2025年3月，一名男子在巴塞罗那世界移动通信大会微软展台前看着手机。 | 路透 2026年11月14日 微软Outlook和Teams的全球性故障在持续逾24小时、导致企业和政府的在线通信瘫痪后有所缓解，但该公司表示仍无法给出服务完全恢复的时间表。
A man looks at his phone as he passes by the Microsoft stand at the Mobile World Congress trade show in Barcelona in March 2025. | REUTERS Nov 14, 2026 A global outage of Microsoft Outlook and Teams was easing after more than 24 hours of disruption crippled online communications across businesses and governments, though the company said it still had no timeline for full recovery of services.
微软称，服务器问题是此次也波及其Copilot AI助手的事故的原因，更广泛的软件修复部署正在使系统趋于稳定。公司表示未发现任何恶意活动，并排除了AI是起因。
Microsoft said server issues were behind the incident that also affected its Copilot AI assistant and that a broader rollout of software fixes was stabilizing the system. It said it was not aware of any malicious activity and ruled out AI as the cause.
Outlook和Teams是使用最广泛的两款职场应用，拥有数亿用户。此次故障导致人们无法执行发送邮件、管理日历和举办视频会议等基本功能。
Outlook and Teams are two of the most widely used workplace applications with hundreds of millions of users. The outage prevented people from performing essential functions such as sending emails, managing calendars and hosting virtual meetings.