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微软因Edge更新导致新版Outlook附件无法打开Microsoft breaks New Outlook attachment opening with Edge Update

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使用新版Outlook的用户如果想知道打开附件的选项去哪儿了,可以归咎于一个罪魁祸首——Edge更新。这个问题凸显了微软生态系统中各组件之间的关联有多么紧密。据厂商称,Edge 156的更新“无意中启用了一个不必要的配置”,这意味着部分新版Outlook用户无法打开电子邮件附件。一些用户还会看到一条错误提示,称文件无法打开,并附带重启Outlook的指示。

Users of New Outlook wondering where the option to open an attachment went have a culprit to blame – an Edge update. The issue underscores how interconnected things are in the Microsoft ecosystem. According to the vendor, an update to Edge 156 "unintentionally enabled an unnecessary configuration," which means some New Outlook users are unable to open email file attachments. An error stating the file cannot be opened also appears for some, along with an instruction to restart Outlook.

然而,遇到该错误后,“打开”选项就会消失。一个变通方法是使用“另存为”保存附件,然后手动打开文件。微软昨天下午在公告EX1528992中确认了该问题,并于今天凌晨开始推送修复程序,以禁用这个“不必要的”配置。微软预计修复程序推送需要12小时,用户需要关闭并重新打开新版Outlook才能感受到修复效果。这个问题引发了一些有趣的疑问。

However, the "Open" option goes away after the error is encountered. A workaround is to use "Save As" to save the attachment, and then open the file manually. Microsoft confirmed the issue yesterday afternoon in the advisory EX1528992, and early this morning began rolling out a fix to disable the "unnecessary" configuration. It expects that it'll take 12 hours for the fix to be rolled out, and users will have to close and reopen New Outlook to feel the benefit. The problem raises some interesting questions.

虽然我们能理解Edge中某些意外情况可能导致新版Outlook出现渲染问题,但因为Edge更新的某些操作而失去打开附件的能力令人担忧,这可能让一些管理员重新考虑软件更新的影响范围。我们已向微软询问有关这个“不必要的配置”的更多信息,如果收到回复,将更新本文。然而,这一事件凸显了Windows内部可能令用户意外的关联。

While we'd understand how something unexpected in Edge might cause rendering issues in New Outlook, losing the ability to open attachments because of something an Edge update did is concerning and may make some administrators reconsider the blast radius of software updates. We asked Microsoft for more information about the "unnecessary configuration" and will update this piece should it respond. However, the incident highlights connections within Windows that might surprise users.

此外,这也表明,尽管Edge在桌面市场份额方面表现不佳——根据Statcounter的数据,Edge上个月最近“飙升”至近15%,而今年大部分时间约为10%——但微软的浏览器仍然能吸引用户的注意力。只不过这不是这家Windows制造商所希望的那种关注。

In addition, it shows that, despite a woeful showing on the desktop market share front – although Edge recently "surged" to almost 15 percent last month, according to Statcounter, up from around 10 percent for much of the year – Microsoft's browser can still capture user attention. It's just not the sort of attention the Windows maker might have hoped for.

同样值得注意的是,根据微软针对 Exchange Online 发布的 EX1528992 公告,Outlook 经典版似乎未受该问题影响。因此,受影响的用户可以暂时将“打开附件”添加到旧版软件能做而新版软件做不到的事情清单中。®

It is also worth noting that Outlook Classic does not appear to be affected by the issue (according to Microsoft's EX1528992 advisory for Exchange Online). Impacted users could therefore temporarily add opening attachments to the list of things the old software does that the new software doesn't. ®

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