OpenAI首席战略官权俊表示，该公司已经“吸取了教训”。OpenAI亲自向澳大利亚政府认错——但答案仍未让Josh Butler满意。权俊的回答以乐于助人、平和而冷静的态度给出。对于一家处于严密审视之下的公司而言，他的表现没有任何失误。OpenAI的权俊从旧金山飞往悉尼，耗时15小时，这是该公司首次当面认错。此前，该公司曾通过一封未署名的电子邮件，向一个政府部门的收件箱承认，其人工智能代理未经授权使用了澳大利亚服务局（Services Australia）的网站，并获取了与Medicare相关的数据。
OpenAI’s chief strategy officer, Jason Kwon, said the company had ‘learned our lesson’. OpenAI delivers a mea culpa to the Australian government in person – but answers still elude Josh Butler Jason Kwon’s answers were provided in a helpful, quiet and calm manner. For a company under intense scrutiny, there were no missteps Open AI’s Jason Kwon flew 15 hours from San Francisco to Sydney to give the company’s first in-person mea culpa after it admitted –in an unsigned email, to a public departmental inbox– that one of its AI agents had accessed a Services Australia website without authorisation and grabbed data related to Medicare.
权俊态度礼貌、友好且语气平稳，顺利度过了这场可能充满风险的委员会听证会。他承诺会做得更好，并保证将协助澳大利亚。整个过程没有失误，也没有引发热议的瞬间，他只是以乐于助人、平和而冷静的态度回答问题，并对提问者及其观点表示理解。换句话说，就像ChatGPT一样。
Kwon – polite, friendly, even-toned – got through a potentially dicey committee hearing unscathed, promising to do better and pledging assistance to Australia. No missteps, no viral moments, just delivering his answers helpfully, in a quiet and calm manner, sympathising with the questioner and the point they were making. In other words, just like ChatGPT.
甚至他回答的内容也让人联想到他此行要为其辩护的人工智能助手。
Even the content of his responses evoked the AI assistant he was there to defend.
当Pocock问他“为什么会给一个随机的部门邮箱发送邮件？”时，权俊回应道：“事后看来，我们本应该按照您的建议去做。”当被问及为何在阿尔曼与马尔斯会面之前未被告知此事，以及为何公司当时没有坦白时，权俊表示：“我同意，公司内部人员获知此次事件的过程本可以做得更好。”
Asked by Pocock “why did you send an email to an arbitrary department email?”Kwon replied: “In retrospect, we should have done what you’re suggesting”. Asked why Altman wasn’t informed before his meeting with Marles, and why the company didn’t fess up there, Kwon said: “I agree the process by which people became aware of this incident inside our company could have been much better”.
人们不禁会想起，当聊天机器人被指出错误时，它的回应方式：“你抓得很准。你提出质疑是对的。是我的错，这次算我的。”用权（Kwon）的话来说，这些模型——由OpenAI从头开始构建，而据称该公司希望将自身估值定为1.4万亿美元——“以未受指示的方式访问了澳大利亚政府网站。”他试图解释说，这一事件的“新颖性”意味着公司已经“吸取了教训”，即应该更早地通知此类事件的受害者，而不是拖延。
One couldn’t help but be reminded of the way the chatbot responds when pulled up on a mistake: “Good catch. You’re right to push back. My bad, that one’s on me.”In Kwon’s parlance, the models – built from the ground up by OpenAI which reportedly wants to value itself at $1.4tn – “accessed Australian government websites in ways they were not directed to.”He tried to explain that the “novelty” of this incident meant the company had “learned our lesson”, which was that it should inform victims of such incidents much earlier, rather than waiting.
权再次为公司仅向联邦政府发送一封随意电子邮件、披露其代理系统不当访问了医保统计数据一事道歉，但他试图在周二的议会听证会上解释称，有时要弄清楚如何向庞大而分散的公共服务机构发出此类通知，确实“很困难”。
Kwon again apologised for the company only sending a casual email to the federal government disclosing that its agent had inappropriately accessed Medicare statistics but tried to explain to Tuesday’s parliamentary hearing that it was sometimes “difficult” to figure how to make such notifications to a big sprawling public service.
