新加坡：2025年向国家反暴力与性骚扰热线（NAVH）的举报数量较前一年激增近50%，主要由警方、社会服务机构和学校的举报大幅增加所推动。
SINGAPORE: Reports to the National Anti-Violence and Sexual Harassment Helpline (NAVH) jumped nearly 50 per cent in 2025 from the year before, driven largely by a sharp increase in reports from the police, social service agencies and schools.
根据社会及家庭发展部（MSF）周四（10月29日）发布的最新家庭暴力趋势报告，该热线去年共接获16,525宗举报，高于2024年的11,068宗。
The helpline received 16,525 reports last year, up from 11,068 in 2024, according to the Ministry of Social and Family Development's (MSF) latest domestic violence trends report released on Thursday (Oct 29).
社会及家庭发展部表示，举报数量上升正值公众对儿童虐待和忽视的认知提高之际，这可能受到多个因素的推动。
The rise comes amid greater public awareness of child abuse and neglect, which MSF said may have been heightened by several factors.
被问及四岁女童Megan Khung的高关注度死亡案件是否导致举报增加，该部门告诉《海峡时报》（CNA），举报上升不能归因于任何单一案件。
Asked whether the high-profile death of four-year-old Megan Khung contributed to the increase in reports, the ministry told CNA that the rise could not be attributed to any single case.
该部门补充道：“虽然高关注度案件引发的关注度提高可能会促进举报，但单凭举报数量本身无法告诉我们究竟是什么具体原因促使个人站出来举报。”
“While increased awareness following high-profile cases may contribute to reporting, the number of reports alone does not tell us what specifically prompted individuals to come forward,” it added.
对Megan死亡案的审查查明，各机构在处理其案件时存在多项疏漏，包括警方和社会及家庭发展部的儿童保护服务。审查后，当局实施了多项措施，以强化新加坡的儿童保护体系，更早识别潜在虐待案件。
A review into Megan's death identified multiple lapses in how agencies handled her case, including the police and MSF's Child Protective Service. Following the review, several measures were implemented to strengthen Singapore's child protection system and identify potential abuse cases earlier.
社会及家庭发展部表示，NAVH举报整体上升，可能反映出公众对热线的认知度提高、专业人员警惕性增强，以及公众举报疑似虐待或寻求帮助的意愿日益增强。
MSF said the overall rise in NAVH reports likely reflects greater awareness of the helpline, stronger vigilance among professionals and a growing willingness among members of the public to report suspected abuse or seek help.
社会及家庭发展部说：“多元举报渠道的提供，也让个人更容易获得支持，并在更早阶段揭露潜在虐待问题。”
“The availability of multiple reporting channels has also made it easier for individuals to access support and surface potential abuse concerns at an earlier stage,” said MSF.
NAVH来电数量从上一年的9,153通增至2025年的14,083通，同期网上举报则从1,915宗增至2,442宗。
Calls to NAVH rose to 14,083 in 2025 from 9,153 the previous year, while online reports increased to 2,442 from 1,915 over the same period.
在去年收到的报告中，有13,475起——占比82%——需要后续行动，包括进一步评估、调查、安全规划或转介至社区机构以及MSF的保护服务（PSV）。
Of the reports received last year, 13,475 – or 82 per cent – required follow-up action, including further assessments, investigations, safety planning or referrals to community agencies and MSF's Protective Service (PSV).
然而，部门表示，并非每一份报告都导致新的虐待案件。其中一些报告与已有案件或信息请求有关，另一些则评估后认为不需要法定或社区干预。公众仍是报告的最大来源包括受害者‑幸存者本人在内的公众，仍是需要跟进的NAVH报告的最大来源，2025年共计5,158起报告。
However, not every report resulted in a new abuse case, said the ministry. Some of these reports were related to existing cases or information requests, while others were assessed not to require statutory or community-based intervention. PUBLIC REMAINS LARGEST SOURCE OF REPORTS Members of the public, including victim-survivors themselves, remained the largest source of NAVH reports requiring follow-up, accounting for 5,158 reports in 2025.
不过，整体增长主要由执法机构、社会服务机构和教育部门的报告推动。这些部门合计占2025年需要跟进的报告的57%，高于2024年的46%。
However, the overall increase was driven mainly by reports from law enforcement agencies, social service agencies and the education sector. Together, these sectors accounted for 57 per cent of reports requiring follow-up in 2025, up from 46 per cent in 2024.
