聊天机器人还告诉她，要向医生隐瞒减量计划。据起诉书称，鲍文·万（Bowen Wan，音译）正在服用抗癫痫药物，聊天机器人为她提供了一份减量时间表以降低剂量。一名女子在癫痫发作后死亡，此前她从聊天机器人那里得到了危险建议，这促使她的父母于本周早些时候起诉OpenAI。
The chatbot also told her to hide the tapering plan from her doctors. Bowen Wan was on anti-seizure medication, and chatbot provided her with a tapering schedule to reduce dosage A woman’s death from an epileptic seizure after she received dangerous advice from a chatbot has prompted her parents to sue OpenAI earlier this week.
这起法律诉讼是最新一起原告指控机器人向用户提供建议、最终导致用户死亡的案件。据起诉书称，在本案中，居住在西雅图的31岁中国软件工程师鲍文·万在亚马逊解雇她后，曾向ChatGPT寻求建议。
The legal action is the latest lawsuit that in which plaintiffs allege that a bot provided counsel to a user that ultimately led to their death In this case, Bowen Wan, a 31-year-old Chinese software engineer living in Seattle, sought advice from ChatGPT after Amazon fired her, according to the lawsuit.
她需要找到一份新工作以获得永久居留权，并担心她服用的抗癫痫药物拉莫三嗪（Lamotrigine）妨碍了她的英语口语能力。她需要语言技能来应对面试。
She needed to find a new job to obtain permanent residency and was concerned that her anti-seizure medication, Lamotrigine, was impeding her ability to speak English. She needed the language skills for interviews.
起诉书称，该机器人用中文与她交流，为她提供了一份减量时间表，将她的400毫克剂量减至零，这是任何医生都未曾开具的方案。ChatGPT告诉她，减量“极有可能”让她恢复英语口语能力。
The bot, communicating in Chinese, provided her a tapering schedule to reduce her 400mg dose to zero, a regimen no physician had prescribed, the lawsuit states. ChatGPT told her the tapering made it “highly likely” that she would be able to regain her ability to speak English.
起诉书称，该机器人还告诉她避开医生，并鼓励“医疗自由胜过遵医嘱”。
The bot also told her to avoid her physicians and encouraged “medical freedom over obeying the doctor”, the complaint states.
起诉书称，在一次家庭医生预约前，该机器人表示：“不要提拉莫三嗪减量计划。”在减药过程中，她开始出现局灶性癫痫发作症状。万询问机器人是否需要担心脑损伤。起诉书指控，该工具让她放心，称她不必担心，且她经历的并非癫痫发作。
Before an appointment, with a primary care physician, the bot stated, “Do not mention Lam reduction plan.”While reducing her medication, she started experiencing symptoms of focal seizures. Wan asked the bot if she needed to worry about brain damage. The tool reassured her that she did not and that what she had experienced was not a seizure, the lawsuit alleges.
她继续遭受癫痫发作折磨，但机器人却告诉她继续减量。今年2月12日，她因癫痫发作死亡。她的父母当时在中国，因联系不上她，便飞往西雅图，于2月14日发现她已去世，起诉书称。
She continued to suffer seizures, but the bot told her to keep tapering her medication. On 12 February this year, she died from a seizure. Her parents, who were in China, had not heard from her so they flew to Seattle and found her dead on 14 February, the lawsuit states.
原告指控，OpenAI 本可以防止万某的死亡，但因其在中文交互时未在机器人中建立适当的防护措施而未能做到。
The plaintiffs allege that OpenAI could have prevented Wan’s death, but failed because it had not built the proper safeguards into the bot when it communicated in Chinese.
起诉书称，OpenAI 本可以对万某发送的每一个提示词都编程发出“绝对性警告”。例如：“我不是持证医生。请咨询您的医疗服务提供者。”万某的父母正寻求因其死亡而获得赔偿，并要求阻止 OpenAI 在其产品用户身上“无证行医”。
OpenAI could have programmed the bot to issue “a categorical warning to every prompt” Wan sent, the suit stated. For example, “I am not a licensed physician. Consult your healthcare provider.”Wan’s parents are seeking damages for her death and to prevent OpenAI from practicing medicine “without a license on the users of their products”.
OpenAI 发言人德鲁·普萨特里对《纽约时报》表示，鲍恩的遭遇“是一个令人无比心碎的情况”，但万某使用的 ChatGPT 版本已不再提供。普萨特里称，新版本在识别何时需要紧急关注方面表现更好。
An OpenAI spokesperson, Drew Pusateri, told the New York Times that Bowen’s story was “an incredibly heartbreaking situation” but that Wan used a version of ChatGPT that was no longer available. Newer versions are better at recognizing when a matter needs urgent attention, Pusateri said.
普萨特里对《时报》表示：“虽然 ChatGPT 无法替代医疗护理，但我们相信 AI 可以在帮助人们理解健康信息、应对保险和复杂的医疗体系、以及为与医疗专业人士的预约做准备方面发挥作用。”
“While ChatGPT is not a substitute for medical care, we believe AI can play a role in helping people make sense of health information, navigate insurance and complex healthcare systems, and prepare for appointments with medical professionals,” Pusateri told the Times.
其他人也指控 OpenAI 对其亲人的自杀负有责任。多起诉讼涉及机器人鼓励青少年自杀并提供自杀指导的案件。
Others have also alleged that OpenAI is responsible for their loved ones’ suicides. Several lawsuits concern cases in which the bot encouraged teens to kill themselves and provided guidance on how to do so.
针对其中一些案件，OpenAI 发言人在 2025 年也将这些死亡称为“令人无比心碎的情况”。
In response to some of those cases, an OpenAI spokesperson in 2025 also called the deaths an “incredibly heartbreaking situation”.