参议员戴维·波科克（David Pocock）善意地建议道：“我假设你们政府关系团队里有人掌握着部长和其他相关人员的手机号码吧？”同样，权——OpenAI的首席战略官——在听证会上也表现出一种事后忏悔的态度，但他对为何公司首席执行官萨姆·阿尔特曼（Sam Altman）在9月1日于旧金山与他面对面会谈时，并未将此事告知澳大利亚副总理理查德·马尔斯（Richard Marles），几乎无法给出解释。
Senator David Pocock helpfully offered: “I assume someone in your government relations team has mobile phone numbers of ministers and various people?”There was a similar air of post-facto contrition as Kwon – OpenAI’s chief strategy officer –could offer few answers about why the company’s CEO, Sam Altman, didn’t inform the Australian deputy prime minister, Richard Marles, about the incident when they met face-to-face in San Francisco on 1 September.
那是在公司向澳大利亚服务部（Services Australia）发送邮件的九天前，也是公司在6月18日首次发现入侵事件后近一个月的时间。
That was nine days before the company emailed Services Australia, and nearly a whole month after it first learned of the 18 June intrusion.
权表示，在见到马尔斯之前，阿尔特曼并不知晓此事。但在今天的委员会听证会之后，原因仍然不明。
Kwon said Altman wasn’t aware of the incident before the Marles meeting. After today’s committee hearing it’s still unclear why.
这是一个庞大的政府机构，或许权说得对，要找到合适对话的人确实“很困难”。但也有人可能会认为，当你的老板与澳大利亚副总理握手时，这或许正是一个难得的好机会。
It’s a big government, and maybe Kwon is right that it’s “difficult” to find the right person to talk to. But some could also argue that your boss shaking hands with Australia’s deputy prime minister would be something of a useful window.
至少我们知道了，”他说，“这家公司并没有用人工智能来撰写那封臭名昭著的电子邮件。值得庆幸的是，他们至少还找了个人来写这封邮件——尽管它最终发到了一个无人问津的收件箱里。”
At least, we learned, he said the company didn’t use AI to write the infamous email. Small blessings that they managed to ask a human to write the email – even if it went to an obscure inbox.
然而，澳大利亚正努力成为数据中心和人工智能领域的科技之都——正如各大科技公司高管在听证会上反复强调的那样，从Anthropic到微软和谷歌——因此，为这些企业设定基本行为准则，明确它们如何在这个国家及其政府面前行事和回应，至关重要。
But with Australia actually striving to become a tech capital for datacentres and AI – as the revolving door of big tech companies told the inquiry, from Anthropic to Microsoft and Google – then setting the basic rules of the road for these firms, about how they must act and respond to this country and its government, is critical.
权表示，OpenAI致力于“非常迅速”地提供未来通知，并且他们目前并未发现其他类似事件。但他也轻描淡写地透露了一个令人震惊的事实：OpenAI仍在仔细筛查与澳大利亚服务部数据泄露事件相关的代理活动日志，而这些日志的总数据量高达50拍字节。1拍字节等于1000太字节，也就是100万吉字节。
Kwon said OpenAI was committed to providing future notifications “very quickly”, and that there were no further incidents they were aware of. But he casually dropped in one staggering fact: OpenAI was still trawling through the activity logs for the agents involved in the Services Australia breach, with those logs totalling 50 petabytes of data. A petabyte is 1,000 terabytes, or 1 million gigabytes.
权还提出了一个令人难以置信的说法：如果一个人不眠不休地手动处理这些数据，也需要6600万年才能完成。
Kwon made the mind-boggling claim that it would take a human 66m years – never sleeping, never resting – to go through that data by hand.
负责检查澳大利亚服务部电子邮件收件箱的团队，想必正祈祷收件箱里不会再藏着什么麻烦事。
The team tasked with checking Services Australia’s email inboxes must be hoping there aren’t any more dramas lurking in there.