an AI assist. In fact, the trend has become so common that some news outlets are starting to produce content that treats AI agents—not human readers—as the intended audience. This can look like anything from feeds optimized for AI to pieces structured to allow agents to create personalized articles.

“我们相信媒体生态正在改变,”Axios 首席营收官 Jacquelyn Cameron 说。

“We believe that the media ecosystem is changing,” says Axios chief revenue officer Jacquelyn Cameron.

“我们看到开放网络在恶化。我们看到搜索在萎缩。我们看到高度个性化在激增,大语言模型(LLM)在人们获取新闻的方式中变得愈发重要。”

”We see this with open web deteriorating. We see that search is shrinking. We see that hyperpersonalization is surging, that LLMs are becoming more important in the way that people are consuming” their news.

主流出版商以多种方式应对这一变化。包括《连线》母公司 Condé Nast 在内的许多机构,已签署协议允许 AI 平台呈现其内容。媒体正在探索“生成式引擎优化”(GEO)策略,以确保文章出现在 AI 提示词的回答中。去年,WordPress 网站的 SEO 插件 AIOSEO 推出了一项功能,为网站提供 LLM.txt 文件,帮助 AI 发现并解读网站内容。

Major publishers have responded to that change in a variety of ways. Many, including WIRED’s parent company Condé Nast, have signed deals to allow AI platforms to surface their content. Outlets are grappling with “generative engine optimization,” or GEO, strategies to ensure articles appear in responses to AI prompts. Last year, AIOSEO, a SEO plug-in for WordPress sites, launched a feature that provides websites with LLM.txt files, which help AI discover and interpret sites’ content.

另一些机构则采取了更具防御性的姿态:《纽约时报》于 2023 年起诉 OpenAI 和微软侵犯版权,指控这两家公司非法用其报道训练模型。该案仍在审理中。

Others have taken a more defensive posture: The New York Times sued OpenAI and Microsoft in 2023 for copyright infringement, alleging that the companies illegally trained models on reporting. That case is still ongoing.

不过,Axios 和其他少数机构正在尝试的做法,代表了媒体运作方式——以及其报道服务对象——的更根本性转变。

What Axios and a handful of others are trying, though, represents a more foundational shift in how the media operates—and who its stories are for.

“我们一直说,”卡梅伦表示,“我们希望出现在受众所在的地方。”卡梅伦说:“我们确实相信,很大一部分新闻消费将转移到AI系统、大语言模型和设备中。”她将这些信息流描述为智能体访问Axios内容的一种更高效的方式,减少叙事性内容,优先提供结构化数据——更像是彭博终端,而不是一系列文章。

“We have always said,” Cameron says, “that we want to be where the audience is.”“We do believe that a significant portion of news consumption will move into AI systems, LLMs, and devices,” Cameron says. She describes the feeds as a more efficient way for agents to access Axios content, cutting back on narrative to prioritize structured data—more similar to a Bloomberg terminal than a series of articles.

最初的两个Direct信息流面向企业客户。第一个于今年秋天推出,让Axios Pro Deals订阅用户的AI智能体能够访问并购相关内容。第二个信息流将作为训练内部大语言模型的数据来源,于明年推出。

The two initial Direct feeds are aimed at corporate clients. The first, which launched this fall, gives the AI agents of Axios Pro Deals subscribers access to merger-and-acquisition content. The second feed will act as a source to train in-house large language models, and will launch next year.

从面向企业的信息流入手是合理的。相比个人订阅用户,企业预算对实验的容忍度往往更高,尤其是当这些未经证实的概念哪怕只能带来微小的商业优势时。但Axios计划明年开发的第三个Direct信息流将面向消费者——让个人订阅用户能够将Axios的报道直接发送到自己的智能体。三个信息流的外观都将类似RSS订阅源——在视觉上并不美观,因为它们并非为人类肉眼观看而设计,而是采用标准化文本行的形式。

Starting with feeds aimed at businesses makes sense. Corporate budgets tend to have more tolerance than individual subscribers for experiments, especially if these unproven concepts could offer even a slight business advantage. But the third Axios Direct feed, which the company plans to develop next year, will be consumer-facing—a way for individual subscribers to have Axios’s reporting sent directly to their agent. All three feeds will look similar to RSS feeds—not aesthetically pleasing, as they aren’t intended for the human eye, but instead taking the form of standardized lines of text.

