皮尤研究中心最新报告显示，大多数美国人不希望人工智能在医疗护理和保险方面替自己做决定。
Most Americans don’t want artificial intelligence making decisions about their medical care and insurance, according to a new Pew Research Center report.
尽管美国人普遍接受AI在医疗领域用于翻译等任务，但在皮尤6月调查的3488名美国成年人中，60%的人表示，对于AI帮助医生做出诊断或制定治疗方案，他们感到不自在。
While Americans are generally open to AI use in healthcare for tasks like translating, 60% of the 3,488 US adults Pew surveyed in June said they were uncomfortable with AI helping their doctor make a diagnosis or treatment plans.
Anthropic、OpenAI等科技巨头将AI视为改善医疗保健的途径，并鼓励广泛采用。然而，近半数美国人认为AI会恶化医患关系，对于AI能否改善患者治疗效果，人们意见不一。
Anthropic, OpenAI and other tech giants herald AI as a way to make improvements to healthcare and have encouraged its widespread adoption. Yet nearly half of Americans believe AI will worsen their patient-doctor relationship and are split on whether it will improve patient outcomes.
“他们通常不希望AI单独运作，”皮尤研究中心科学与社会研究主任、该报告第一作者艾琳·亚姆在接受采访时说。“他们希望有人工参与其中进行最终审核。”报告显示，只有5%的美国人愿意接受AI在没有人工审核的情况下做出保险理赔决定，近半数受访者表示不希望AI在这些决定中扮演任何角色。
“They generally don’t want AI operating solo,” Eileen Yam, the director of science and society research at Pew Research Center and lead author of the report, said in an interview. “They want a human in the loop doing final reviews.”Only 5% of Americans were open to insurance claim decisions being made by AI without human review, and almost half of respondents said they did not want AI to play any role these decisions, according to the report.
患者表示，相比医疗保险公司、联邦或州政府、科技公司或医院管理层，他们更信任医生会为了他们的利益使用AI。
Patients say they trust doctors to use AI in their best interests over health insurance companies, federal or state-level government, tech firms or hospital leadership.
超过半数受访者还表示，他们认为AI对他们的个人健康信息构成风险。
More than half of respondents also said that they see AI posing a risk to their personal health information.
美国人的态度与皮尤研究中心2022年的调查结果相似，但年轻成年人对AI的总体看法出现了更广泛的负面转变。
Americans’ attitudes were similar to what Pew Research found in 2022, but there was a broader negative shift among younger adults around AI in general.
随着科技公司继续将医疗保健领域的AI作为优先事项推广，亚姆表示，透明度将是关键。
As tech companies continue to promote AI in healthcare as a priority, Yam said that transparency will be key.
“对于在AI日益成为医疗保健一部分的世界中生活的普通美国人，我们的数据显示，他们对医疗保健中AI的看法并非简单的‘点赞’或‘差评’，”她说。“美国人只是希望在他们的护理中使用AI时能被告知。”
“For ordinary Americans navigating a world where AI is increasingly part of healthcare, we see in our data that their views on AI in healthcare are not a binary ‘thumbs up’ versus ‘thumbs down,’” she said. “Americans just want to be informed when AI is being used in their care.”