
企业利用AI担任从行政助理到幕僚长等角色,宣称以少胜多,这与人类员工产生了张力。
Using AI for roles from executive assistants to chiefs of staff, companies are boasting about doing more with less, creating tension with their human workers On an average workday, Dhruv Amin chats with dozens of colleagues to get things done at his AI startup Anything.
在一个普通的工作日里,Dhruv Amin会与数十位同事交流,以在他的AI初创公司Anything推进工作。他可能会让行政助理Gwen安排会议,再与编程搭档Cody排查技术问题。随后他可能会找Betsy处理搜索引擎优化,或找Juno负责客户入职引导。如果办公室零食吃完了,他会在Slack上给办公室经理Justin发消息,让他负责补充厨房物资。
He might ask Gwen, his executive assistant, to schedule a meeting, then troubleshoot a technical problem with Cody, his coding partner. Then he might check in with Betsy for search engine optimization, or Juno for onboarding customers. If the office runs out of snacks, he sends a Slack message to Justin, the office manager charged with stocking the kitchen.
但这些同事没有一个是人。他们是人工智能智能体——无需人工干预即可处理任务的软件。Anything是构建此类智能体的几家初创公司之一,正押注于一个未来:职场将越来越多地将销售、营销、编程及其他任务移交给半自主的AI。在Anything,有15名人类员工和约150个智能体——Amin认为这种比例很快将成为常态。
But none of these co-workers are people. They’re artificial intelligence agents, software that handles tasks without human intervention. Anything is one of several startups building them, and betting on a future where workplaces will increasingly turn over their sales, marketing, coding and other tasks to semi-autonomous AI. At Anything, there are 15 human employees and roughly 150 agents – a ratio that Amin believes will soon be the norm.