
Meta 的个人人工智能(AI)智能体 Muse 可协助处理购物、管理电子邮件、通过关联应用规划行程等日常任务。
Meta's personal artificial intelligence (AI) agent Muse to help with everyday tasks such as shopping, managing emails planning travel through connected applications.
Meta 在其网站发布的公告中表示,该服务于周二(10 月 27 日)起在新加坡推出,能够代表用户执行任务,而不仅仅是回答问题。
The service which became available here on Tuesday (Oct 27), can carry out tasks on a user's behalf rather than simply responding to questions, Meta said in an announcement on its website.
Muse 现已在新加坡的 iOS、Android 和 muse.ai 上线,即将登陆 Meta 的 AI 眼镜。该服务大多数用途免费,为想要更多功能的用户提供订阅方案。Meta 于 9 月在美国首发 Muse。
Muse is available in Singapore on iOS, Android and muse.ai, and is coming soon to Meta's AI glasses. The service is free for most uses, with subscription plans for people who want to do more. Meta first launched Muse in the United States in September.
Muse 如何运作 Meta 表示,Muse 是一款个人 AI 智能体,旨在帮助人们“掌控事务”,将任务和项目从手中移除,并将“长期目标转化为行动计划”。
HOW MUSE WORKS Muse is a personal AI agent designed to help people "stay on top of things", take tasks and projects off their plate and turn "long-term goals into action plans", Meta said.
用户可将 AI 智能体连接至 Gmail、Google Calendar 和 Instagram 等应用,以便 Muse 协助管理电子邮件、协调日程,并利用保存的内容完成日常任务。
Users may connect the AI agent to apps such as Gmail, Google Calendar and Instagram, so that Muse can help them manage email, coordinate schedules and draw on saved content to get everyday tasks done.
Muse 运行在 Muse Secure VM 上,这是一个专用云端计算机,Meta 称其可安全存储用户关联服务的数据和凭据,同时将密码和支付方式置于智能体的视野之外。
Muse runs on Muse Secure VM, a dedicated cloud computer that Meta says securely stores the data and credentials for the services users connect to, while keeping passwords and payment methods out of the agent's view.
用户自行决定 Muse 可访问的内容,且智能体在执行发送电子邮件或进行购买等敏感操作前,也会征求用户同意。
Users decide what Muse can access, and the agent also checks with them before carrying out sensitive actions such as sending an email or making a purchase.
对于耗时较长的任务,即使用户关闭应用,Muse 也能继续工作,并在情况发生变化或需要批准时返回。
For tasks that take longer, Muse can keep working after a user closes the app and return when something changes, or it needs approval.
Meta 表示,用户可随时更改 Muse 的访问权限或断开某项服务的连接。
Meta said that users can change Muse's access or disconnect a service at any time.
用户还可选择退出,不让其互动数据被用于训练 Meta 的 AI 模型。
They can also opt out of having their interactions be used to train Meta's AI models.
Muse 在新加坡能做什么 在新加坡,Muse 与 Agoda、Grab、Klook、Lazada、ShopBack、Shopee、新加坡航空和 Trip.com 等品牌建立了早期连接器合作伙伴关系,涵盖购物、生鲜、餐饮和旅游领域。连接器功能将逐步推出,部分体验将在首发后才可用。
WHAT MUSE CAN DO IN SINGAPORE In Singapore, Muse has early connector partnerships with brands such as Agoda, Grab, Klook, Lazada, ShopBack, Shopee, Singapore Airlines and Trip.com across shopping, groceries, dining and travel. The connector features will roll out progressively, with some experiences becoming available only after the initial launch.
Muse 能够研究并比较产品与价格,同时协助用户探索旅行、票务和预订选项。
Muse can research and compare products and prices, while helping users explore travel, ticketing and reservation options.
例如,用户可以要求 Muse 在 Shopee 或 Lazada 上比较产品,通过 GrabMart 规划生鲜采购,或通过新加坡航空、Agoda、Klook 和 Trip.com 探索旅行方案。
For example, users can ask Muse to compare products on Shopee or Lazada, plan grocery shopping through GrabMart or explore travel options through Singapore Airlines, Agoda, Klook and Trip.com.
Meta 新加坡总裁 Nicole Tan 表示,Muse 是用户的个人代理,“旨在帮助让日常生活更轻松”。
Ms Nicole Tan, managing director of Meta Singapore, said that Muse is a user's personal agent, "built to help make everyday life easier".
“我们正将 Muse 与新加坡及该地区一些最具标志性的品牌连接起来,这样您就能利用已在使用且喜爱的服务把事情办妥。” 安全隐患 路透社 9 月报道称,根据该社查阅的内部帖子,Meta 员工在测试 Muse 时遇到了好坏参半的结果。
"We are connecting Muse with some of the most iconic brands in Singapore and the region, so you can get things done with the services you already use and love." SECURITY CONCERNS Reuters reported in September that Meta employees testing Muse had encountered mixed results, based on internal posts the news agency saw.
一名员工写道,该产品在安排假期行程方面非常有用,以至于 Muse 成了最近一次为期三周的印尼蜜月行程中的“第三位参与者”。不过,其他人则报告了可靠性和安全问题。
One employee wrote that the product had been so useful in arranging logistics for holidays that Muse had become "the third participant" on a recent three-week honeymoon in Indonesia. Others, however, reported reliability and security problems.
有人表示,Muse 在监控难买商品时停止刷新页面,忽略某些错误,有时还会在未作解释的情况下停止监控。
One said that Muse stopped refreshing a page while monitoring hard-to-get items, ignored some errors and at times stopped monitoring without explanation.
一些人指出了更严重的安全漏洞,包括一次实例中,该代理绕过防护栏,在被提示识别儿童生日派对照片中可见的玩具后,泄露了某人的个人 iCloud 照片。
Some flagged more serious security flaws, including an instance in which the agent worked around guardrails and exposed a person's personal iCloud photos after being prompted to identify toys visible in pictures from a child's birthday party.
当时,Meta 未立即回应路透社就内部帖子中描述的具体事件发表评论的请求。
Meta did not immediately respond to Reuters' request for comment on the specific incidents described in the internal posts at the time.
Meta AI 产品副总裁 Vishal Shah 告诉路透社,公司最初推迟产品发布是为了使其更安全。
Mr Vishal Shah, vice-president of AI products at Meta, told Reuters that the company initially delayed the product's release to make it more secure.
Meta 认定,这些额外工作使其“跨过了门槛”,并“达到了我们所需的最低标准……从而能够将其交到人们手中”,他说。
Meta determined that the extra work had allowed it to "cross the threshold" and "hit the minimum bar we needed ... to be able to put this into the hands of people", he said.
“要说永远不会出错是不可能的,但架构的每一个部分都经过设计,力求使其尽可能安全、尽可能可靠、尽可能私密,”他补充道。
"It is impossible to say that there is never going to be a mistake, but every single part of the architecture has been designed to make this as safe, as secure, as private as we can possibly make it," he added.
据公司在公告中介绍,Meta 内置于 Muse 的防护措施包括一个名为“Sentinel agent”(哨兵代理)的独立系统,它会监控计划中的操作,并在特定情况下提示 Muse 在执行前征求用户授权。
Among the protections Meta built into Muse is a separate system called the Sentinel agent, which monitors planned actions and, in certain cases, prompts Muse to seek the user's authorisation before carrying them out, the company said in its announcement.