微软公司表示，正在努力恢复其办公软件套件的访问权限，并称客户在连接电子邮件和其他工具时可能会遇到问题。
Corp. said it was working to restore access to its bundle of workplace software, saying customers may experience issues connecting to email and other tools.
微软周四在其状态页面发布的更新中表示，Exchange Online（支持 Outlook 电子邮件服务的系统）的用户，以及该公司 Teams 视频会议应用和 Copilot AI 聊天机器人的用户，可能无法访问这些服务。在社交媒体网站 X 上的另一条帖子称，“任何地区”的用户都可能受到影响。
Users of Exchange Online — the system that backs the Outlook email service — as well as the company’s Teams videoconferencing app and Copilot AI chatbot could have issues reaching those services, Microsoft said in an update posted to its status page on Thursday. A separate post on X, the social media site, said users “in any region” could be effected.
公司表示，正在重新分配其全球基础设施上的连接流量，并重启受影响的服务器。一位发言人引用了公司社交媒体账号上的更新。
The company said it was redistributing connection traffic across its global infrastructure and restarting affected servers. A spokesperson referred to updates on the company’s social media feeds.
故障监测网站 Downdetector 显示，纽约时间下午 1 点左右，针对微软服务的用户问题报告超过 10 万份，尽管此后针对 Outlook 和 Copilot 等产品的报告数量已有所下降。
Downdetector was tracking more than 100,000 reports of user issues with Microsoft services shortly after 1 p.m. New York time, though the number of reports has since declined for products including Outlook and Copilot.