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维持美国航空运转的系统老旧不堪,这让解决这一问题变得难上加难The systems used to keep America flying are ancient. That makes fixing the problem that much more difficult

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11月14日周六,在美国联邦航空管理局解除全国范围内的航班停飞令后,一架飞机从弗吉尼亚州尚蒂伊的华盛顿杜勒斯国际机场控制塔上方腾空而起。A plane takes off over the control tower at Washington Dulles International Airport in Chantilly, Virginia, after the Federal Aviation Administration lifted a nationwide ground stop, on Saturday, November 14.
一架飞机在美国联邦航空管理局解除全国性停飞令后,于2026年11月14日在弗吉尼亚州尚蒂伊的华盛顿杜勒斯国际机场塔台上空起飞。Cliff Owen/APA plane takes off over the control tower at Washington Dulles International Airport in Chantilly, Virginia, after the Federal Aviation Administration lifted a nationwide ground stop, on November 14, 2026. Cliff Owen/AP

在某些方面,美国的空中交通管制系统表现得比人们想象的要好得多——尽管要说服最近几天出行计划被彻底打乱的100多万名乘客,这一点实在很难做到。

In some ways, America’s air traffic control system performs far better than one might think — even if it would be tough to convince the more than one million passengers who had their travel plans upended in recent days.

它要应对巨大的空域以及每天超过4.5万架次的航班。然而,事故极其罕见,即使在其陈旧的设备发生故障时也是如此。

It handles a huge airspace and more than 45,000 flights a day. Yet, failures are exceedingly rare, even when its antiquated equipment breaks down.

目前的系统使用写有航班名称的纸条在管制员之间交接,并使用软盘和铜线来处理该系统近三分之一的通信。

The current system uses strips of paper with the names of flights on them to be handed off from one controller to another, floppy computer discs and copper wire to handle communications for nearly a third of the system.

专家表示,修复如此庞大的系统绝非易事,部分原因在于现有系统过于陈旧。

Experts say that fixing a system this large is a tall order, partly because the current system is so old.

大气研究集团(Atmosphere Research Group)总裁兼旅游业分析师亨利·哈特韦尔特(Henry Harteveldt)说:“如果你拥有一辆车30年,随着车龄增长,要找到保持其运转所需的替换零件就会越来越困难。为任何行业服务的任何技术都是如此。航空和民航技术的许多部分由于年久,已经不再适用了。”周五下午,维持这一陈旧空管制系统运转的艰苦努力,最终还是让美国联邦航空管理局以及100多万名已经在机上和准备登机的乘客受到了影响。问题出现时,一名承包商正在将部分铜线更换为光纤。

“If you own a car for 30 years, it’s going to be increasingly difficult as the car gets older to find the replacement parts you need to keep it in operating condition. The same is true of any kind of technology serving any kind of industry,” said Henry Harteveldt, president of Atmosphere Research Group and a travel industry analyst. “There are many parts of airline and aviation technology that are no longer fit due to their age.”And Friday afternoon, the painstaking efforts to keep that antiquated air traffic control system functioning caught up with the Federal Aviation Administration and the more than one million on-board and would-be passengers. The problems arose when a contractor was working to replace some of the copper wire with fiber optics.

国土安全部长马克韦恩·穆林(Markwayne Mullin)说:“那些新设备、新技术简直让老系统不堪重负。这种拼凑的做法行不通。”空中交通管制系统中负责监控并与巡航高度飞机进行通信的部分,已经不再具备足够的可靠性来维持这些飞机在空中飞行或允许新飞机起飞。因此,根据追踪服务机构FlightAware的数据,美国联邦航空管理局下令实施了罕见的全国范围“地面停飞”,导致9200个航班被取消。

“That new equipment, new technology just was overwhelming the older system,” said Secretary of Homeland Security Markwayne Mullin. “The patchwork doesn’t work.”The part of the air traffic control system that monitors and communicates with planes at their cruising altitude was no longer reliable enough to keep those planes in the air or allow new planes to take off. So, the FAA ordered a rare systemwide “ground stop,” leading to 9,200 canceled flights, according to tracking service FlightAware. And even though the ground stop was lifted just after 8 p.m.