一个促成因素是，自2024年9月起，警察在处理涉及儿童或弱势成年人的家庭暴力案件时，必须向NAVH通报。这使得能够评估安全隐患并在必要时进行适当转介，MSF表示。
One contributing factor was that from September 2024, police officers responding to domestic violence incidents involving a child or vulnerable adult are required to notify NAVH. This allows safety concerns to be assessed and appropriate referrals to be made where necessary, said MSF.
与此同时，教育部门的报告增加了45%，从1,418起上升至2,056起。
Meanwhile, those from the education sector increased 45 per cent to 2,056, from 1,418.
MSF称，教师和学校辅导员接受了识别可能的虐待或家庭暴力迹象的培训，包括无法解释的伤害、学生行为或情绪的变化、频繁的无故缺勤，或对家庭暴力的披露。
MSF said teachers and school counsellors are trained to identify signs of possible abuse or domestic violence, including unexplained injuries, changes in a student's behaviour or emotional well-being, frequent unexplained absences, or disclosures of violence at home.
报告指出：“这些部门报告的增加表明，一线专业人员和机构在识别疑似虐待问题方面保持持续警惕，同时公众的报告也保持稳定。”紧急响应次数翻倍以上无国界医生组织的报告还发现，其家庭暴力紧急响应团队（DVERT）去年共响应了1439起家庭暴力事件，是2024年记录的675起的两倍多。
“This increase in reports from these sectors suggests continued vigilance from frontline professionals and agencies in identifying suspected abuse concerns, alongside sustained reporting by members of the public,” the report said. EMERGENCY RESPONSES MORE THAN DOUBLE The MSF report also found that its Domestic Violence Emergency Response Team (DVERT) responded to 1,439 domestic violence incidents last year, more than double the 675 recorded in 2024.
无国界医生组织表示，这些事件中有相当大一部分涉及疑似配偶虐待和儿童虐待。
A significant proportion of these incidents involved suspected spousal abuse and child abuse, MSF said.
DVERT与警方联合响应涉及受害者幸存者人身安全紧迫关切的高风险家庭暴力案件。该团队可通过警方或NAVH的转介启动。
DVERT responds jointly with the police to high-risk domestic violence cases involving immediate safety concerns for victim-survivors. The team can be activated through referrals from the police or NAVH.
无国界医生组织表示，响应次数增加的部分原因可能是DVERT于2024年9月扩展至全岛全部七个警区，使受影响家庭更容易获得危机干预和支持。
MSF said the increase in responses was likely partly due to DVERT's expansion to all seven police divisions islandwide in September 2024, which made crisis intervention and support more accessible to affected families.
该组织补充说，每次响应均单独计数，包括同一家庭多次需要援助的情况。
It added that each response is counted separately, including instances where the same family required assistance on multiple occasions.
根据具体情况，DVERT工作人员可能在现场提供即时安全规划、危机干预和实际支持，随后将家庭转介至后续服务。
Depending on the circumstances, DVERT officers may provide immediate safety planning, crisis intervention and practical support at the scene before connecting families with follow-up services.
社会服务专业人士表示，这种及时干预至关重要，因为家庭暴力情况可能迅速升级。
Social service professionals said such timely intervention is crucial, as domestic violence situations can escalate quickly.
“DVERT的价值不仅在于响应即时事件，还在于促进早期风险识别，帮助家庭在担忧可能进一步升级之前获得支持，”静心家庭服务中心中心主管郑慧雯女士说。
“The value of DVERT is not only in responding to an immediate incident but also in facilitating early identification of risks and helping families access support before concerns potentially escalate further,” said Ms Tee Hui Wen, centre head of Whispering Hearts Family Service Centre.
她补充说，更早的转介和信息共享有助于社工评估风险、制定安全计划并协调进一步的干预措施。发出超过1100份紧急令随着《妇女宪章》修正案于当年1月生效，2025年共发出了1151份紧急令。
She added that earlier referrals and information sharing help social workers assess risks, plan for safety and coordinate further interventions. OVER 1,100 EMERGENCY ORDERS ISSUED A total of 1,151 emergency orders were issued in 2025, following amendments to the Women's Charter that took effect in January that year.
这些修订赋予DVERT官员签发紧急命令的权力，可临时禁止施暴者在受害者向法院申请较长期保护令期间对家庭成员实施暴力。
The amendments empowered DVERT officers to issue emergency orders temporarily restraining perpetrators from committing violence against family members while victim-survivors seek longer-term protection orders from the courts.
