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三菱日联金融集团借助AI处理后台工作,日本银行加强印度IT团队MUFG taps AI for back-office work as Japan banks bolster India IT teams

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PayPay银行正加入日本各大银行的行列,将更多系统工作外包给印度。(图片来源:日经)PayPay Bank is joining Japan's top banks in outsourcing more systems work to India. (Source photos by Nikkei)

东京 -- 随着数字竞争加剧,日本主要银行正转向印度引进人工智能等技术工具,以加快服务交付速度。

TOKYO -- Top Japanese banks are turning to India for artificial intelligence and other tech tools to deliver services faster as digital competition heats up.

在班加罗尔的创业集群中,三菱UFJ金融集团(MUFG)的本地系统开发部门已组建团队,开发一款基于人工智能的平台,用于支持贷款和投资审查。该计划预计能够自动化信贷审查审批文件的准备工作。

In the startup cluster of Bengaluru, a local systems development arm of Mitsubishi UFJ Financial Group has set up a team to develop an AI-powered platform that supports loan and investment screening. The initiative is expected to automate processes like preparing approval documents for credit reviews.

该公司MUFG Global Service雇佣约2500人,负责为其他国家的金融机构和企业客户办理了解客户身份(KYC)程序,同时开发和维护反洗钱系统。

The company, MUFG Global Service, employs around 2,500 people. It handles know-your-customer procedures for financial institutions and corporate clients in other countries, while also developing and maintaining anti-money-laundering systems.

另一家大型日本银行三菱UFJ金融集团(Sumitomo Mitsui Financial Group)已在印度整合系统开发工作。其于2025年10月设立专门子公司,负责管理亚洲、欧洲和美国业务的数据及行政工作。

Another big Japanese bank, Sumitomo Mitsui Financial Group, has been consolidating system development in India. It established a dedicated subsidiary in October 2025 to handle data management and administrative work for operations across Asia, Europe and the U.S.

该集团计划组建约1000名员工的团队,并将年度成本降低约100亿日元(6300万美元)。

The group aims to build a team of around 1,000 employees and reduce annual costs by roughly 10 billion yen ($63 million).

日本其他金融集团三菱UFJ金融集团(Mizuho Financial Group)也在扩大负责海外IT和后台工作的印度业务,计划在截至2026财年结束前,将相关人员增至约1000名,提前一年完成计划。其印度团队已参与贸易、风险管理和人工智能开发。

Mizuho Financial Group is also expanding Indian operations responsible for overseas IT and back-office work, planning to increase related staff to around 1,000 employees by as soon as the end of fiscal 2026, a year ahead of schedule. Its Indian teams have been involved in trade, risk management and AI development.

日本在线银行PayPay Bank计划将其核心银行系统迁移至云端平台,并计划在2028财年前建立内部运营架构。

Japanese online bank PayPay Bank plans to transfer its core banking system to a cloud-based platform and establish an in-house operating structure by fiscal 2028.

开发工作由PayPay India完成,这是该行的首个海外基地,于2022年成立,现有员工超过100人,包括本地工程师。此前,该行一直使用与富士通合作运营的核心系统。

Development is being handled by PayPay India, the bank's first overseas base, established in 2022 and staffed by more than 100 people, including local engineers. Until now, the bank has used a core system operated in partnership with Fujitsu.

随着日本利率上升,各家银行正通过促销活动和新产品竞相吸引存款。“关键在于我们能多快缩短从决策到实际创造产品的周期,”PayPay银行产品负责部长平川宗德表示。

As interest rates rise in Japan, banks are competing to attract deposits with promotional campaigns and new products. "What matters is how quickly we can shorten the cycle from decision-making to actually creating something," said Munenori Hirakawa, head of products at PayPay Bank.

大型跨国企业正在设立被称为“全球能力中心”的数字研发枢纽,印度各邦政府正推销自己作为此类投资的目的地。这些中心越来越被期望不仅提供后台支持,还要利用人工智能等技术提供开发职能。

Big multinationals are establishing digital research hubs known as global capability centers, with Indian state governments promoting themselves as destinations for such investment. These centers are increasingly expected to provide not only back-office support but also development functions powered by AI and other technologies.

摩根大通等华尔街银行也在印度增加招聘。一位日本银行业人士表示,工程师的人事成本“仅通过将业务从美国迁至印度,就可削减至约三分之一;从英国迁移则可减半。”

JPMorgan Chase and other Wall Street banks have also increased hiring in India. Personnel costs for engineers "can be cut to about one-third simply by relocating operations from the U.S., or to about half when moving from the U.K.," a Japanese banking source said.

印度的优势不仅在于劳动力成本。与老龄化的日本形成对比,印度的平均年龄仅为28至29岁。该国既拥有不断增长的人口,又拥有IT开发所必需的大量工程师供给。预计到2030年代,印度将保持每年6%至7%的经济增长。

India's advantages extend beyond labor costs. In contrast to aging Japan, its average age is just 28 to 29. The country offers both a growing population and a large supply of engineers essential for IT development. Economic growth of 6% to 7% annually is projected through the 2030s.

根据日本人才派遣公司Human Resocia汇总的2025财年估算,作为人口最多的国家,印度拥有全球最大的IT工程师队伍,约500万人,其次是美国的440万、中国的342万和日本的154万。

India, the most populous nation, has the world's largest IT engineer workforce with roughly 5 million engineers, followed by the U.S. with 4.4 million, China with 3.42 million and Japan with 1.54 million, according to fiscal 2025 estimates compiled by Japanese staffing firm Human Resocia.

日本三大银行也在拓展印度金融市场本身。4月,三菱UFJ金融集团(MUFG)完成了对非银行贷款机构Shriram Finance的投资。三井住友金融集团(SMFG)已入股商业银行Yes Bank,瑞穗金融集团则同意收购投资银行Avendus Capital。

Japan's top three banks have also been expanding into India's financial market itself. In April, MUFG completed its investment in nonbank lender Shriram Finance. SMFG has taken a stake in commercial lender Yes Bank, while Mizuho has agreed to acquire investment bank Avendus Capital.

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