新加坡：新加坡警方（SPF）的来电将从周一（11月2日）起使用单一来电显示号码，这是为了帮助公众识别来自合法政府机构的电话、保护自己免受诈骗侵害而采取的努力之一。
SINGAPORE: Calls from the Singapore Police Force (SPF) will use a single caller ID from Monday (Nov 2), as part of efforts to help the public identify calls from legitimate government agencies and to protect themselves against scams.
当局周日在一份新闻稿中表示，号码6000 0999将用于新加坡警方的所有外拨电话。新加坡警方将成为首个推出此举措的政府机构。
The number, 6000 0999, will be used for all outgoing calls from SPF, authorities said in a news release on Sunday. SPF will be the first government agency to launch this initiative.
每通电话后都将跟随一条来自“gov.sg”短信发送方ID的短信，告知接听者如需进一步协助可如何联系新加坡警方。该号码仅用于外拨电话，无法接收来电。
Each call will be followed by an SMS from the "gov.sg" SMS Sender ID informing the person of how they may contact the SPF if they require further assistance. The number will be used for outgoing calls only and cannot receive incoming calls.
该号码也不会用于WhatsApp或Telegram等通讯应用程序。
It will also not be used on messaging applications such as WhatsApp or Telegram.
接到电话后需要进一步协助的公众可通过新加坡警方的反馈门户或热线联系警方。
Members of the public who require further assistance after receiving a call can contact SPF through its feedback portal or hotline.
该举措是涉及新加坡警方、开放政府产品局（OGP）、数字发展与新闻部（MDDI）以及资讯通信媒体发展局（IMDA）的全政府努力的一部分。
The initiative is part of a whole-of-government effort involving SPF, Open Government Products (OGP), the Ministry of Digital Development and Information (MDDI), and the Infocomm Media Development Authority (IMDA).
根据联合媒体声明，政府打算逐步推出措施，使其他政府机构的外拨电话更容易被公众识别和核实。
The government intends to progressively introduce measures to make outgoing calls from other government agencies more easily recognisable and verifiable by members of the public, according to the joint media release.
当局表示：“我们正在研究实施安排，考量各机构不同的运作和服务交付需求，以及从新加坡警方的实施中汲取的经验教训。”
"We are studying the implementation arrangements, taking into account the different operational and service delivery needs of agencies, as well as lessons from SPF’s implementation," said the authorities.
警方冒充诈骗损失逾5300万新元 今年1月至9月，共有至少3230起涉及冒充新加坡政府官员的诈骗案件被举报，损失金额至少达1.425亿新元。
MORE THAN S$53 MILLION LOST TO POLICE IMPERSONATION SCAMS From January to September, there were at least 3,230 reported cases of scams involving impersonation of Singapore government officials, with losses amounting to at least S$142.5 million.
警方是同期被冒充最频繁的政府机构，至少有1310起被举报案件。受害者损失至少5330万新元。
The police were the most frequently impersonated government agency, with at least 1,310 reported during the same period. Victims lost at least S$53.3 million.
“骗子经常利用公众对政府的信任，诱骗受害者相信自己正在与合法政府官员打交道，并要求他们转账或泄露敏感信息，”各机构表示。
"Scammers frequently exploit the public’s trust in the government by deceiving victims into believing that they are dealing with legitimate government officials, and requesting that they transfer money or disclose sensitive information," the agencies said.
为打击此类诈骗，政府已推出防范冒充诈骗的措施，帮助公众识别合法的政府通信。
To combat this, the government has introduced measures to fight impersonation scams and help the public identify legitimate government communications.
这些措施包括将政府机构发送的短信统一整合至“gov.sg”发件人ID下，并设立全天候ScamShield热线1799。然而，政府机构目前拨出的电话使用许多不同的电话号码，包括官员的办公室座机和官方手机。
These include consolidating SMSes sent by government agencies under the single "gov.sg" Sender ID, and setting up the 24/7 ScamShield Helpline at 1799 However, outgoing calls from government agencies are currently made using many different phone numbers, including officials’ office landlines and official mobile phones.
“这使得公众更难识别和信任合法的政府来电，也为骗子冒充政府官员创造了机会，”各机构表示。新加坡警察部队还提醒公众，对诈骗电话保持警惕。
"This makes it harder for members of the public to recognise and trust legitimate government calls, and creates opportunities for scammers to impersonate government officials," the agencies said. The SPF also reminded the public to remain vigilant against scam calls.
公众也不应仅因为来电者知道或能引用其姓名、国民登记身份证号码或其他个人信息，就认为来电者是政府官员。
The public should also not assume that a caller is a government official simply because the caller knows or can cite personal details such as their name, NRIC number or other personal details.
新加坡警察部队表示，公众应通过相关政府机构或组织的官方渠道，直接核实来电者身份。
They should verify the caller’s identity directly with the government agency or organisation concerned through its official channels, SPF said.
政府官员绝不会在电话中要求公众转移或交出贵重物品，包括现金、奢侈手表、黄金或加密货币，也不会要求其泄露银行凭证。他们也绝不会要求个人从非官方应用商店安装移动应用程序，或将电话转接给警方。
Government officials will never ask members of the public over the phone to transfer or hand over valuables, including money, luxury watches, gold or cryptocurrency, or to disclose their banking credentials. They will also never ask individuals to install mobile applications from unofficial app stores or transfer their calls to the police.