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Booking.com遭欧盟调查,涉及网络钓鱼诈骗和虚假房源Booking.com targeted in EU investigation into phishing scams, fraudulent listings

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Booking.com logo is seen in this illustration taken August 5, 2025. REUTERS/Dado Ruvic/Illustration

BRUSSELS, Oct 21:欧盟科技监管机构将调查在线酒店预订网站Booking.com是否采取足够措施清除欺诈性房源和网络钓鱼诈骗,以符合欧盟在线内容规则,欧盟委员会周三表示。

BRUSSELS, Oct 21 : EU tech regulators will investigate whether online hotel reservation website Booking.com is doing enough to weed out fraudulent listings and phishing scams to comply with EU online content rules, the European Commission said on Wednesday.

欧盟委员会是欧盟的科技和竞争执法机构,表示在初步调查以及分析Booking.com本年度和此前三年提交的风险评估报告后,决定开展调查。

The Commission, which is the EU tech and competition enforcer, said it opened an investigation following a preliminary probe and after analysing risk assessment reports submitted by Booking.com this year and the previous three years.

根据欧盟的《数字服务法案》,大型在线平台必须在其网站上采取更多措施打击非法和有害内容,否则违规者可能面临最高达其全球年营业额6%的罚款。

Big online platforms are required to do more to tackle illegal and harmful content on their sites under the bloc's Digital Services Act, or risk fines of as much as 6 per cent of their global annual turnover for violations.

Booking.com表示,正在与欧盟委员会建设性地接触。“安全、信任和个人信息保护是Booking.com的首要任务,”该公司一位发言人表示。

Booking.com said it was engaging constructively with the Commission. "Security, trust and the protection of personal information are top priorities at Booking.com," a spokesperson for the company said.

“我们始终致力于与相关政府、监管机构、执法部门和行业合作伙伴合作,打击网络犯罪和在线欺诈,保护旅行者和合作伙伴。”欧盟调查将聚焦于虚假房源——例如不存在的房产——冒充诈骗以及不合规的住宿报价,以及Booking.com是否已正确识别、评估和缓解与这些问题相关的系统性风险。

"We remain committed to working with relevant governments, regulators, law enforcement and industry partners to combat cybercrime and online fraud, and protect travelers and partners." The EU investigation will focus on fake listings — such as for non-existent properties — impersonation fraud and non-compliant accommodation offers, and whether Booking.com has properly identified, assessed and mitigated the systemic risks related to these.

欧盟委员会表示,监管机构还将调查利用Booking.com与住宿提供商共享的预订和客人数据实施的网络钓鱼诈骗。

Regulators will also look into phishing scams exploiting Booking.com's reservation and guest data shared with accommodation providers, the Commission said.

第三个要素是付费的推广房源未被明确标识为广告。Booking.com隶属于Booking Holdings。

A third element will be paid-for boosted listings not clearly identifiable as s. Booking.com is part of Booking Holdings.

“欧洲人应该能够预订假期,而无需担心遭受诈骗,”欧盟科技主管亨娜·维尔库宁在一份声明中表示。

"Europeans should be able to book their holidays without fear of being scammed," EU tech chief Henna Virkkunen said in a statement.

“《数字服务法案》对平台应对这些风险设定了明确责任,我们必须确保欧洲领先的预订平台认真对待这些责任,”她表示。

"The Digital Services Act sets clear responsibilities on platforms to address these risks, and we must ensure that the leading booking platform in Europe takes those responsibilities seriously," she said.

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