在已签发的紧急命令中，80%针对男性施暴者，其中年龄在30至49岁之间的人数最多。受害者的配偶占674份，即59%。
Of the emergency orders issued, 80 per cent were against male perpetrators – with those aged between 30 and 49 accounting for the largest age group. Spouses of victim-survivors accounted for 674 – or 59 per cent – of the orders issued.
其余命令涉及其他家庭关系，包括父母（154份）、子女（141份）、兄弟姐妹（138份）、亲属（31份）和前配偶（13份）。
The remaining orders involved other family relationships, including parents (154), children (141), siblings (138), relatives (31) and former spouses (13).
社会及家庭发展部表示，目前尚无关于有多少紧急命令后续伴随较长期个人保护令申请的数据。
Data on how many emergency orders were followed by applications for longer-term personal protection orders is currently not available, MSF said.
新加坡警察部队发言人告诉亚洲新闻台，违反紧急命令——包括家庭驱逐令、远离令或不接触令——属于可逮捕的罪行。
A spokesperson from the Singapore Police Force (SPF) told CNA that breaching an emergency order – including a domestic exclusion order, stay away order or no contact order – is an arrestable offence.
警方表示：“警方严肃对待疑似违反紧急命令的报告，并在有理由怀疑已构成犯罪时展开调查，包括在必要时咨询总检察署。”
“The police take reports of suspected emergency order breaches seriously and will investigate where there is reason to suspect that an offence has been committed, including consulting the Attorney-General's Chambers (AGC) where required,” SPF said.
社会及家庭发展部在报告中表示，去年有近1.1万人参与了旨在提高对如何识别和应对暴力认识的 outreach 活动，包括路演、讲座、研讨会、论坛及其他宣传活动。
In the report, MSF said that nearly 11,000 people participated in outreach initiatives last year aimed at raising awareness on how to recognise and respond to violence. These included roadshows, talks, symposiums, forums and other outreach activities.
社会服务机构蒙福关爱综合家庭服务主任凯文·西表示，公众教育必须持续进行，以便人们识别强制控制的早期迹象并寻求帮助。
Mr Kevin See, director of integrated family service at social service agency Montfort Care, said public education must continue so that people recognise the early signs of coercive control and seek help.
他还强调了家庭在危机后面临的挑战，此时情感和现实方面的顾虑可能会阻碍受害者采取进一步行动。
He also highlighted the challenges families face after a crisis, when emotional and practical concerns may deter victims from taking further action.
施先生说：“危机过后，家庭往往会进入一段平静期，在暴力循环中常被称为‘蜜月期’，此时会出现道歉，希望也会重新浮现。”
“After a crisis, families frequently enter a calm period often referred to as the 'honeymoon phase' in the cycle of violence, where apologies are made and hope resurfaces,” said Mr See.
“选择不采取进一步的法律或报警行动，很少是因为否认；这往往是出于经济依赖、害怕家庭破裂，或担心孩子的福祉。”蒙福特关怀通常为家庭提供12至14个月的支持，帮助他们找到安全的住所、重建信心，并与社区服务建立联系。
“Choosing not to take further legal or police action is rarely about denial; it is often driven by financial dependence, fear of family disruption, or concern for the children's well-being.”Montfort Care typically supports families for 12 to 14 months, helping them find safe accommodation, rebuild confidence and connect with community services.
施先生说：“我们的目标是给予家庭所需的工具和稳定，让他们真正重新感到安全。”
“Our goal is to give families the tools and stability they need to feel truly safe again,” Mr See said.
“心语”的郑女士同样强调，从家庭暴力中恢复需要时间，对受影响者而言没有统一的时间表。
Whispering Hearts’ Ms Tee similarly stressed that recovery from domestic violence takes time, with no single timeline for those affected.
她说，较长期的支持可能包括心理咨询、育儿支持、经济援助和转介至专业服务，而针对遭受暴力影响的儿童的干预措施则侧重于他们的安全与福祉。
She said longer-term support may include counselling, parenting support, financial assistance and referrals to specialist services, while interventions for children exposed to violence focus on their safety and well-being.
她补充说：“我们的目标不仅是解决眼前的安全问题，还要加强支持体系，增强韧性和自主能力，并帮助家庭在较长期内维持安全、稳定与福祉。”
“Our goal is not only to address immediate safety concerns, but also to strengthen support systems, increase resilience and agency, and help families sustain safety, stability, and well-being over the longer term," she added.