微软服务中断导致 Teams、Outlook 和 Copilot 遭遇“连接问题”全球用户在微软称其基础设施遭遇“负载升高”后报告出现问题文 / 亚当·戈德史密斯微软表示，在全球用户于周四报告服务中断后，公司正在努力解决“连接问题”。
Microsoft outage sees Teams, Outlook and Copilot suffer 'connectivity issues' Users worldwide report issues after tech giant says its infrastructure has been hit by "elevated load" By Adam Goldsmith Microsoft says it is working to tackle "connectivity problems" after users worldwide reported outages on Thursday.
受影响的服务包括 Teams、Outlook 以及微软的 AI 软件 Copilot。
Services including Teams, Outlook and Microsoft's AI software Copilot were affected.
这家科技巨头称，其基础设施的一个部分正经历“负载升高”，这很可能是导致连接错误的原因。
The tech giant said a part of its infrastructure was experiencing "elevated load", which was likely contributing to connectivity errors.
虽然问题最初在美国被报告，但微软表示连接问题可能影响“任何地区”的用户。
While the issue was originally reported in the US, Microsoft said the connectivity problems could affect users "in any region".
周四晚间格林威治标准时间 18:30 左右，监测网站 Downdetector 显示英国用户报告微软产品问题的数量激增。
At around 18:30 GMT on Thursday evening, monitoring website Downdetector showed a spike in UK users reporting issues with Microsoft products.
微软在一份声明中表示：“我们确定负载升高并非由流量增加引起，而是由于多台服务器意外不可用，导致剩余基础设施承受压力。”
"We determined the elevated load isn't driven by an increase in traffic, but by a number of servers being unexpectedly unavailable; straining the remaining infrastructure," Microsoft said in a statement.
在格林威治标准时间 19:50 发布的进一步更新中，微软称正在“测试一种配置”以修复该问题，该问题“导致服务器无法通过自动健康检查而变得不可用”。微软补充称，所有受影响的服务器均已重启。
In a further update issued at 19:50 GMT, Microsoft said it was "testing a configuration" to fix the problem, which was "causing servers to fail automated health checks and become unavailable". All affected servers had been restarted, it added.