周三上午发布的一项调查显示，高管信任人工智能超过自身判断的可能性是普通员工的两倍。
Executives are twice as likely as rank-and-file workers to trust over their own judgment, per a survey out Wednesday morning.
为什么重要：这是一个令人担忧的发展。领导者受聘正是依靠他们的经验和知识。
Why it matters: It's a worrying development. Leaders are hired for their experience and knowledge.
- 将这些外包给人工智能会增加做出不符合现实的决策的风险，这些决策随后会在公司内外产生连锁反应。
• Outsourcing that to AI raises the risk of making decisions that don't line up with reality, which then reverberate across companies and beyond.
用数字说话：职场研究与媒体公司 Charter 的调查显示，32.8% 的高管表示他们比信任自己的判断更信任人工智能。
By the numbers: 32.8% of executives said that they trust AI more than their own judgment, according to the survey from Charter, a workplace research and media company.
- 这一比例是普通员工或独立贡献者的两倍。仅有 16.3% 的独立贡献者持相同看法。
• That's twice the rate for workers, or individual contributors. Just 16.3% of individual contributors said the same.
- 这种分歧在低于高管的层级中也有所体现——34.8% 的管理者表示他们比信任自己的判断更信任人工智能。
• The divide shows up at the level below executives — 34.8% of managers said they trust AI more than their own judgment.
宏观审视：“认知卸载”是指使用人工智能等工具来减少脑力劳动的术语。
Zoom out: "Cognitive offloading" is a term for using tools like AI to reduce mental effort.
- 该报告的合著者写道：“尽管高管拥有最丰富的经验，但他们比任何人都更常这样做。”
• "Executives—despite having the most experience—are doing it more than anyone," the report's coauthors wrote.
Charter 于 8 月调查了 5,002 名美国办公室员工，这些员工来自拥有至少 100 名员工的公司，并表示他们在工作中使用了人工智能，其中包括 2,952 名独立贡献者、1,547 名管理者和 503 名高管——包括副总裁、高管层人员、所有者和创始人。
Charter in August surveyed 5,002 U.S. office workers, at companies with at least 100 employees, who said they use AI at work, including 2,952 individual contributors, 1,547 managers and 503 executives — including vice presidents, C-suite executives, owners and founders. Between the lines:
字里行间：报告合著者、曾任 Slack 高管现任 Charter 驻场高管并参与撰写该报告的布赖恩·埃利奥特（Brian Elliott）表示，大多数高管都承受着巨大的压力，需要非常迅速地知道许多问题的答案——人工智能至少在短期内可以对此提供帮助。
Most executives are under a lot of pressure to know the answers to a lot of questions really quickly — and AI can help with that at least in the short term, says report coauthor Brian Elliott, a former Slack executive who is now executive-in-residence at Charter and co-wrote the report.
- 他说，人工智能“非常契合某些高管‘很少出错、从不怀疑’的倾向”。
• AI "lends itself very well to the 'seldom wrong, never in doubt' tendency that some executives have," he says.
- “如果你觉得作为一名高管，你必须‘不懂装懂直到成功’，那么人工智能肯定会助长这些倾向，因为你可以表现得非常聪明、反应极快。”
• "If you feel like you have to fake it until you make it as an executive, then AI is certainly going to feed those tendencies because you can appear to be really smart, really quick."
他描述了有些科技高管利用人工智能在周末构建产品原型，然后期望他们的团队迅速将其转化为功能性产品，却不理解其中涉及的更复杂的工作。
He described tech executives who use AI to build product prototypes over a weekend, then expect their teams to quickly turn those into functioning products without appreciating the more complicated work involved.
- “人工智能非常擅长给你提供高管摘要。它不一定擅长为你今天遇到的问题提供非常具体的答案，而这正是独立贡献者更常面临的情况。”
• "AI is really good at giving you the executive summary. It's not necessarily as good at giving you the very specific answer to the problem you've got today, which is more often what an individual contributor faces."
现实检验： Charter 的调查衡量了高管对人工智能自我报告的信任度，但并未衡量他们在做出重大决策时是否真的遵循了人工智能的建议。
Reality check: The Charter survey measures executives' self-reported trust in AI, but not whether they actually follow its advice when making consequential decisions.
- 该报告的调查结果总体上对人工智能在职场中的潜力持肯定态度。42.7% 的人工智能用户表示它改善了他们的工作和个人生活。
• The report's findings were overall positive about AI's potential in the workplace. 42.7% of AI users said it improved both their work and personal lives.
摩擦点：研究人员在对另外 91 名工人进行的单独定性访谈中观察到，工人面临的一个关键紧张局势是人工智能带来失业的威胁。
Friction point: A key tension for workers is the threat of AI job loss, the researchers observed in separate qualitative interviews with 91 more workers.
- 调查发现，员工对人工智能越熟练，他们就越意识到有多少工作可以在没有他们的情况下完成。
• The better workers become with AI, the more they realize how much can be done without them, the survey found.
- 存在一种“挥之不去的紧张关系”。
• There's a "persistent tension."
底线：埃利奥特表示，高管们基本上不受这种紧张关系的影响。
The bottom line: Executives are mostly free from that tension, says Elliott.
- “人工智能首席执行官出现并接管公司的几率微乎其微。”
• "The odds that an AI CEO shows up and takes over a company are excruciatingly low."