美国交通部部长肖恩·达菲于2026年11月14日在美国交通部举行的新闻发布会上讲话。Tom Brenner/APTransportation Secretary Sean Duffy, speaks during a news conference at the US Department of Transportation, on November 14, 2026. Tom Brenner/AP

尽管周五美国东部时间晚上 8 点刚过地面停飞令解除,但由于人员配备问题或飞机未停放在正确的城市,许多航班当时仍无法起飞。因此周六又有 6200 个航班被取消。

ET on Friday, many flights could not be started at that point due to staffing issues or the lack of planes being in the right city. So another 6,200 were canceled on Saturday.

交通部长肖恩·达菲表示,问题在于要在维持现有陈旧系统运行的同时,推出一个现代化系统。

Transportation Secretary Sean Duffy said the problem is coming up with a modern system while keeping the current antiquated system up and running.

“我不想对任何人撒谎,”他在周五晚同一场新闻发布会上说。“我们正在做的事很难,过去之所以没做成,就是因为它难。但我要告诉你们,什么都不做,反而会给系统注入大得多的风险。

“I don’t want to lie to anybody,” he said Friday night at the same press conference. “What we’re doing is hard, and it hasn’t happened in the past because it is hard. But I’ll tell you, by doing nothing, you inject way more risk into the system.

“我们用的是 1980 年代的技术、1990 年代的软件,来运行 1970 年代的雷达——我们已经不生产零部件了,”他说。周五的地面停飞并非老化基础设施首次扰乱出行。

“We use 1980s technology, 1990s software, to use 1970s radar that we don’t make parts for anymore,” he said. Friday’s ground stop wasn’t the first time the aging infrastructure has disrupted travel.

一名旅客于2026年11月14日在弗吉尼亚州华盛顿杜勒斯国际机场林肯纪念堂照片下睡觉。Cliff Owen/APA traveler sleeps under a photo of the Lincoln Memorial at Washington Dulles International Airport in Virginia, on November 14, 2026. Cliff Owen/AP

2025 年 5 月,指挥繁忙的纽瓦克自由机场周边航班的空管系统出现通信故障,导致联邦航空局限制航班数量,空管员因无法与飞机通联而压力过大,部分人休创伤假,导致人员短缺进一步恶化。

Communication issues with the air traffic control systems directing flights around heavily trafficked Newark Liberty Airport in May 2025 caused the FAA to limit the number of flights and resulted in air traffic controllers becoming so stressed from not being able to communicate with planes that some workers took trauma leave, causing a staffing shortage to worsen.

与周五停飞类似,2023 年 1 月,用于通知飞行员航路状况的系统瘫痪,导致所有航班停飞。

In a similar situation to Friday’s grounding of flights, in January 2023, the system used to notify pilots of their route’s conditions went down, grounding all flights.

不仅联邦航空局在应对老旧技术,航空公司本身也在使用过时工具。

It’s not just the FAA that copes with older technology. Even the actual airlines use outdated tools.

2026年11月13日,在全国性停飞令期间,旅客在纽约市拉瓜迪亚机场(LGA)达美航空柜台的航班信息显示屏附近。Bing Guan/Bloomberg/Getty ImagesTravelers near a flight information board at the Delta counter during a nationwide ground stop at LaGuardia Airport (LGA) in New York City on November 13, 2026. Bing Guan/Bloomberg/Getty Images

2024 年 7 月,网络安全软件供应商 CrowdStrike 的一次自动更新导致 Windows 电脑大面积故障,波及全球各地公司,并迫使电脑重启。但没有哪家公司恢复正常运营比达美航空更困难,其机组人员追踪软件恢复上线困难重重,导致无法为飞机安排机组人员。

In July 2024, an automatic update from cybersecurity software provider CrowdStrike caused massive problems on Windows computers, which impacted companies all around the world and required a restart of computers. But no company had a harder time restarting normal operations than Delta Air Lines, which had greater problems bringing its crew-tracking software back online, leaving it unable to staff airplanes.

