
能力越大,责任越大——而不让技能退化的责任可能完全落在你的肩上。虽然你的雇主很可能希望你使用 AI,但他们可能没有为你做好准备,应对因过度使用该技术而导致的认知技能萎缩。波士顿咨询公司(BCG)全球人员与组织负责人大卫·马丁对《商业内幕》表示:“人们存在让自己技能退化到在市场上失去生存能力的生存风险。”
With great power comes great responsibility — and the responsibility not to deskill may fall squarely on your shoulders. While your employer likely wants you using AI, they might not be preparing you for the atrophy of cognitive skills that can come with heavy use of the tech. "There is existential risk of people deskilling themselves to the point of being unviable in the market," David Martin, Boston Consulting Group's global lead of people and organization, told Business Insider.
你的老板可能已经注意到了这一点。BCG 6 月份对 70 多位全球高管的研究显示,有一半人认为关键技能正在其组织内积极流失。报告称,不幸的是,消退最快的技能正是领导者认为对长期绩效最重要的技能。这些技能包括问题构建、判断力、创造性思维和方案评估。
Your boss may already be taking notice. A June BCG study of over 70 global C-suite leaders revealed that half see critical skills actively eroding within their organizations. Unfortunately, the skills fading fastest are the ones leaders say matter most to long-term performance, the report said. That includes problem framing, judgment, creative thinking, and solution evaluation.
尽管存在这些担忧,但研究表明,大多数组织并未采取行动提供帮助。BCG 发现,只有十分之一的公司有应对技能退化的具体计划,而三分之一的公司根本没有讨论过这个问题。这使得员工必须主动保护自己的技能组合。
Despite concerns, the research suggests most organizations aren't stepping in to help. BCG found that only one in 10 companies has a concrete plan to address deskilling, while a third haven't discussed it at all. That leaves it up to employees to proactively protect their own skillsets.
同时担任 BCG 董事总经理和资深合伙人的马丁分享了两个可能削弱批判性思维的习惯——以及你应该如何应对这种退化:如果你被基本的追问难住,可能是过度依赖 AI 了。马丁表示,当某人本该阅读幻灯片却只求 AI 摘要时,这显而易见,因为他们无法回答任何追问,也无法深入了解材料的下一层细节。“就像他们只知道 AI 告诉他们的内容,”马丁说。
Martin, who also serves as managing director and senior partner at BCG, shared two habits that could weaken critical thinking — and what you should do to address this decay: If you're getting stumped by basic follow-up questions, you may be relying too much on AI. Martin said it's obvious when someone asked for an AI summary of a slide deck they were supposed to read, because they can't answer any follow-up questions or get to that next level of detail about the material. "It's like they only know what the AI told them," Martin said.
他表示,最优秀的员工仍会运用批判性思维自问追问,即使 AI 已给出初步摘要。在领导者最看重判断力和品味的世界里,你可能不想将需要战略和专业知识的任务外包。
He said the strongest workers will still apply critical thinking to ask themselves follow-up questions, even if AI gives them an initial summary. In a world where judgement and taste are top of mind for leaders, you may not want to outsource tasks that require strategy and expertise.
Martin表示,他能察觉到那些不仅将AI用于撰写邮件等琐碎任务,更将其用于核心业务和内容创作的员工中存在技能退化现象。Martin称,他不会劝阻员工将AI用于核心任务,但警告不要在缺乏自身审视和批判性思维的情况下依赖AI输出结果。Martin建议,员工不应盲目接受输出结果,而应扮演“反方”角色,自问那些自己或他人可能会提出的问题。
Martin said that he can spot erosion among employees who are using AI not just for menial tasks like writing their emails, but also for the core of their business and content. Martin said he wouldn't discourage workers from using AI for core tasks, but cautioned against relying on AI output without applying their own level of scrutiny and critical thinking. Instead of simply accepting the output, workers should take on the role of adversary, asking themselves the questions they or others might have, Martin said.
“假设你看到的内容是错误或失实的,然后站在对立面去反驳,”Martin说。“针对AI的说法组建一个‘红队’进行攻防演练。”为对抗认知衰退,Martin建议每季度有意识地休整一周,完全不用AI。目标很简单:向自己证明,没有拐杖也能以平时或更高的水平完成工作。Martin表示,鉴于AI承诺带来巨大的生产力提升,企业有利益动机在自动化任务与不涉及该技术的工作之间取得平衡。“过度依赖它可能很危险,”Martin说。“所以暂时抽离一下会非常有帮助。”
"Assume that what you see is wrong or misinformed, and then play the other side of it," Martin said. "Build a red team against what the AI says." To counter cognitive decay, Martin recommends taking a one-week intentional break from AI every quarter. The goal is simple: Prove to yourself that you can still execute your job at, or above, your usual level without a crutch. Given AI's promise of massive productivity gains, companies have a vested interest in balancing automated tasks with work that doesn't involve the technology, Martin said. "It can be dangerous if you rely on it too much," Martin said. "So a break from it can be really helpful."