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联合航空因安全顾虑阻止AI代理预订航班United Airlines blocks AI agents from booking flights over security concerns

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联合航空控股公司正在采取措施,阻止第三方人工智能代理预订航班和访问客户账户,以应对即将到来的假日出行季。该航空公司表示,将不允许客户使用这些AI代理预订航班或管理预订。

United Airlines Holdings Inc. is moving to block third-party artificial intelligence agents from booking flights and accessing customer accounts ahead of the holiday travel season. The airline stated it will not allow customers to use these AI agents to book flights or manage reservations.

该航空公司称,此举是保护客户信息和遵守法规所必需的。联合航空认为,使用人工智能代理进行航班预订存在安全风险,并可能违反联邦规定。

The carrier said that the measure is necessary to protect customer information and comply with regulations. United believes that using an artificial intelligence agent to make flight reservations poses security risks and could violate federal rules.

该航空公司进一步指出,自动化助手带来数据隐私风险,表示不想再创造一个中间商。因此,该航空公司禁止数字助手登录账户和管理预订。

The airline further noted that automated assistants present data-privacy risks, stating that it does not want to create another middleman. As a result, the carrier is barring digital assistants from logging into accounts and managing reservations.

这一决定是在各行各业的公司对能够代表用户执行任务的AI代理的迅速崛起采取不同应对方式之际做出的。

This decision comes as companies across various industries take divergent approaches to the rapid rise of AI agents capable of carrying out tasks on behalf of users.

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