西南航空公司在2022年年底假期期间发生的大规模问题导致1.67万个航班取消,数百万乘客为完成假期出行而仓促奔波,并使该航空公司损失了至少10亿美元。这很大程度上归咎于其自身陈旧的机组排班系统存在问题,该系统需要航空公司和机组人员之间通过电话联系,而不是进行网上签到——这样一个系统让该航空公司根本无法找到执飞航班所需的机组人员。西南航空周六未回应关于其承诺升级的该系统现状的提问。

A massive problem at Southwest Airlines during the 2022 year-end holidays resulted in 16,700 canceled flights, millions of passengers scrambling to complete their holiday travel and costing the airline at least $1 billion. Much of it was due to problems with its own antiquated crew scheduling system, which required phone calls between the airline and crew members rather than online check-ins — a system that would make it impossible for the airline to find the crews it needed to staff flights. Southwest did not respond to a question Saturday about the state of that system, which it promised to upgrade.

旅游分析师哈特韦尔特表示,自那时起,西南航空已花费至少13亿美元用于升级其技术、硬件、软件和通信网络。

Harteveldt, the travel analyst, said Southwest has spent at least $1.3 billion since then upgrading its technology, hardware, software and communications networks.

哈特韦尔特说,当航空公司可以将资金花在吸引更多乘客的方式上(例如更好的Wi-Fi、更新的飞机和升级的机场贵宾室)时,它们往往不愿意资助后台技术升级。

Airlines can be reluctant to fund back-office technology upgrades when they can instead spend on ways to attract more passengers, such as better Wi-Fi, newer planes and upgraded airport lounges, said Harteveldt.

乘客于11月14日在弗吉尼亚州阿灵顿的罗纳德·里根华盛顿国家机场(DCA)等候。Aaron Schwartz/AFP/Getty ImagesPassengers wait at Ronald Reagan Washington National Airport (DCA), in Arlington, Virginia, on November 14. Aaron Schwartz/AFP/Getty Images

“他们厌恶风险,因此他们希望确保他们最终投资的任何技术都是对航空公司长期有用的技术,”他说。“这也是航空公司往往是技术落后者原因。即使在行情最好的年份,它们也没有足够的利润空间来拨出巨资进行技术升级。”美国联邦航空管理局的问题完全是政治性的:它需要国会批准资金。去年,国会批准了125亿美元用于空中交通管制升级,而在周五之前,达菲曾要求再追加300亿美元。周五晚些时候,他表示该机构现在需要500亿美元。

“They are risk-averse, and so they want to be sure that whatever technology they do end up investing in is a technology that will be useful long term to the airline,” he said. “That’s another reason why airlines tend to be technology laggards. They also just don’t have the profit margins, even in the best of years, to allocate large sums to technology upgrades.”The FAA’s problems are strictly political: it needs Congress to approve funding. Last year, Congress approved $12.5 billion for air traffic control upgrades, and before Friday, Duffy had asked for another $30 billion. On Friday night, he said the agency now needs $50 billion.

周五晚间全国各大机场的混乱状况可能会有助于赢得对国会增加开支的支持。但这些问题已经存在多年。而且,即使美国联邦航空管理局拥有无限的资金,从周五尝试升级现有系统所产生的问题中也可以看出,这种情况未来不会再重演。

It’s possible the mess at the nation’s airports on Friday night will help win support for that greater Congressional spending. But the problems have existed for years. And even if the FAA has unlimited funds, it’s clear from the problems created by Friday’s attempted upgrade of existing systems that it won’t be repeated in the future.

“这种确切的事情会不会再次发生?我不知道,”达菲说。“我认为现在是给我们拨款并让我们完工的最佳时机。”

“Is this exact thing going to happen again? I don’t know,” Duffy said. “I think there’s no better time than the present to actually give us the money and let us finish.”

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