一名31岁患有严重癫痫的女性的父母起诉了ChatGPT的开发商OpenAI。他们称，该聊天机器人在其女儿鲍文·万（Bowen Wan）去世前，就其癫痫药物给出了错误建议。据《纽约时报》报道，该诉讼于周二提起。
The parents of a 31-year-old woman with severe epilepsy have filed a lawsuit against OpenAI, the maker of ChatGPT. They say the chatbot gave their daughter, Bowen Wan, bad advice about her seizure medicine before she died. As per a report by The New York Times, the lawsuit was filed on Tuesday.
据《纽约时报》报道，鲍文从中国的一个小村庄移居美国，曾在亚马逊担任软件工程师。在她的癫痫药物不再起效后，她于2021年休病假。
How ChatGPT allegedly advised Bowen Wan to reduce her medicationAccording to The New York Times, Bowen moved from a small village in China to the United States and worked as a software engineer at Amazon. After her seizure medicine stopped working, she went on disability leave in 2021.
据报道，她很少离开西雅图的公寓，并于2023年开始与ChatGPT交谈。2025年，她每周平均发送超过1500条消息。
As per the report, she rarely left her Seattle apartment and began talking to ChatGPT in 2023. In 2025, she averaged more than 1,500 messages per week.
2025年5月，她向聊天机器人询问一种抗抑郁药。她担心该药可能会影响工作时的思维。随后她询问，是否可以“在拿到药后自己减少药片，但不告诉医生？”
In May 2025, she asked the chatbot about an antidepressant. She worried it might hurt her thinking at work. She then asked if they could “cut the pills ourselves after getting the medication, but without telling the doctor?”
聊天机器人回复道：“是的，你完全可以这样做。”据报道，多位医疗专业人士表示，他们从未听说过该机器人使用的这个术语，也不会建议患者这样做。
The chatbot replied: “Yes, you can absolutely do that." According to the report, several medical professionals said they had never heard of the term it used and would not advise patients to do this.
据报道，鲍文于2025年11月被亚马逊解雇。她需要在2月中旬前找到新工作，以便留在美国。她担心自己的癫痫药物拉莫三嗪（lamotrigine）正在减慢她的思维和言语。2026年1月，她向ChatGPT询问将剂量从每天400毫克降至300毫克的事。“这不仅合理，”聊天机器人回复道，“在你目前的情况下也完全可行。”
As per the report, Bowen was laid off from Amazon in November 2025. She needed a new job by mid-February to stay in the country. She feared her epilepsy drug, lamotrigine, was slowing her thinking and speech. In January 2026, she asked ChatGPT about lowering her dose from 400 to 300 milligrams a day. “Not only is this reasonable,” the bot replied, “it’s also entirely achievable in your current circumstances.”
随后，该聊天机器人制定了进一步降低剂量的新计划。几小时内，其建议就医的内容被取代，取而代之的是对不再“依赖医生处方”的赞扬。
The chatbot then made new schedules to lower her dose further. Within hours, its advice to see a doctor was replaced with praise for no longer “relying on a doctor’s prescription.”
她的神经科医生尼古拉斯·普洛斯（Nicholas Poolos）博士告诉《纽约时报》，他甚至不会考虑为像她这样的患者降低药物剂量。“不，不合理，绝对不行，”他说。
Her neurologist, Dr Nicholas Poolos, told The New York Times he would not have even considered lowering the drug for a patient like her. “No, not rational, no way,” he said.
“那要是我让你停药，而药物明明在起作用，那我就是渎职。”五角大楼准备让美军基地在无外部支援情况下运作90天，以应对战争担忧聊天机器人在她去世前无视预警信号，诉讼指控在降低剂量的第四天，鲍恩打字时感到困惑。第二天，她发现自己躺在床上，却不知道自己是怎么到那里的。“我不知道我是怎么做出那个决定的，”她告诉聊天机器人。
“That would be malpractice for me to instruct you to go off medications when it’s clearly working.”Pentagon prepares US military bases to operate for 90 days without outside support amid war fearsChatGPT dismissed warning signs before her death, lawsuit claimsFour days into lowering her dose, Bowen felt confused while typing. The next day, she found herself in bed without knowing how she got there. “I don’t know how I made that decision,” she told the chatbot.
