荷兰食品零售巨头Ahold Delhaize（旗下拥有美国连锁超市Food Lion、Giant Food和Stop & Shop）表示，由于遭受网络攻击，该公司主动关闭了部分IT系统，此次攻击影响了其在美国和欧洲的大部分业务。该公司最初于10月12日公开了这一事件。当时该公司表示：“Ahold Delhaize的网络系统出现了安全问题”，并补充称安全团队正在努力解决这些问题，因此关闭了部分IT系统。
Dutch grocery giant Ahold Delhaize, which operates US supermarket chains Food Lion, Giant Food, and Stop & Shop, said it proactively took IT systems offline following a cyberattack, affecting most of its US and European brands. The multinational chain originally disclosed the incident on October 12. “Ahold Delhaize is experiencing a security issue within its network,” it said at the time, adding that security teams, working to mitigate the issues, took “some” IT systems offline.
周一，该公司再次确认：由于外部恶意行为导致了此次安全事件，因此主动关闭了包括网站和应用程序在内的部分IT系统。Ahold Delhaize的总裁兼首席执行官Frans Muller在周一的声明中表示：“关闭这些系统是为了保护公司的数据安全，这一措施影响了我们在欧洲和美国的大部分业务。目前的调查结果证实，这一决定是正确的。”
On Monday, the company confirmed that it proactively took certain IT systems, including websites and apps, offline, affecting most of its brands, and said that “malicious actions of others” caused the security issue. “Taking systems offline to help protect them was a precautionary measure that affected most of our brands across Europe and the United States,” Frans Muller, president and CEO of Ahold Delhaize, said in a Monday statement.
声明还指出，所有实体店仍正常营业，调查尚未发现任何证据表明攻击者窃取了客户的敏感信息或公司的内部数据。根据声明，该公司上周已向荷兰国家网络安全中心报告了此次网络入侵事件，并于周一向荷兰警方提交了相关报告。Albert Heijn的网站和应用程序已恢复正常运行，公司预计家庭配送服务将于周五恢复；比利时的电子商务业务也全面恢复运营。
“The investigation to date confirms this was the right decision.”At this time, all of the physical stores remain open, and the investigation hasn’t uncovered any evidence to suggest the miscreants stole any “sensitive customer, associate, or partner data,” the disclosure said. The company last week notified the Dutch National Cyber Security Centre about the digital intruders, and on Monday filed a report with the Dutch police, according to the statement.
Ahold Delhaize在美国旗下的连锁超市（Food Lion、Giant Food、Martin’s、Hannaford和Stop & Shop）的电子商务服务预计将在未来几天内恢复正常。Etos和Gall & Gall的网站也已恢复正常运行，同时服务于中欧和东南欧地区的多数品牌旗下的网站和应用程序也均已恢复服务。
Albert Heijn’s website and app are back online, and the company expects home deliveries to resume on Friday. Belgian e-commerce is fully operational, and e-commerce services at Ahold Delhaize’s American brands (Food Lion, Giant Food, Martin’s, Hannaford, and Stop & Shop) are expected to work “in the coming days.”
Ahold Delhaize未立即回应《The》关于网络攻击的提问，包括是否与10月11日开始的针对法国数百家超市冷藏控制器的攻击有关。该攻击据称导致温度飙升至122°F（50°C），损坏食物并引发部分场所火灾。此次网络攻击是Ahold Delhaize在两年内的第二次。2024年11月的数字入侵扰乱了该组织旗下多个品牌，部分Stop & Shop门店在填补处方药方面遇到困难，而Food Lion员工则报告称送货延迟且缺失。
The Etos and Gall & Gall websites are also up and running, along with the “majority of websites and apps” across brands serving central and southeastern Europe. Ahold Delhaize did not immediately respond to The’s questions about the cyberattack, including whether it was linked to attacks on refrigeration controllers at hundreds of French supermarkets beginning October 11. The attacks reportedly pushed temperatures as high as 122°F (50°C), spoiling food and causing fires at some locations. This latest cyberattack is Ahold Delhaize’s second in two years.
INC Ransom当时声称对此次攻击负责，并泄露了据称来自零售商系统的部分文件。Ahold Delhaize最终确定超过220万人的数据——包括个人、财务和健康信息——遭到泄露。®
A November 2024 digital break-in disrupted brands across the organization, with some Stop & Shop stores struggling to fill prescriptions, while Food Lion employees reported delayed and missing deliveries. INC Ransom claimed responsibility for the attack at the time and leaked some documents reportedly taken from the retailer's systems. Ahold Delhaize ultimately determined more than 2.2 million people’s data - including personal, financial, and health details - had been compromised. ®