在Axios为满足AI需求而精简其(本已简短的)内容之际,Every采取了不同的做法。这家成立六年的科技媒体和软件公司去年宣布了一轮200万美元的融资,投资方包括领英创始人里德·霍夫曼。该公司预计其订阅用户会将AI视为自身的某种延伸。

While Axios is trimming its (already brief) content to satisfy AI, Every is taking a different approach. The six-year-old tech media and software company, which announced a $2 million funding round from investors including LinkedIn founder Reid Hoffman last year, expects its subscribers to treat AI as almost an extension of themselves.

Every创始人丹·希珀表示,Every的内容与普通文章最常见的不同之处在于,作者会尽可能在文章中附上提示词,让读者自行测试相关概念。例如,一篇介绍新模型的文章会包含一系列提示词,读者可以复制粘贴到AI中,直观地看到模型如何回答问题、如何评估输入内容。

Every’s founder Dan Shipper says the most common way Every’s content differs from a typical article is that its writers include prompts in pieces whenever possible, allowing readers to test concepts themselves. An article about a new model, for example, includes a series of prompts the reader can copy-paste into AI, demonstrating how the model answers questions and evaluates input.

某些类型的文章——比如指南——还配有按钮,读者可以点击“用Claude阅读”或“用ChatGPT阅读”。点击后会调出一个提示词,指示AI“先给出一个简洁的摘要:用一段话分条列出要点。然后提出深入探讨。”作者会在报道中融入大量细节,不必担心失去读者的注意力,因为他们知道智能体会挑出最相关的内容。

Certain types of articles—such as guides—also include buttons that readers can press to “Read With Claude” or “Read With ChatGPT.”Clicking pulls up a prompt, instructing AI to “Start with a tight summary: one paragraph, bulleted. Then offer to go deeper.”Writers pack stories with details without worrying about losing readers’ attention, knowing agents will pick out the most relevant bits.

两年前,该媒体推出了第一篇“可扩展”文章:一篇长篇深度报道,附带一个报道数据库,内容从采访录音到新闻文章再到YouTube视频。读者可以向聊天机器人提问,机器人会从数据库中获取额外的细节。

Two years ago, the outlet launched its first “extendable” article: a long-form feature accompanied by a database of reporting, from interview recordings to news articles to YouTube videos. Readers could query a chatbot, which would fetch additional details from the database.

最近,Every发布了一篇关于Codex的8000字文章,订阅者可以用更多形式来消费这篇内容。利用数据库中的素材,订阅者的智能体可以定制一份新的作品——无论是文章、播客还是视频——来迎合他们的兴趣。一位读者可能想要一份要点式摘要,而另一位读者可能会要求一段由采访片段组成的短片。

Recently, Every published a 8,000-word article about Codex that subscribers can consume in even more forms. Drawing from the database, subscribers’ agents can tailor a new piece—be it an article, podcast, or video—to suit their interests. One reader might want a bulleted summary, while another could request a short film of interview bits.

“作为作者,你必须选择在你要讲述的故事中放什么内容,”希珀说。“而且总会有一个问题:这些选择是正确的吗?或者说,这些选择对某一位特定的读者来说是正确的吗?”有了AI,记者不再需要做出选择。“人们会用这个做出极其疯狂的事情,”希珀补充道。

“As a writer, you have to make choices about what goes into the story you're telling,” Shipper says. “And there's always a question about, are those the right choices? Or, are those the right choices for a particular reader?”With AI, journalists no longer choose. “People are gonna do crazy, crazy stuff with this,” Shipper adds.