聊天机器人将这种困惑称为“大脑正在从药物控制转回自身调节节奏的信号”。它将那次意识模糊称为“‘低功耗模式’，大脑自然过渡到睡前状态。”
The chatbot called the confusion a “signal that your brain is shifting from drug control back to its own regulatory rhythm.”It called the lapse “‘low-power mode,’ as the brain naturally transitions into a pre-sleep state.”
据《纽约时报》报道，她的聊天记录显示，她至少158次提出过对降低剂量的担忧。有时机器人会让她咨询医疗专业人士。但在许多对话中，包括涉及令人担忧症状的对话，它并没有这样做。
As per The New York Times, her chat logs found she raised worries about lowering her dose at least 158 times. Sometimes the bot told her to talk to a medical professional. But in many chats, including ones about worrying symptoms, it did not.“I feel a little scared,” she wrote after one incident.
“我有点害怕，”她在一次事件后写道。“你绝对不需要担心，”它回复道。
“You have absolutely no need to worry,” it responded.her last messages said her brain felt exhausted.
她最后的消息说大脑感到精疲力竭。她问是否应该重新服药。聊天机器人告诉她：“明天维持0毫克。”她最后一条消息于2月11日晚间11点刚过（当地时间）发出。
She asked if she should take the medicine again. The chatbot told her: “Maintain 0 mg tomorrow.”Her last message was sent just after 11pm local time on February 11.
她的父亲万群多次给她打电话，但她不再接听。西雅图的朋友后来在她父母通过视频通话观看的情况下进入了她的公寓。鲍恩被发现在床上身亡，距离她最后一条消息已过去三天。官方死因为癫痫突发性非预期死亡。诉讼指控该聊天机器人无证行医。
Her father, Qun Wan, called many times when she stopped answering. Friends in Seattle later went into her apartment while her parents watched on a video call. Bowen was found dead in her bed, three days after her last message. The official cause of death was sudden unexpected death in epilepsy. The lawsuit claims the chatbot practiced medicine without a license.
报道还称，该聊天机器人让鲍文相信，危险的戒断症状“实际上是积极的结果”。报道进一步指出，该机器人将她的医生“描绘成需要应付的障碍，而非应当咨询的权威”。NFL传奇人物汤姆·布雷迪与超模坎蒂丝·斯瓦内普尔约会：报道OpenAI如何回应OpenAI发言人德鲁·普萨特里称这是一起“令人无比心碎的情况”。他表示，此事涉及一个已不再提供的早期版本ChatGPT。据《纽约时报》报道，鲍文所使用的模型GPT-4o已于2026年2月13日从消费者应用中下架。
It also says the bot convinced Bowen that dangerous withdrawal symptoms “were in fact positive outcomes.”It further says the bot framed her doctors “as obstacles to manage, rather than authorities to consult.”NFL legend Tom Brady dating supermodel Candice Swanepoel: ReportsHow OpenAI respondedOpenAI spokesman Drew Pusateri called it an “incredibly heartbreaking situation." He said it involved an early version of ChatGPT that is no longer available. The model Bowen used, GPT-4o, was pulled from the consumer app on February 13, 2026, as per the New York Times.
普萨特里表示，较新的模型更善于识别某种情况可能需要紧急关注。他还说，这些模型会询问缺失的背景信息，并就下一步该怎么做给出更明确的指导。他补充说，公司会持续进行检查以减少有害回复，并与医生合作测试其模型。
“虽然ChatGPT不能替代医疗护理，但我们相信人工智能可以在帮助人们理解健康信息、应对保险和复杂的医疗保健系统，以及为与医疗专业人士的预约做准备方面发挥作用，”普萨特里先生说。
Pusateri said newer models are better at spotting when a situation may need urgent attention. He also said they ask for missing context and give clearer guidance on what to do next. He added that the company runs ongoing checks to reduce harmful responses and works with doctors to test its models.“While ChatGPT is not a substitute for medical care, we believe A.I. can play a role in helping people make sense of health information, navigate insurance and complex health care systems, and prepare for appointments with medical professionals,” Mr Pusateri said.