
作者:María Paula Mijares Torres Meta Platforms Inc. 表示,其自动化安全系统在全国范围内一系列示威活动高峰期间,错误地暂停了 No Kings Coalition 的 Instagram 账户。
By María Paula Mijares Torres Meta Platforms Inc. said an automated security system mistakenly suspended the Instagram account of the No Kings Coalition at the height of a nationwide series of demonstrations.
该科技公司对这一中断事件道歉,并提供了更详细的说明。该事件发生在该组织为 11 月 3 日中期选举进行早期投票推动期间。
The technology company offered an apology and a more detailed explanation for the disruption, which came during the group’s early-voting push ahead of the Nov. 3 midterm elections. Instagram’s engineering team found that the accounts’ “reading” activity triggered the security system.
Instagram 的工程团队发现,该账户的“阅读”活动触发了安全系统。来自 Anthropic PBC 的 Claude 工具在周六以大约正常速率四倍的强度突发访问了个人资料、帖子和话题标签,Meta 通讯副总裁 Andy Stone 在周日的社交媒体帖子中写道。
A tool from Anthropic PBC’s Claude was accessing profiles, posts and hashtags at roughly four times the normal rate in intense bursts Saturday, Andy Stone, Meta’s vice president of communications wrote in a social media post Sunday. “These abrupt, high-volume, sequential requests in a short period resembled automated bot traffic rather than an ordinary human browsing our systems,” Stone said.
“这些在短时间内出现的突发、高容量、连续请求更像是自动机器人流量,而非普通人类在浏览我们的系统,”Stone 说。
Meta said an automated review about an hour later determined the account shouldn’t have been removed and restored it, though it took longer to return administrative access.
Meta 表示,大约一小时后进行的自动审查认定该账户本不应被移除,于是将其恢复,尽管恢复管理员访问权限花费了更长时间。“我们要重申对这一错误的诚挚歉意,”Stone 说。
“We want to reiterate our sincere apology for the error,” Stone said. The No Kings Coalition, an anti-Trump group, said Saturday that its Instagram page was unavailable for about 90 minutes and that organizers remained locked out of the account even after it became publicly visible again.
反特朗普组织 No Kings Coalition 周六表示,其 Instagram 页面在大约 90 分钟内无法访问,即使页面再次公开可见,组织者仍被锁定在账户之外。根据该联盟的说法,完全访问权限是在周六纽约时间下午 5 点 33 分恢复的。
Full access was restored at 5:33 p.m. New York time on Saturday, according to the coalition.
组织者批评 Meta 在示威期间限制了该账户,称 Instagram 是与支持者沟通的关键平台。
Organizers criticized Meta for restricting the account during the demonstrations, saying Instagram was a crucial platform for communicating with supporters.
该联盟表示,数百万人参加了遍布全美 50 个州及华盛顿特区的近 3000 场活动,旨在扩大早期投票渠道并捍卫选举诚信。
The coalition said millions of people participated in nearly 3,000 events in all 50 states and Washington in an effort to expand early vote access and defend election integrity.
Stone 在周日的声明中没有具体说明是哪个 Claude 工具涉及此事,是谁在操作它,或者它在与该账户相关的情况下正在进行什么活动。No Kings 未能立即回应置评请求。
Stone’s statement on Sunday didn’t specify which Claude tool was involved, who was operating it or what activity it had been carrying out in connection with the account. No Kings did not immediately respond to a request for comment.
该说明澄清了 Meta 对此事件的最初说法。Stone 在周六表示,异常高频的发布、分享或评论触发了公司的自动化系统,而这种活动导致了 No Kings 账户被暂停。他称该行为“显然”是一个错误。
The explanation clarified Meta’s initial account of the incident. Stone said Saturday that unusually high rates of posting, sharing or commenting had triggered the company’s automated systems and that such activity had caused the No Kings account to be suspended. He called the action “clearly” an error.
自特朗普就职以来,No Kings 已组织了多场反特朗普抗议活动,该组织表示计划在周三举行一次全国性组织电话会议,重点关注选举日前的投票率。
No Kings, which has organized several anti-Trump protests since he was inaugurated, said it plans a national organizing call Wednesday focused on turnout ahead of Election Day.