哥本哈根大学传播学教授拉斯穆斯·克莱斯·尼尔森表示,虽然面向智能体的发布市场正处于“萌芽”阶段,但仍不成熟且“极不均衡”。他说,关于定价以及 AI 智能体未来将如何与内容互动,仍存在重大疑问。

Rasmus Kleis Nielsen, a professor of communication at the University of Copenhagen, says that while the market of publishing for agents is “emerging,” it remains immature and “extremely uneven.”Major questions remain, he says, about price points and how AI agents will interact with content in the future.

Axios 首席运营官卡梅伦和艾莉森·墨菲对 AI 作为受众代理持乐观态度。据这两位高管称,Axios 短小精悍、结构高度规范的风格,已经使该发行方成为 AI 在回应提示时的首选素材来源。“对爬虫来说,时间就是金钱,”墨菲说。“它们不想非得翻到页面四分之三处才能找到要点。所以,这已经在让我们受益了。”但 AI 抓取其内容真的能改善 Axios 的利润吗?

Cameron and Allison Murphy, Axios’s chief operating officer, are optimistic about AI as an audience proxy. According to the executives, Axios’s short-form, highly structured style has already made the publisher a favorite for AI to pull from, when responding to prompts. “Time is money for crawlers,” Murphy says. “They don't want to have to go three quarters down the page to find the main point. So, that's something that's already benefiting us.”But does AI crawling its content actually benefit Axios’ bottom line?

尼尔森表示,即使读者并不实际访问 Axios 主页,品牌曝光本身也可能是积极的。这与发行方为 TikTok 和 Instagram 等社交平台制作内容、却很少能把观众引回自家网站的情况颇为相似。

Even if readers don’t actually visit the Axios homepage, the brand visibility in and of itself can be positive, Nielsen says. It’s not unlike publishers making content for social platforms like TikTok and Instagram that rarely bring viewers back to their websites.

发行方普遍面临一个难题:当聊天机器人能把答案端上“银盘”,要为某些类型的内容变现变得多么困难。人们只愿为其他发行方——以及大语言模型——没有的信息付费。在 Every,这意味着关于 AI 及其用法的深度实操指南;在 Axios Pro Deals,则是能够影响市场走向的资讯的极速获取。Axios Pro Deals 全通会员年费为 2499 美元,而 Every 年费会员为 288 美元。

Publications in general are grappling with how difficult it has become to monetize certain types of content when a chatbot can offer up answers on a silver platter. People only want to pay for information that other publications—and LLMs—don’t have. At Every, that means in-the-weeds guidance on AI and how to use it; at Axios Pro Deals, it’s speedy access to information that could move the market. An all-access Axios Pro Deals subscription costs $2,499 a year, while an annual Every subscription costs $288.

Shipper 认为,这 288 美元是为人类读者及其代理购买的订阅。“我可能不想每个月都读你们所有的内容,”Shipper 说。但如果他的订阅能包含他的代理,“我可能希望我的代理知道这些内容,以便它能告诉我:‘嘿,这件事很重要。’”Murphy 表示,Axios 的出发点是接受:人们已经在使用 AI 吸收信息,未来不久将有更多人这样做。

Shipper sees that $288 as a subscription for a human reader, along with their agents. “I may not want to read all of your stuff every month,” Shipper says. But if his subscription can include his agent, “I may want my agent to know it so that it can tell me, ‘Hey, this thing is important.’”Murphy says that Axios’s starting point is one of acceptance: People are already using AI to absorb information, and that more people will be doing so in the near future.

“我也试着让这事儿听起来没那么让人生存危机感爆棚,想着这在媒体界不是第一次发生,”Murphy 说。人们通过社交媒体、短视频、播客获取新闻。“这其实不是 AI 成为受众,”Murphy 补充道,“而是 AI 作为一种帮助我们触达受众的工具。”

“I also try to make it a little less existentially terrifying by thinking, this isn't the first time this has happened in media,” Murphy says. People get their news via social media, via short-form video, via podcasts. “It isn't really AI as the audience,” Murphy adds. “It's AI as a tool that helps us reach our audience.”

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