Office 2021 LTSC 的支持已结束，看来微软正以对部分欧洲客户的 Microsoft 365 服务中断来庆祝。受影响的服务是全球安全访问（GSA），客户使用它来访问包括 Outlook、OneDrive、SharePoint Online、Teams 和 Windows 365 云电脑在内的服务。我们认为此时“365”这个名称或许有点不准确。根据微软的说法，原因是：“GSA 基础设施的一部分性能低于可接受的性能阈值，影响了对 Microsoft 365 服务的连接，并导致了影响。”
It's the end of support for Office 2021 LTSC and it seems like Microsoft is celebrating with a Microsoft 365 outage for some European customers. The affected service is Global Secure Access (GSA), which customers use to access services including Outlook, OneDrive, SharePoint Online, Teams, and Windows 365 Cloud PCs. We'd argue the "365" moniker is perhaps a little inaccurate at this point. According to Microsoft, the cause is: "A section of GSA infrastructure is performing below acceptable performance thresholds, affecting connectivity to Microsoft 365 services and resulting in impact."
公司正在应用流量和性能优化，系统现在显示出复苏的迹象，但对于那些一直在使用 GSA 访问 Microsoft 365 服务而遇到困难的客户来说，这只是微弱的安慰。时机很不幸，因为它恰逢 Office LTSC 2021 支持结束的时间，而 Office LTSC 2021 是微软的本地版 Office。公司希望客户迁移到 Microsoft 365，尽管如果云服务不合他们的意愿，本地版 Office LTSC 2024 也是可选的。
The company is applying traffic and performance optimizations, and the system is now showing signs of life, which is scant comfort for customers who have struggled to access Microsoft 365 services using GSA. The timing is unfortunate, since it coincides with the end of support for Office LTSC 2021, Microsoft's on-premises version of Office. The company would like customers to migrate to Microsoft 365, though on-premises Office LTSC 2024 is also available if the cloud doesn't tickle their fancy.
目前尚不清楚导致此次最新中断的确切原因。微软不得不在其服务健康状态页面上报告状态更新，因为根据公司的说法：“Microsoft 365 管理员可能无法访问管理中心以获取服务健康信息。”我们查看了该页面，在 cheerful text（“很好！当前无活动问题”）上方，有一条消息写道：“我们目前遇到获取您的服务事件、建议和历史记录信息的困难。请几分钟后再试。”
It's not yet clear what caused the latest outage. Microsoft is having to report status updates on its Service Health Status page because, according to the company, "Microsoft 365 administrators may be unable to access the admin center to get Service health information." We checked, and, above the cheery text, "Great! No active issues," is a message that reads: "We are having trouble getting info about your service incidents, advisories, and history right now. Try again in a few minutes."
企业已经决定是继续使用本地版 Office、转向云端，还是选择其他方案。虽然 Office 2021 LTSC 不会突然停止工作，但微软的支持结束将要求客户出于合规原因采取一些行动，即使没有其他原因。
Enterprises have already decided whether to stick with on-premises Office, move to the cloud, or choose something else altogether. While Office 2021 LTSC won't suddenly stop working, the end of support from Microsoft will require customers to take some action for compliance reasons, if nothing else.
那些已经转向 Microsoft 365 的用户将再次思考他们决定的明智之处，因为微软再次证明，其云服务的可靠性并未达到客户所期望或所需的程度，而“抱歉，我们出错了”这种说法在面对生产力损失时也只能起到有限的作用。®
Those who have taken the leap to Microsoft 365 will be pondering the wisdom of their move as Microsoft has demonstrated, yet again, that its cloud services are not quite as reliable as customers might hope or need, and an "oops, sorry about that" only goes so far where a loss of productivity is concerned. ®