微软周五报告称，在广泛的全球性宕机导致Outlook、Microsoft 365、Teams及其他产品无法访问超过12小时后，服务恢复工作取得了“额外进展”。
Microsoft reported "additional progress" on Friday in restoring services following a widespread global outage that disrupted access to Outlook, Microsoft 365, Teams and other products for more than 12 hours.
该公司表示，在欧洲正看到“令人鼓舞的恢复进展”，受影响的Microsoft 365基础设施中，服务可用性和电子邮件投递性能正在不断扩大的范围内改善。
The company said it was seeing “encouraging recovery progress” in Europe, with service availability and email delivery performance improving across a growing portion of the affected Microsoft 365 infrastructure.
微软在一份声明中表示，正在“朝着恢复取得额外进展”，流量正“逐步恢复”。该公司还报告称，包括邮箱访问和延迟电子邮件处理在内的关键领域出现了改善，同时警告称，一些间歇性问题可能会持续存在。
In a statement, Microsoft said it was making “additional progress toward recovery” and that traffic was “being gradually restored.”It also reported improvements in key areas, including mailbox access and delayed email processing, while warning that some intermittent issues could continue.
在一次更新中，微软表示，电子邮件投递性能正在其基础设施的越来越大范围内改善，并补充称，恢复工作仍集中在仍受中断影响的环境上。
In an update, Microsoft said email delivery performance was improving across an increasing portion of its infrastructure, adding that recovery efforts remained focused on the environments still affected by the disruption.
“随着恢复行动的继续，一些用户可能仍会遇到间歇性问题，”该公司表示，并指出，减少电子邮件队列和积压仍是优先事项。
“Some users may still experience intermittent issues as recovery actions continue,” the company said, noting that reducing email queues and backlogs remained a priority.
微软还表示，延长的48小时电子邮件超时窗口将保持不变，以帮助在投递追赶上来时保护延迟的消息。
Microsoft also said an extended 48-hour email timeout window would remain in place to help protect delayed messages while delivery catches up.
在恢复工作的早期阶段，该公司表示，在应用补丁和重启基础设施后，观察到了“边际成功”。
Earlier in its recovery efforts, the company said it had observed “marginal success” after applying patches and rebooting infrastructure.
在随后发布于其服务运行状况页面的更新中，微软表示，正在继续监控各地区的活动，评估服务器性能，并评估改善系统容量的措施。
In subsequent updates published on its Service Health Status page, Microsoft said it was continuing to monitor activity across regions, assess server performance and evaluate measures to improve system capacity.
该公司稍后报告称，其流量优化措施已为“服务稳定性和容量提升带来积极成果”。根据微软最新的地区更新，日本保持相对稳定，北美也出现改善。然而，该公司表示，受影响地区部分用户在恢复行动继续进行期间，仍可能出现间歇性问题。
The company later reported that its traffic optimization measures had delivered “positive results for service stability and increased capacity.”According to Microsoft's latest regional update, Japan remained comparatively more stable, while North America was also showing improvement. However, the company said some users across affected regions could still experience intermittent problems as recovery actions continued.
这些进展进一步表明情况正在好转，此前的恢复尝试未能产生预期效果，导致数百万用户出现连接问题。
The developments offered further signs of progress after earlier recovery attempts failed to produce the expected results, leaving millions of users with connectivity problems.
微软此前已确定，服务器意外不可用是此次中断的主要因素，这给剩余基础设施带来了额外压力。
Microsoft had previously identified unexpectedly unavailable servers as the main factor behind the disruption, which placed additional pressure on the remaining infrastructure.
此次中断影响了Exchange Online邮箱，并扰乱了多个地区对Outlook、Microsoft 365和Teams的访问。
The outage affected Exchange Online mailboxes and disrupted access to Outlook, Microsoft 365 and Teams across multiple regions.
据Downdetector统计，美国的中断报告数量中，Outlook超过9.7万起，Microsoft 365为3.8万起，Teams为4500起。
According to Downdetector, the number of outage reports in the US exceeded 97,000 for Outlook, 38,000 for Microsoft 365 and 4,500 for Teams.
微软表示，没有证据表明此次事件与恶意活动有关，并承诺将继续将此次中断视为优先事项，直至完全缓解。
Microsoft said it had “no evidence of malicious activity associated with this incident” and pledged to continue treating the disruption as a priority until full mitigation.
该公司表示，待缓解完成后将发布一份全面的事后报告，阐明根本原因以及其计划采取的加强基础设施韧性的措施。
The company said it would publish a comprehensive post-incident report once mitigation is complete, outlining the root cause and the measures it plans to take to strengthen infrastructure resilience.